This quiz works best with JavaScript enabled. Home > Cbse > Class 11 > Commerce > Business Studies > Class 11 Business Studies Chapter 5 Emerging Modes Of Business – Quiz 1 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 11 Business Studies Chapter 5 Emerging Modes Of Business Quiz 1 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. In this type of e-business parties involved in the electronic transactions are from within a given business firm. A) B2C. B) B2B. C) C2C. D) Intra B. Show Answer Correct Answer: D) Intra B. 2. Question 3:The payment mechanism typical to e-business A) Cash on Delivery (CoD). B) Cheques. C) Credit and Debit Cards. D) E-Cash. Show Answer Correct Answer: D) E-Cash. 3. Complaint lodged by a customer at the company's call center is ..... type of e-business transaction. A) B2C Commerce. B) C2C Commerce. C) B2B Commerce. D) C2B Commerce. Show Answer Correct Answer: D) C2B Commerce. 4. As compared to e-business, there is less opportunity for inter-personal touch in traditional business. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 5. What does B2B commerce stand for? A) Business to Customer. B) Business to Business. C) Business to cheque. D) Business to Cash. Show Answer Correct Answer: B) Business to Business. 6. B2C is a type of e-commerce which enables the business firms to be in touch with its ..... A) Employees. B) Managers. C) Customers. D) Creditors. Show Answer Correct Answer: C) Customers. 7. This is not a characteristic of e-business A) Customer satisfaction. B) Personal touch. C) Convenience. D) Global reach. Show Answer Correct Answer: B) Personal touch. 8. The dimension of e-commerce that helps the consumers in dealing in pre-owned goods is known as ..... commerce. A) B 2 E. B) B2 B. C) C 2 C. D) B 2 C. Show Answer Correct Answer: C) C 2 C. 9. The term 'e-business' is derived from the term ..... and e-commerce. A) Cash. B) E-mail. C) E-pay. D) Business. Show Answer Correct Answer: B) E-mail. 10. Which of the following is not a transaction under the purview of e-business? A) Intra Business Commerce. B) Business to Business Commerce. C) Bank to business commerce. D) Business to customer commerce. Show Answer Correct Answer: C) Bank to business commerce. 11. E-commerce is a branch of E-business A) I don't know. B) True. C) Ask Teacher. D) False. Show Answer Correct Answer: B) True. 12. E business includes A) E commerce. B) Production. C) Product development. D) All of the above. Show Answer Correct Answer: D) All of the above. 13. Nature of human capital required in case of e-business is ..... A) Technically and professionally qualified. B) Semi skilled. C) Unskilled. D) Professional. Show Answer Correct Answer: A) Technically and professionally qualified. 14. E-business is a part of e-commerce A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 15. E-commerce is a broader term than E-Business A) False. B) True. C) All the above. D) None of the above. Show Answer Correct Answer: A) False. 16. Which of the following is not true about BPO? A) It increases the cost. B) It enables the firms to pursue excellence. C) Helps in growth. D) It enables firms to focus their attention on selected activities. Show Answer Correct Answer: A) It increases the cost. 17. The process of contracting a business functions to someone else is called ..... A) E-business. B) Insourcing. C) Outsourcing. D) Tading. Show Answer Correct Answer: C) Outsourcing. 18. A) E-COMMERCE IS PART OF E-BUSINESS.B) E-BUSINESS IS WIDER CONCEPT.WHICH IS TRUE? A) A. B) B. C) A AND B. D) NONE OF THE ABOVE. Show Answer Correct Answer: C) A AND B. 19. E-commerce offers many benefits to the consumers. Which of the following is not a benefit resulting from e-commerce? A) Flexibility. B) More options and choices. C) Quick and timely delivery. D) Narrow outreach. Show Answer Correct Answer: D) Narrow outreach. 20. Which one of the following is a factor of which gives advantage to e-business over traditional business? A) Transaction risks. B) Investment requirement. C) Ethical Fallouts. D) Personal Touch with Customers. Show Answer Correct Answer: B) Investment requirement. 21. A firm using a network of computers for placing orders, monitoring production, delivery of goods and making payments to its supplier firm is an example of A) Intra B Commerce. B) B 2 B commerce. C) B 2 C commerce. D) C 2 C Commerce. Show Answer Correct Answer: B) B 2 B commerce. 22. Selling electronic goods through Flipkart is a ..... type of e-business transaction. A) B2B COMMERCE. B) C2C COMMERCE. C) C2B COMMERCE. D) BOTH C AND D. Show Answer Correct Answer: B) C2C COMMERCE. 23. Select any one benefit of E-business A) Slow. B) Government Interference. C) Global access. D) Inconvinent. Show Answer Correct Answer: C) Global access. 24. Which method is very popular for making online transactions? A) Credit Card. B) Debit Card. C) Net Banking. D) All of These. Show Answer Correct Answer: D) All of These. 25. Ranbir made his payment by cheque whereas Ranveer made payment by fund transfer whose transaction is faster? A) Alia. B) Ranveer. C) Deepika. D) Ranbir. Show Answer Correct Answer: B) Ranveer. 26. The payment of mechanism typical to e-business is ..... A) Cash on Delivery. B) Debit/Credit cards. C) Cheques. D) E-cash. Show Answer Correct Answer: B) Debit/Credit cards. 27. Consumer Forums are example of which type of e business transaction? A) Intra B. B) B2B. C) B2C. D) C2C. Show Answer Correct Answer: D) C2C. 28. Personal inspection of goods is possible under ..... A) Traditional Business. B) E-Business. C) Both a and b. D) None of the above. Show Answer Correct Answer: A) Traditional Business. 29. Which of the following creates time utility? A) Warehouse. B) Transport. C) Communication. D) Insurance. Show Answer Correct Answer: A) Warehouse. 30. E-business is derived from the term A) Epay. B) Extranet. C) Email. D) I don't know. Show Answer Correct Answer: C) Email. 31. Which of the following is C2C commerce? A) Ebay. B) Myntra. C) H&M. D) Lulu. Show Answer Correct Answer: A) Ebay. 32. Rapid automobiles Ltd is a well known manufactures in the field of e-bikes. The company makes online transactions for purchase of tyres, battery etc. from different business units. Use of internet has given them much wider choice of suppliers and company finds this online buying very convenient and time saving. Identify the component of e-business being described above. A) B2C COMMERCE. B) B2B COMMERCE. C) C2B COMMERCE. D) INTRA-B COMMERCE. Show Answer Correct Answer: B) B2B COMMERCE. 33. E-business affords to the buyer a freedom to choice product from almost any part of the world." This statement shows one of the benefit of e-business, that is ..... A) Transaction Risk. B) Global Reach. C) Quick Access. D) All of the above. Show Answer Correct Answer: B) Global Reach. 34. Meera wants to buy a new laptop with latest features and want to sell the old laptop before buying the new one. So, she listed her old laptop on quicker.com. she received good response from her post and was able to sell the laptop at good price. Identify the component of e-business. A) B2B transaction. B) B2C transaction. C) C2C transaction. D) Intra B. Show Answer Correct Answer: C) C2C transaction. 35. WHICH IS NOT A KPO SERVICE? A) MEDICAL SERVICES. B) RESEARCH AND DEVELOPMENT. C) SECURITY SERVICES. D) ACCOUNTING AND FINANCE. Show Answer Correct Answer: C) SECURITY SERVICES. 36. Sale of used books through e-bay. com is C2B Commerce A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 37. ..... covers a firm's interaction with its customers and suppliers over the internet. A) E-business. B) E-commerce. C) Both. D) None. Show Answer Correct Answer: B) E-commerce. 38. Withdrawal of money from ATM is B2C Commerce. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 39. It is very easy to sell goods to any other country when you have a traditional business A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 40. The payment mechanism typical to e-business A) Cash on delivery(COD). B) Cheques. C) Credit and debit cards. D) E-cash. Show Answer Correct Answer: D) E-cash. 41. Question 4:A Call Centre handles A) Only in-bound voice based business. B) Only out-bound voice based business. C) Both voice based and non-voice based business. D) Both customer facing and back-end business. Show Answer Correct Answer: D) Both customer facing and back-end business. 42. A CALL CENTRE HANDLES A) ONLY IN-BOUND VOICE BASED BUSINESS. B) ONLY OUT-BOUND VOICE BASED BUSINESS. C) BOTH VOICE AND NON VOICE BASED BUSINESS. D) BOTH CUSTOMER FACING AND BACK-END BUSINESS. Show Answer Correct Answer: D) BOTH CUSTOMER FACING AND BACK-END BUSINESS. 43. Which of the following is incorrect regarding the limitation of e-business? A) Incongruence between order giving and order fulfilment speed. B) Easy acceptance by people as they quickly adjust to new technology. C) Low personal touch as it lacks interpersonal interactions. D) All statements are correct. Show Answer Correct Answer: B) Easy acceptance by people as they quickly adjust to new technology. 44. Which business is enjoying government patronage these days? A) Traditional Business. B) E business. C) All the above. D) None of the above. Show Answer Correct Answer: B) E business. 45. E-commerce does not include A) Business interactions with its customers. B) Interactions among the various departments within the business. C) Business interactions with its suppliers. D) Interactions among the geographically dispersed units of the business. Show Answer Correct Answer: B) Interactions among the various departments within the business. 46. For each book post parcel it is necessary to mention ..... on the face of the parcel. A) Book Log. B) Book Post. C) Logistics Post. D) Business Post. Show Answer Correct Answer: B) Book Post. 47. Both Sellers and buyers are business firms, under ..... type of e-commerce transaction A) C2B commerce. B) B2C Commerce. C) C2C Commerce. D) B2B Commerce. Show Answer Correct Answer: D) B2B Commerce. 48. ..... is the kind of e-commerce transaction which provides the consumers the freedom of shopping at their will. A) C2C COMMERCE. B) C2B COMMERCE. C) B2C COMMERCE. D) ALL OF THE ABOVE. Show Answer Correct Answer: C) B2C COMMERCE. 49. Outsourcing does not include- A) Assigning task to the outside agency. B) Processing work to third party. C) Assigning non-core activities to third party. D) Getting things done from the existing employees. Show Answer Correct Answer: D) Getting things done from the existing employees. 50. Small Industries Development Bank of India (SIDBI) was set up on ..... A) 12th April, 1990. B) 12th April, 1992. C) 2nd April, 1992. D) 2nd April, 1990. Show Answer Correct Answer: D) 2nd April, 1990. 51. M/s Systema Shyam is engaged in the preparation and publications of online advertisements through banners and pop ups, etc. Services are provided by Systema Shyam are an example of ..... A) E-promotion. B) E-bidding. C) E-procurement. D) E-delivery. Show Answer Correct Answer: A) E-promotion. 52. WHICH TYPE OF E-BUSINESS TRANSACTION IS HIGHLIGHTED WHEN MONEY IS WITHDRAWN FROM ATM? A) INTRA-B. B) B2C. C) C2C. D) B2B. Show Answer Correct Answer: B) B2C. 53. As compared to e-business the cost of setting up a traditional business is ..... A) High. B) Low. C) Same. D) None of the above. Show Answer Correct Answer: B) Low. 54. Debit card or credit card is also known as A) Plastic Money. B) Cheque. C) Rupee. D) Cah. Show Answer Correct Answer: A) Plastic Money. 55. Transaction under ..... are between business and business A) B2C. B) C2A. C) B2A. D) B2B. Show Answer Correct Answer: D) B2B. 56. Which of the following is an limitation of e-business? A) Risk. B) Ethical fallouts. C) Low personal Touch. D) All of the above. Show Answer Correct Answer: D) All of the above. 57. Question 5:It is not an application of e-business A) Online trading. B) Contract R&D. C) Online procurement. D) Online bidding. Show Answer Correct Answer: B) Contract R&D. 58. Out of the following, which is an advantage of e-business? A) Confidentiality. B) Paper-less. C) Personal touch. D) People acceptance. Show Answer Correct Answer: B) Paper-less. 59. Examples of E-business A) Swiggy. B) Gpay. C) Ola. D) All of the above. Show Answer Correct Answer: D) All of the above. 60. Starting a grocery shop near a residential area has less financial requirements than doing it online A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. Next →Related QuizzesCommerce QuizzesClass 11 QuizzesClass 11 Business Studies Chapter 5 Emerging Modes Of Business Quiz 2Class 11 Business Studies Chapter 1 Business, Trade And Commerce QuizClass 11 Business Studies Chapter 10 International Business QuizClass 11 Business Studies Chapter 2 Forms Of Business Organisation QuizClass 11 Business Studies Chapter 3 Private, Public And Global Enterprises QuizClass 11 Business Studies Chapter 4 Business Services QuizClass 11 Business Studies Chapter 6 Social Responsibilities Of Business And Business Ethics QuizClass 11 Business Studies Chapter 7 Sources Of Business Finance Quiz 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books