This quiz works best with JavaScript enabled. Home > Class 11 > Class 11 Business Studies Chapter 4 Business Services – Quiz 2 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 11 Business Studies Chapter 4 Business Services Quiz 2 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which deposits are repaid to the customers after the expiry of a decided time? A) Security Deposits. B) Cash Deposits. C) Fixed Deposits. D) Time Deposits. Show Answer Correct Answer: D) Time Deposits. 2. In a life insurance contract, insurable interest must exist both at the time of making the contract and at the time of payment under the policy. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 3. Manakah di antara berikut ini yang merupakan fitur dari perangkat lunak kantor modern? A) Alat pemformatan terbatas. B) Kolaborasi waktu nyata. C) Tidak ada integrasi dengan layanan cloud. D) Pengeditan offline saja. Show Answer Correct Answer: B) Kolaborasi waktu nyata. 4. Students do not need to complete a Work Ready Program prior to their work placement. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 5. Principle of unity of command given by A) FW Taylor. B) Henri fayol. C) Maslow. D) Peter F drucker. Show Answer Correct Answer: B) Henri fayol. 6. Which of the following is not a business service? A) Healthcare. B) Production. C) Transportation. D) Finance. Show Answer Correct Answer: B) Production. 7. Identify the Principle which says that, 'The insured should have pecuniary interest in the subject matter'. A) Principle of the Utmost faith. B) Principle of Contribution. C) Principle of Indemnity. D) Principle of Insurable Interest. Show Answer Correct Answer: D) Principle of Insurable Interest. 8. Which of the following is a characteristic of services? A) Involves customer participation. B) Can be stored. C) Always consistent. D) Can be touched. Show Answer Correct Answer: A) Involves customer participation. 9. WHICH OF THE FOLLOWING ELEMENT IS PRESENT IN THE CASE OF LIFE INSURANCE? A) SECURITY. B) INVESTMENT. C) BOTH A AND B. D) PROFIT. Show Answer Correct Answer: C) BOTH A AND B. 10. State which of the following statements is false? A) Recurring deposit account is a time deposit account. B) Number of transactions every month is limited in saving bank account. C) A current account can be opened with an initial deposit of 5, 000. D) Fixed deposit account is demand deposit. Show Answer Correct Answer: D) Fixed deposit account is demand deposit. 11. In recurring deposit account, the depositor enjoys the liquidity of saving account and interest rate of fixed deposit account. A) True. B) False. C) Can't say. D) Partially true. Show Answer Correct Answer: B) False. 12. A business wants to promote its products through mobile advertisements and online platforms. Which service will be most useful? A) Banking. B) Insurance. C) Telecommunication. D) Transportation. Show Answer Correct Answer: C) Telecommunication. 13. According to the text, what penalty range can businesses face under the Protection of the Environment Operations Act (NSW) for non-compliance? A) Warnings only. B) On-the-spot fines to $ 5 million fines and up to 7 years gaol. C) Community service orders only. D) Up to $ 100, 000 fines and 1 year gaol. Show Answer Correct Answer: B) On-the-spot fines to $ 5 million fines and up to 7 years gaol. 14. Time utility is created by ..... A) Transportation. B) Banking. C) Warehousing. D) Communication. Show Answer Correct Answer: A) Transportation. 15. How do professional services differ from personal services? A) Professional services are only available to businesses, not individuals. B) Professional services are always more expensive than personal services. C) Professional services are specialized and often require formal qualifications, while personal services focus on individual needs and may not require such qualifications. D) Personal services are only provided by licensed professionals. Show Answer Correct Answer: C) Professional services are specialized and often require formal qualifications, while personal services focus on individual needs and may not require such qualifications. 16. What is one way sports businesses can provide services? A) By contracting in a person or business. B) By offering online courses. C) By reducing service costs. D) By increasing advertising. Show Answer Correct Answer: A) By contracting in a person or business. 17. The subject matter of life insurance is ..... A) Human. B) Ship. C) Cargo. D) Building. Show Answer Correct Answer: A) Human. 18. Which of the following is not a part of marine insurance? A) Hull insurance. B) Cargo insurance. C) Port insurance. D) Freight insurance. Show Answer Correct Answer: C) Port insurance. 19. What future-focused idea is emphasised regarding sustainability procedures? A) They are only for immediate crises. B) They help ensure the workplace remains successful and kind to the planet in the long run. C) They mainly add paperwork without benefits. D) They are designed to be temporary. Show Answer Correct Answer: B) They help ensure the workplace remains successful and kind to the planet in the long run. 20. Insurance is a contract between ..... and ..... A) Insurer, Insured. B) Agent, Insurance. C) Insured, Insurance. D) Insurer, Family. Show Answer Correct Answer: A) Insurer, Insured. 21. Apa peran seorang asisten administrasi? A) Untuk melakukan pelatihan teknis bagi karyawan. B) Untuk mengelola investasi keuangan perusahaan. C) Peran seorang asisten administrasi adalah memberikan dukungan administratif untuk memastikan operasi kantor yang efisien. D) Untuk mengawasi strategi departemen pemasaran. Show Answer Correct Answer: C) Peran seorang asisten administrasi adalah memberikan dukungan administratif untuk memastikan operasi kantor yang efisien. 22. The functions of a commercial bank include: A) Acceptance of Deposits. B) Granting of loans. C) Locker facility. D) All of the above. Show Answer Correct Answer: D) All of the above. 23. (RBI) Full form A) Central bank of India. B) Reserve Bank of India. C) Commercial banks India. D) None of the above. Show Answer Correct Answer: B) Reserve Bank of India. 24. Which of the following is an example of telecommunication in business? A) A warehouse storing goods for a retailer. B) A company using video conferencing to talk to clients. C) A transport company delivering goods across the UAE. D) A bank providing loans to new businesses. Show Answer Correct Answer: B) A company using video conferencing to talk to clients. 25. What is the most common method of customer communication in our centers? A) Chat or Online Forms. B) Email Communication. C) In-person Visits. D) Phone Calls. Show Answer Correct Answer: D) Phone Calls. ← PreviousNext →Related QuizzesClass 11 Business Studies Chapter 4 Business Services Quiz 1Class 11 Business Studies Chapter 4 Business Services Quiz 3Class 11 Business Studies Chapter 4 Business Services Quiz 4Class 11 Business Studies Chapter 4 Business Services Quiz 5Class 11 Business Studies Chapter 4 Business Services Quiz 6Class 11 Business Studies Chapter 4 Business Services Quiz 7Class 11 Business Studies Chapter 4 Business Services Quiz 8Class 11 Business Studies Chapter 4 Business Services Quiz 9Class 11 Business Studies Chapter 4 Business Services Quiz 10Class 11 Business Studies Chapter 4 Business Services Quiz 11 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books