This quiz works best with JavaScript enabled. Home > Cbse > Class 12 > Commerce > Business Studies > Class 12 Business Studies Chapter 2 Principles Of Management – Quiz 13 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 12 Business Studies Chapter 2 Principles Of Management Quiz 13 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What is the significance of Emotional Intelligence in management? A) Understanding and managing one's own emotions. B) Recognizing and influencing the emotions of others. C) Both A and B. D) None of the above. Show Answer Correct Answer: C) Both A and B. 2. The goal of scientific management was to? A) Make sure workers did not consider their work boring or repetitve. B) Fnd different ways to motivate workers. C) Eliminate conflict between workers and management. D) Find the one best way to perform each task. E) Decreased wages for individual workers. Show Answer Correct Answer: D) Find the one best way to perform each task. 3. TQM is:The objective of quality management is to create an organization committed to continuous improvement in work processes. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 4. Which among the following is not one of the needs of human being as needs theory of motivation? A) Social need. B) Safety need. C) Physiological need. D) Control need. Show Answer Correct Answer: D) Control need. 5. Managerial roles that involve people and other duties that are ceremonial and symbolic in nature. A) Decision roles. B) Interpersonal roles. C) Management roles. D) Informational roles. Show Answer Correct Answer: B) Interpersonal roles. 6. Specifying the manner of executing policy is known as ..... A) Rules. B) Policies. C) Procedures. D) Regulations. Show Answer Correct Answer: C) Procedures. 7. Which of the following is NOT a key aspect of virtue ethics in business? A) Emphasis on character. B) Personal development. C) Maximizing short-term profit. D) Cultivation of virtues. Show Answer Correct Answer: C) Maximizing short-term profit. 8. Apa yang menjadi penghalang dalam komunikasi? A) Pesan. B) Umpan balik. C) Pengirim. D) Suara bising. Show Answer Correct Answer: D) Suara bising. 9. What is the role of a manager in decision-making? A) A manager is responsible for making informed decisions that align with organizational goals, considering input from stakeholders and analyzing relevant information. B) A manager only makes decisions based on personal preferences. C) A manager delegates all decision-making to their team members. D) A manager's role is to avoid making any decisions. Show Answer Correct Answer: A) A manager is responsible for making informed decisions that align with organizational goals, considering input from stakeholders and analyzing relevant information. 10. What was the net profit for Saxon Fields in 2020-21? A) £0.4m. B) £2.5m. C) £0.9m. D) £2.2m. Show Answer Correct Answer: A) £0.4m. 11. The chain of command from the highest authority to the lowest level in the organization is ..... A) Unity. B) Unity with a purpose. C) Unity of Command. D) Scalar Chain. Show Answer Correct Answer: D) Scalar Chain. 12. Managers should be fair to staff at all times, both maintaining discipline as necessary and acting with kindness where appropriate. A) Remuneration. B) Motivation. C) Equity. D) None of the above. Show Answer Correct Answer: C) Equity. 13. Planning is not an exclusive function of top management nor of any particular department. But the scope of planning differs at different levels and among different departments. A) Continuity. B) All Pervasive. C) Mental Exercise. D) Achievement of objectives. Show Answer Correct Answer: B) All Pervasive. 14. Under fatigue study: A) Rest is given to employees during work. B) Employee's movements are increased. C) Tiring work is given to employees. D) Record is maintained for time consumed on employee's work. Show Answer Correct Answer: A) Rest is given to employees during work. 15. According to the Action Centred Leadership model, how many management responsibilities are there? A) 2. B) 1. C) 5. D) 3. Show Answer Correct Answer: D) 3. 16. Under functional foremanship each worker receives order from: A) Five foreman. B) Eight foreman. C) Six foreman. D) Four foreman. Show Answer Correct Answer: B) Eight foreman. 17. A good example of Political Environment is Taxation Policy. A) TRUE. B) FALSE. C) All the above. D) None of the above. Show Answer Correct Answer: B) FALSE. 18. Explain the concept of bounded rationality in decision making. A) Individuals are limited by their cognitive abilities, time constraints, and information availability. B) Individuals are not constrained by time in decision making. C) Individuals have access to all the information they need. D) Individuals have unlimited cognitive abilities and time. Show Answer Correct Answer: A) Individuals are limited by their cognitive abilities, time constraints, and information availability. 19. Management principles provides: A) Guidelines for managerial action. B) Readymade solution to managerial problems. C) Guarantee for success of an organisation. D) All of the above. Show Answer Correct Answer: A) Guidelines for managerial action. 20. Scientific management was concerned with improving efficiency and work methods for individual workers. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 21. Mental revolution means A) Change in attitude of management and worker towards each other. B) Management is the authority. C) Workers should depend on management. D) None of the above. Show Answer Correct Answer: A) Change in attitude of management and worker towards each other. 22. Top management requires more of ..... skills whereby lower level management require more of ..... skills. A) Technical, Human. B) Human, conceptual. C) Human, technical. D) Conceptual, Technical. Show Answer Correct Answer: D) Conceptual, Technical. 23. It was during the 1900-1930's period that the first general theories of Management began to evolve. What theory of management is it? A) CLASSICAL MANAGEMENT. B) SCIENTIFIC MANAGEMENT. C) CLASSICAL ORGANIZATIONAL. D) None of the above. Show Answer Correct Answer: A) CLASSICAL MANAGEMENT. 24. Organizations should strive to promote team spirit and unity. A) Esprit de Corps. B) Unity of Command. C) Unity of Direction. D) None of the above. Show Answer Correct Answer: A) Esprit de Corps. 25. Who is the Father of Scientific Management A) Fedrick Taylor. B) Henry Fayol. C) Henry Mintzberg. D) Peter Drucker. Show Answer Correct Answer: A) Fedrick Taylor. 26. How many types of needs are there in motivation A) 5. B) 2. C) 3. D) 6. Show Answer Correct Answer: A) 5. 27. How can "Monitoring Social Demands and Expectations" help an organization improve its social responsiveness? A) It helps organizations increase their profits by reducing costs. B) It allows organizations to identify and address emerging social issues, ensuring their actions align with societal expectations. C) It is used to forecast future sales trends. D) It focuses solely on internal employee satisfaction. Show Answer Correct Answer: B) It allows organizations to identify and address emerging social issues, ensuring their actions align with societal expectations. 28. Basic approaches for selecting among alternatives A) Experience. B) Experimentation. C) Research and Analysis. D) All of the above. Show Answer Correct Answer: D) All of the above. 29. Virtue ethics encourages a ..... perspective on ethical behavior, suggesting that individuals and organizations should aim for sustained virtuous conduct and build a reputation for ethical behavior over time. A) Long-term. B) Short-term. C) Narrow. D) Impulsive. Show Answer Correct Answer: A) Long-term. 30. LG and Sony electronics agreed to cooperate on developing new technologies. Representatives from each firm meet regularly to coordinate this new venture Which of the following roles these mangers are playing? A) Spokesperson. B) Liaison. C) Disseminator. D) Leader. Show Answer Correct Answer: B) Liaison. 31. 1) Management principles aim at influencing behaviour of human beings.' Which feature of principles of management is being highlighted here? A) Mainly behavioural. B) Flexible. C) Universal application. D) Cause and effect relationship. Show Answer Correct Answer: A) Mainly behavioural. 32. Within the context of business ethics, what does egoism suggest individuals should do? A) Act in the interest of others. B) Act in their self-interest and prioritize their well-being over the interests and well-being of others. C) Always follow the law. D) Avoid making decisions. Show Answer Correct Answer: B) Act in their self-interest and prioritize their well-being over the interests and well-being of others. 33. Which of the following best describes psychological egoism? A) It prescribes a particular ethical course of action. B) It is a descriptive theory that posits all human actions are motivated by self-interest. C) It requires individuals to act altruistically. D) It is not cited in discussions of egoism. Show Answer Correct Answer: B) It is a descriptive theory that posits all human actions are motivated by self-interest. 34. According to Taylor, "even a small production activity like loading figures of iron into boxes can be scientifically planned and managed. This can result in tremendous savings of human energy as well as wastage of time and materials." Identify the related principle of scientific management A) Harmony, not discord. B) Science, not rule of thumb. C) Development of each and every person to get his/her greatest efficiency and prosperity. D) None of the above. Show Answer Correct Answer: B) Science, not rule of thumb. 35. Which step is NOT part of the planning process? A) Developing alternatives. B) Setting objectives. C) Directing. D) Selection of best alternative. Show Answer Correct Answer: C) Directing. 36. The veil of ignorance highlights the importance of including the interests of all stakeholders in decision-making processes. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 37. Goals, aims, purposes, missions and target is also known as ..... A) Policies. B) Rules. C) Statement. D) Objectives. Show Answer Correct Answer: D) Objectives. 38. The process of dealing with or controlling things or people. A) Management. B) People. C) Leader. D) None of the above. Show Answer Correct Answer: A) Management. 39. Non-budgetary control includes: A) Time study. B) Production budget. C) Cash budget. D) Sales budget. Show Answer Correct Answer: A) Time study. 40. Which principle of management advocates "one boss, one employee" ? A) Unity of command. B) Unity of direction. C) Scalar chain. D) Division of work. Show Answer Correct Answer: A) Unity of command. 41. This model was created by observing the actions and behaviours of many leaders. A) Phoenix model. B) Functional Leadership. C) Observation model. D) One to one model. Show Answer Correct Answer: B) Functional Leadership. 42. Which of the following management practices can be used by an organization that wants to create a competitive advantage through its employees? A) High wages contingent on organizational performance. B) Sharing information. C) Employment security. D) Self-managemnet teams. E) All of these. Show Answer Correct Answer: E) All of these. 43. Which of the following describes the principle of harmony, not discord? A) The management should properly investigate any task. B) The management should engage in scientific enquiry. C) The management should focus on observation and analysis. D) The management should share the gains or profits of a company with their workers. Show Answer Correct Answer: D) The management should share the gains or profits of a company with their workers. 44. Giving one vision to all the employees of the company. A) Unity of command. B) Unity of direction. C) Esprit de corps. D) Equity. Show Answer Correct Answer: B) Unity of direction. 45. ..... is the process of giving meaning and interpreting the message into a form that is understood by the receiver. A) Feedback. B) Channel. C) Encoding. D) Decoding. Show Answer Correct Answer: D) Decoding. 46. Father of Administrative management ..... A) Lillian Gilbert. B) Henry Fayol. C) Elton Mayo. D) Mary Parkett. Show Answer Correct Answer: B) Henry Fayol. 47. Promoting team spirit A) Centralization. B) Espirit de corps. C) Scalar Chain. D) Discipline. Show Answer Correct Answer: B) Espirit de corps. 48. A consent is said to be free consent when it is not caused by ..... A) Coercion. B) Undue influence. C) Misrepresentation. D) All of the above. Show Answer Correct Answer: D) All of the above. 49. Formula for calculating rate of labour turnover A) Number of employees leaving during a period/Average number employed during a period X 100. B) No of days taken off for unauthorised absence (during a specific period)/Total days worked by the workforce over the period X 100. C) All the above. D) None of the above. Show Answer Correct Answer: A) Number of employees leaving during a period/Average number employed during a period X 100. 50. Monitoring organizational progress towards goal attainment is called: A) Controlling. B) Leading. C) Planning. D) Organizing. Show Answer Correct Answer: A) Controlling. 51. Who was Henri Fayol? A) Teacher. B) Lawyer. C) Doctor. D) Engineer. Show Answer Correct Answer: D) Engineer. 52. Riya reviews the team's performance report and identifies gaps to improve efficiency. Which function of management is she performing? A) Staffing. B) Planning. C) Controlling. D) Directing. Show Answer Correct Answer: C) Controlling. 53. Principles of management establish relationship between: A) Cause and effect. B) Employee and owner. C) Internal environment and external environment. D) None of these. Show Answer Correct Answer: A) Cause and effect. 54. ..... is the current minister of Human Resource in Malaysia A) Smriti Irani. B) Rajnath Singh. C) Nirmala Sitharaman. D) V. Sivakumar. Show Answer Correct Answer: D) V. Sivakumar. 55. A teacher uses the MATATAG model to plan lessons. Which action applies "Mind and Mood" ? A) The teacher evaluates students' performance at the end of the lesson. B) The teacher clearly states learning objectives. C) The teacher starts the lesson with a fun, engaging activity. D) The teacher reflects on teaching strategies after the lesson. Show Answer Correct Answer: C) The teacher starts the lesson with a fun, engaging activity. 56. They argue that each organizational circumstance is unique, and as a result, management approaches should be selected and applied based on the specific situation at hand. A) SCIENTIFIC MANAGEMENT. B) CONTINGENY THEORY. C) SYSTEMS THEORY. D) CLASSICAL ORGANIZATIONAL. Show Answer Correct Answer: B) CONTINGENY THEORY. 57. A school system implements data-driven supervision. How is this applied? A) Teachers' lesson plans are monitored for compliance. B) Principals conduct unscheduled classroom visits. C) Teachers receive mentoring from senior educators. D) Student performance data is analyzed to improve teaching methods. Show Answer Correct Answer: D) Student performance data is analyzed to improve teaching methods. 58. Ethical egoism is the belief that individuals ought to act in their self-interest because doing so is morally right. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 59. The Irish government is introducing a new sugar tax A) Weakness. B) Opportunity. C) Threats. D) Strength. Show Answer Correct Answer: C) Threats. 60. Which of the following is a barrier to effective communication? A) Feedback mechanisms. B) Clear messaging. C) Active listening. D) Cultural differences. Show Answer Correct Answer: D) Cultural differences. ← PreviousNext →Related QuizzesCommerce QuizzesClass 12 QuizzesClass 12 Business Studies Chapter 2 Principles Of Management Quiz 1Class 12 Business Studies Chapter 2 Principles Of Management Quiz 2Class 12 Business Studies Chapter 2 Principles Of Management Quiz 3Class 12 Business Studies Chapter 2 Principles Of Management Quiz 4Class 12 Business Studies Chapter 2 Principles Of Management Quiz 5Class 12 Business Studies Chapter 2 Principles Of Management Quiz 6Class 12 Business Studies Chapter 2 Principles Of Management Quiz 7Class 12 Business Studies Chapter 2 Principles Of Management Quiz 8 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books