This quiz works best with JavaScript enabled. Home > Cbse > Class 12 > Commerce > Business Studies > Class 12 Business Studies Chapter 8 Controlling – Quiz 2 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 12 Business Studies Chapter 8 Controlling Quiz 2 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. In controlling, a budget is an example of a ..... A) Informal tool. B) Theoretical tool. C) Qualitative tool. D) Quantitative tool. Show Answer Correct Answer: D) Quantitative tool. 2. Understanding of someone else's emotions; sensitivity A) Mixed message. B) Expectation. C) Stress. D) Empathy. Show Answer Correct Answer: D) Empathy. 3. *Hawaii is a state made up of several islands.*Millions of people from all over visit Hawaii every year.*The beautiful turquoise waters are very appealing.*Actually, many people go to Hawaii for shopping, too!What is the main idea that ties these details together? A) Hawaii is a beautiful island. B) Many people each year enjoy visiting Hawaii. C) Most people go to Hawaii to go surfing. D) Many people move to Hawaii because it is so pretty. Show Answer Correct Answer: B) Many people each year enjoy visiting Hawaii. 4. Buying on credit means buy now and pay now. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 5. ..... systems are the formal monitoring, evaluation, and feedback systems that allow managers to determine if the organization's strategy and structure are working according to plan. A) Control. B) Cultural. C) Organizing. D) Routine. Show Answer Correct Answer: A) Control. 6. Why is it important for a controlling thesis to be debatable? A) It makes the essay more interesting to read. B) It allows the writer to explore different perspectives and provide evidence. C) It ensures the essay is long enough. D) It helps the writer avoid taking a stance. Show Answer Correct Answer: B) It allows the writer to explore different perspectives and provide evidence. 7. When the new game controller came out, customers soon went on the website to complain that it was difficult to operate because the buttons were too small. The engineers received this information and quickly released a new model with larger buttons. What type of control aided this decision? A) Clan control. B) Feedback control. C) Output control. D) Concurrent control. Show Answer Correct Answer: B) Feedback control. 8. What is the controlling idea of this topic sentence?To be an effective servant leader requires certain characteristics. A) Effective servant leader. B) Certain characteristics. C) Leader. D) Effective. Show Answer Correct Answer: B) Certain characteristics. 9. What is the final step in the controlling process? A) Setting standards. B) Identifying deviations. C) Taking corrective actions. D) Monitoring employee behavior. Show Answer Correct Answer: C) Taking corrective actions. 10. ..... without Controlling is meaningless. A) Directing. B) Organising. C) Planning. D) Staffing. Show Answer Correct Answer: C) Planning. 11. This is the last step in the process of controlling. A) Analysing deviations. B) Taking corrective action. C) Setting performance standard. D) Measurement of performance. Show Answer Correct Answer: B) Taking corrective action. 12. How does a controlling idea differ from a thesis statement? A) A thesis statement is more specific. B) A controlling idea is broader. C) A thesis statement is less important. D) They are the same. Show Answer Correct Answer: A) A thesis statement is more specific. 13. During normal mitotic cell division, a parent cell that has four chromosomes will produce two daughter cells, each containing A) Eight chromosomes. B) Two chromosomes. C) Sixteen chromosomes. D) Four chromosomes. Show Answer Correct Answer: D) Four chromosomes. 14. Hindrance in the supply of electricity is ..... cause of deviation A) Human. B) Uncertain conditions. C) Various hindrances. D) Defective standards. Show Answer Correct Answer: C) Various hindrances. 15. Do you ever wonder how you taste things? You owe your sense of taste to your taste buds. We have 9, 000 taste buds just on the tongue alone. There are also taste buds on the roof of your mouth. You even have taste buds on the back of your throat.What does the author want you to learn about the passage? A) Why we can taste only sweet things. B) That we taste through our nose. C) Taste buds are found in different places. D) None of the above. Show Answer Correct Answer: C) Taste buds are found in different places. 16. In an informational text, what is a supporting detail? A) A supporting detail is an unrelated fact. B) A supporting detail is information that reinforces the main idea. C) A supporting detail is the main idea itself. D) A supporting detail is a summary of the text. Show Answer Correct Answer: B) A supporting detail is information that reinforces the main idea. 17. When mismatch between plan and actual performance is due to over and under stating of plan, then it is called A) Strategic control. B) Operational control. C) Both (a) and (b). D) None. Show Answer Correct Answer: A) Strategic control. 18. The business could go bankrupt if credit control isn't used to monitor outstanding payments A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 19. Which of the following statements is too broad to be a controlling thesis? A) Air pollution is a major cause of respiratory diseases in urban areas. B) Noise pollution can lead to hearing loss. C) Water pollution in rivers can harm aquatic life. D) Pollution affects the environment in many ways. Show Answer Correct Answer: D) Pollution affects the environment in many ways. 20. Negative; destroying or harmful A) Constructive. B) Destructive. C) Empathy. D) Anticipate. Show Answer Correct Answer: B) Destructive. 21. Which organizational control system uses shared values, norms, and socialization as measures of control? A) Feedback control. B) Clan control. C) Behavior control. D) Output control. Show Answer Correct Answer: B) Clan control. 22. Control helps managers build competitive advantage. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 23. In an artificial plant manufacturing unit the standard output for a worker is 50 units per day. Dinesh produces 48 units in one day . In the given case the value of deviation is- A) +2. B) -2. C) 98. D) None of the above. Show Answer Correct Answer: B) -2. 24. Which of the following is an example of a controlling idea in a descriptive essay? A) The beach is crowded. B) The sunset paints the sky with vibrant colors. C) The waves are loud. D) The sand is hot. Show Answer Correct Answer: B) The sunset paints the sky with vibrant colors. 25. Which sentences support the controlling idea of the article? Select TWO answers. A) They actually sleep with one eye open!. B) Dolphins, similar to humans, need up to eight hours of sleep per day. C) They actually sleep with one eye open! Research has shown that, similar to other sea life, dolphins have the ability to rest half of their brain at a time. D) Great white sharks and tiger sharks may view a sleeping dolphin as a vulnerable target. Show Answer Correct Answer: C) They actually sleep with one eye open! Research has shown that, similar to other sea life, dolphins have the ability to rest half of their brain at a time. 26. Which factor does NOT directly affect coordination? A) Communication. B) Employee turnover. C) Organizational structure. D) Technological changes. Show Answer Correct Answer: B) Employee turnover. 27. Which type of coordination occurs between various levels of hierarchy? A) Horizontal. B) Vertical. C) External. D) Internal. Show Answer Correct Answer: B) Vertical. 28. Controlling function of a manager is a pervasive function. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 29. Critical Point Control technique refers to A) Controlling key result areas. B) Controlling significant deviations. C) Controlling through personal judgement. D) Controlling through sample checking. Show Answer Correct Answer: A) Controlling key result areas. 30. What is the primary purpose of financial control in a business? A) To increase employee satisfaction. B) To ensure efficient use of resources. C) To improve customer service. D) To expand market share. Show Answer Correct Answer: B) To ensure efficient use of resources. 31. Lack of proper incentive' is a barrier to communication identify the type of barrier to which it belongs A) Psychological barrier. B) Personal barrier. C) Organisation barrier. D) Semantic barrier. Show Answer Correct Answer: B) Personal barrier. 32. Technology offers the ability to enhance our daily lives in primarily positive ways. A) Controlling Idea. B) Thesis. C) Both. D) None of the above. Show Answer Correct Answer: A) Controlling Idea. 33. Coordination is essential for ..... A) Integrating efforts towards a common goal. B) Reducing employee workload. C) Avoiding feedback loops. D) Developing new strategies. Show Answer Correct Answer: A) Integrating efforts towards a common goal. 34. Which of the following is NOT a characteristic of a strong controlling thesis? A) It is specific and clear. B) It is debatable and requires evidence. C) It is a question. D) It provides a roadmap for the essay. Show Answer Correct Answer: C) It is a question. 35. What is the primary function of a controlling thesis in an essay? A) To provide background information. B) To state the main argument or point. C) To list all the sources used. D) To entertain the reader. Show Answer Correct Answer: B) To state the main argument or point. 36. Which of the following is a method to control inventory levels? A) Employee Surveys. B) Market Analysis. C) Just-in-Time (JIT). D) Random Sampling. Show Answer Correct Answer: C) Just-in-Time (JIT). 37. Use of Technical jargon is which type of communication barrier A) Psychological barrier. B) Personal barrier. C) Semantic barrier. D) Organisational barrier. Show Answer Correct Answer: C) Semantic barrier. 38. In the final step in the control process, managers A) Measure output. B) Evaluate behavior. C) Make changes if needed. D) Compare performance against the standards. Show Answer Correct Answer: C) Make changes if needed. 39. Full utilisation of potential and capacity of employee can be achieved in A) Democratic leadership. B) Paternalistic leadership. C) Autocratic leadership. D) Free-rein leadership. Show Answer Correct Answer: D) Free-rein leadership. 40. Pick what ways a business can control quality? A) Physical inspection. B) ISO 9000. C) Quality Circles. D) All of the above. Show Answer Correct Answer: D) All of the above. 41. Controlling guides the organization to keep everything on right track. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 42. A customer service team identifies a goal of three business days for addressing all customer concerns. In the context of a control process, this goal is A) Measuring actual performance. B) Comparing actual performance against chosen standards. C) Implementing a feedback measure. D) Establishing a standard of performance. Show Answer Correct Answer: D) Establishing a standard of performance. 43. Controlling is needed at A) Top level. B) Middle level. C) Lower level. D) All of the above. Show Answer Correct Answer: D) All of the above. 44. What is the controlling idea of this topic sentence?Crimes in poverty-stricken areas occur as a result of systemic discrimination. A) Crimes in poverty-stricken areas. B) Systemic discrimination. C) Result of systemic discrimination. D) Crimes. Show Answer Correct Answer: B) Systemic discrimination. 45. Yash trans Logistic Company . The tour incharges of each trip in the company are expected to submit a report to the event manager on completion of every trip. Identify the step in the controlling process being described in the the above lines. A) Setting of standards. B) Measurement of actual performance. C) Taking corrective action. D) Analysing the deviations. Show Answer Correct Answer: B) Measurement of actual performance. 46. Which of following is the function prerequisite for controlling? A) Organizing. B) Staffing. C) Directing. D) Planning. Show Answer Correct Answer: D) Planning. 47. Planning is looking head while controlling is looking ..... A) Back. B) Forward. C) Back and forward. D) Below. Show Answer Correct Answer: C) Back and forward. 48. Identify the controlling idea in the following sentence:'Despite the challenges, the team managed to win the championship.' A) The team faced challenges. B) The team won the championship. C) The team was determined. D) The championship was difficult. Show Answer Correct Answer: B) The team won the championship. 49. What is the relationship between the controlling idea and key details in a text? A) The controlling idea is a minor point, while key details are the main focus of the text. B) The controlling idea is unrelated to the key details in a text. C) The controlling idea and key details in a text have no relationship. D) The controlling idea provides the main point or central theme, while key details support or explain the controlling idea. Show Answer Correct Answer: D) The controlling idea provides the main point or central theme, while key details support or explain the controlling idea. 50. What happens as a result of an action; the outcome A) Reflect. B) Stress. C) Consequence. D) Expectation. Show Answer Correct Answer: C) Consequence. 51. Which of the following indicate the relationship between Planning and Controlling? A) Controlling is a Goal Oriented Function. B) Controlling is a Pervasive Function. C) Controlling is a Continuous process. D) Planning and Controlling are both Backward looking as well as Forward looking function. Show Answer Correct Answer: D) Planning and Controlling are both Backward looking as well as Forward looking function. 52. Which function of management involves monitoring the organization in order to determine if the organization is operating efficiently and effectively? A) Controlling. B) Planning. C) Structuring. D) Organizing. Show Answer Correct Answer: A) Controlling. 53. Which supporting detail best supports this topic sentence? It takes a lot of hard work to become a professional athlete. A) The pros live the good life. B) People like professional football players make a lot of money. C) Professional athletes spend countless hours practicing their sports. D) All of us can be professional athletes. Show Answer Correct Answer: C) Professional athletes spend countless hours practicing their sports. 54. Gaining Quality awards like the Q Mark or ISO 9000 award can negatively impact marketing. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 55. Which of the following best describes a controlling idea in a persuasive essay? A) A summary of the essay. B) A question that needs answering. C) A statement that presents an argument. D) A list of facts. Show Answer Correct Answer: C) A statement that presents an argument. 56. Rylee is writing a argumentative essay about school uniforms. Which answer BEST represents a strong thesis statement? A) School uniforms can be found in many environments like public and private schools. B) School uniforms have a negative impact on students because uniforms restrict individuality, are expensive, and are uncomfortable. C) School uniforms restrict individuality. D) School uniforms can be both good and bad. Show Answer Correct Answer: B) School uniforms have a negative impact on students because uniforms restrict individuality, are expensive, and are uncomfortable. 57. Controlling is required at which level of management? A) Higher. B) Lower. C) Middle. D) All levels. Show Answer Correct Answer: D) All levels. 58. Which of the following is an example of corrective action? A) Fill up vacancies. B) Modify existing production process. C) Conduct training programmes. D) Purchase new machinery to increase production. Show Answer Correct Answer: B) Modify existing production process. 59. When during the cell cycle is a cell's DNA replicated? A) G2 phase. B) G1 phase. C) S phase. D) M phase. Show Answer Correct Answer: C) S phase. 60. Which of the following is an informal method of control? A) Peer pressure. B) Budgeting. C) Financial audit. D) Quality standards. Show Answer Correct Answer: A) Peer pressure. ← PreviousNext →Related QuizzesCommerce QuizzesClass 12 QuizzesClass 12 Business Studies Chapter 8 Controlling Quiz 1Class 12 Business Studies Chapter 8 Controlling Quiz 3Class 12 Business Studies Chapter 8 Controlling Quiz 4Class 12 Business Studies Chapter 1 Nature And Significance Of Management QuizClass 12 Business Studies Chapter 10 Financial Markets QuizClass 12 Business Studies Chapter 11 Marketing Management QuizClass 12 Business Studies Chapter 12 Consumer Protection QuizClass 12 Business Studies Chapter 2 Principles Of Management Quiz 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books