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Class 12 Business Studies Chapter 12 Consumer Protection Quiz 5 (60 MCQs)

Quiz Instructions

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1. Who can be a consumer?
2. An express warranty that obligates the seller to repair or replace a defective product without cost to the buyer and within a reasonable time.
3. The Act that provides protection to consumers against the mal-practice of under-weight
4. What does FCA stand for?
5. Fill in the blanks:1800-11 ..... , What will you add further to dial the national consumer helpline
6. Someone would steal your identity to .....
7. What does a consumer dispute means?
8. According to the Fair Credit Billing Act, how many days does the customer have to notify the creditor about a billing mistake?
9. Consider the statements about Sarojini Naidu & choose the correct ones:1. She was the 1$^{st}$ woman governor of Independent India2. She was the 1$^{st}$ woman president of Indian National Congress
10. To avail the benefits of Consumer Protection Act, the consumer:
11. How is the Financial Ombudsman Service (FOS) funded?
12. Which of these is NOT covered by consumer law?
13. You should check credit, debit, bank, store accounts this often
14. The name for a renter is:
15. Which of the following is an organisation appointed by the government to represent the interests of the consumer in disputes with financial service providers.?
16. What was one of the criticisms of the Dodd-Frank Act that led to changes in 2018?
17. Select the data protection softwares.
18. What prohibits the use of race, color, and religion?
19. Person who tries to break into your computer remotely to steal personal information, such as social security numbers.
20. The entity that owes money
21. What is a Data Breach?
22. There is a time lag between production and consumption of tangible goods. Which of the following describes such a characteristic?
23. Inspections of scales, gas pumps happens in order to ensure that a pound on one scale is equal to another scale and that a gallon is a gallon.
24. A legal interest in the protection of property from injury, loss, or destruction
25. A person who purchases good or services
26. E COMMERCE will have to acknowledge the receipt of any consumer complaint within 48 hours
27. Consumer protection is a responsibility to be undertaken in the general interest of society.
28. For ownership to transfer, a good must be existing and identified.
29. What is the purpose of consumer organizations in India?
30. Shreya noticed a series of misleading advertisements for a new health supplement that claimed to cure various ailments. What powers does the CCPA have regarding these misleading advertisements?
31. What is the maximum time frame for a consumer to return a defective product for a refund?
32. Where can the aggrieved party appeal further if he is not satisfied with the order of the District Forum?
33. Manufacturers and sellers are responsible for the products that they market. This is called .....
34. During a marketing class, Avani presented a campaign for a new energy drink. However, her advertisements contained misleading claims about the drink's health benefits. What penalties can be imposed for misleading advertisements?
35. A process whereby a conflict between a customer and a business is resolved by an impartial third party whose decision is legally binding?
36. Which action restricts access to credit reports to prevent identity theft?
37. According to the Fair Housing Act, which entities are prohibited from discriminatory practices?
38. What is one step you can take if you receive a suspicious message asking for personal information?
39. What is the purpose of co-operating with sector regulators according to the CMA?
40. What is a Ponzi scheme?
41. Which of the following is not a right of consumers under the Consumer Protection Act?
42. Term of duration of Central Consumer Protection Council will be for ..... years.
43. Which one of the following is a reason for having consumer legislation?
44. To whom an aggrieved party can file a case against the order of the National Commission?
45. What does the term "predatory lending" refer to?
46. A consumer has a right to file a complaint and to be heard in case of dissatisfaction with goods or services according to the
47. James has tried contacting a business directly, posting on the company's social media page, and filing a complaint with a consumer protection agency about a faulty product. Which method of lodging a consumer complaint is typically recommended as the LAST resort?
48. Motor car for a busy doctor is a:
49. The doctrine of ..... places liability on manufacturers or suppliers for selling unreasonable dangerous goods without regard to fault or negligence.
50. What are some key consumer protection laws and regulations in your country?
51. Money set aside in case unexpected costs arise
52. Consumer courts at .....
53. Which of the following does not fall under the purview of CCPA?
54. How does the Fair Credit Reporting Act (FCRA) protect consumers?
55. Consumer protection is necessary for business for all of the following purposes, except:
56. Does the EU treat SMEs and start-ups as consumers?
57. This agency makes sure that businesses are fair and honest
58. The Right of redressal is sought for against:
59. What does the Consumer Protection Act, 2019 aim to do?
60. This government agency is established to give assistance to persons who believe they have suffered injustice at the hands of public officers employed by government agencies and departments.
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