This quiz works best with JavaScript enabled. Home > Class 11 > Class 11 Business Studies Chapter 4 Business Services – Quiz 9 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 11 Business Studies Chapter 4 Business Services Quiz 9 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. When programming a VET course you should refer to the following: A) NESA syllabus. B) Scope and sequence. C) Relevant training package. D) All of the above. Show Answer Correct Answer: D) All of the above. 2. Under which of the following posts a receipt is given by post office? A) UPC. B) Speed Post. C) Parcel Post. D) Registered Post. Show Answer Correct Answer: D) Registered Post. 3. If a person has insured for Rs 4, 00, 000. A fire broke out and the actual amount of loss amounted to Rs 2, 50, 000. How much amount can he claim: A) I. 4, 00, 000. B) II. 2, 00, 000. C) III. 2, 50, 000. D) IV. None of the above. Show Answer Correct Answer: C) III. 2, 50, 000. 4. Overdraft facility is available on A) Fixed Deposit account. B) Current account. C) Savings. D) Recurring account. Show Answer Correct Answer: B) Current account. 5. Which type of insurance is not a contract of indemnity? A) Fire insurance. B) Life insurance. C) Health insurance. D) Marine insurance. Show Answer Correct Answer: B) Life insurance. 6. What is the minimum amount for an electronic transfer of funds in case of RTGS? A) Rs. 500. B) Rs. 1, 00, 000. C) Rs. 2, 00, 000. D) Rs. 20, 000. Show Answer Correct Answer: C) Rs. 2, 00, 000. 7. Apa peran layanan pelanggan dalam bisnis? A) Layanan pelanggan tidak berpengaruh pada penjualan. B) Layanan pelanggan hanya tentang menjawab telepon. C) Layanan pelanggan sangat penting untuk kepuasan pelanggan, loyalitas, dan reputasi merek. D) Layanan pelanggan terutama untuk menangani keluhan. Show Answer Correct Answer: C) Layanan pelanggan sangat penting untuk kepuasan pelanggan, loyalitas, dan reputasi merek. 8. Which type of Account is used to promote small savings? A) Savings Account. B) Current Account. C) Fixed Deposit Account. D) Recurring Deposit Account. E) Multiple option Account. Show Answer Correct Answer: A) Savings Account. 9. Which of the following is NOT a post office savings scheme? A) Public Provident Patra. B) Kisan Vikas Patra. C) Kisan Credit Card. D) National Savings Certificates. Show Answer Correct Answer: C) Kisan Credit Card. 10. A card you use to withdraw money at an ATM or to pay at a store A) CREDIT CARD. B) CHECK. C) DEBIT CARD/ATM CARD. D) ID CARD. Show Answer Correct Answer: C) DEBIT CARD/ATM CARD. 11. DEEPAK, A TEXTILE DEALER WANTS TO KNOW THE NON-INSURABLE RISK FROM THE FOLLOWING. CAN YOU HELP HIM TO IDENTIFY IT? A) FIRE. B) THEFT. C) MARINE PERILS. D) CHANGE IN FASHION. Show Answer Correct Answer: D) CHANGE IN FASHION. 12. Where can reports on company penalties for environmental non-compliance be found? A) Local council minutes. B) EPA news webpage. C) Safework NSW training portal. D) Department of Education site. Show Answer Correct Answer: B) EPA news webpage. 13. ..... account is meant for people who wish to save a part of their income to safeguard the future and can interest on it. A) Current account. B) Savings account. C) Recurring account. D) Multiple option account. Show Answer Correct Answer: B) Savings account. 14. How can insurance protect a business from risks? A) Insurance eliminates all business risks completely. B) Insurance increases operational costs without benefits. C) Insurance only covers natural disasters and not other risks. D) Insurance provides financial protection against potential losses, helping businesses manage risks effectively. Show Answer Correct Answer: D) Insurance provides financial protection against potential losses, helping businesses manage risks effectively. 15. What is a benefit of providing refreshments at a leisure center? A) They increase the cost of maintenance. B) They provide an additional attraction and improve provision. C) They require more staff to manage. D) They reduce the number of visitors. Show Answer Correct Answer: B) They provide an additional attraction and improve provision. 16. Which of the following is NOT an example of facts to be disclosed for fire insurance:- A) Construction of building. B) Fire fighting equipment. C) Age. D) Nature of its use. Show Answer Correct Answer: C) Age. 17. How does transportation affect the cost of goods? A) Transportation increases or decreases the cost of goods based on shipping expenses and efficiency. B) Transportation has no impact on the cost of goods. C) Transportation only affects the delivery time, not the cost. D) Transportation costs are fixed and do not vary with distance. Show Answer Correct Answer: A) Transportation increases or decreases the cost of goods based on shipping expenses and efficiency. 18. Ragini has insured her house for ₹ 5, 00, 000 against the fire. Her house got damaged due to tremors. The destruction was upto ₹ 1, 00, 000. How much she could recover from the insurance company? A) ₹ 1, 00, 000. B) ₹ 5, 00, 000. C) ₹ 0. D) ₹ 6, 00, 000. Show Answer Correct Answer: C) ₹ 0. 19. Under which policy can several ships belonging to the same owner be insured in the same policy? A) Composite Policy. B) Multiple Vessel Policy. C) Fleet Policy. D) Value Policy. Show Answer Correct Answer: C) Fleet Policy. 20. This account is generally open to encourage small savings A) Current account. B) MOD. C) Fixed deposit account. D) Saving account. Show Answer Correct Answer: D) Saving account. 21. There is no minimum transaction value is in A) NEFT. B) RTGS. C) Both a and b. D) None of the above. Show Answer Correct Answer: A) NEFT. 22. Odd Man Out: A) NABARD. B) RBI. C) SIDBI. D) EXIM. Show Answer Correct Answer: B) RBI. 23. Which bank is known as 'Apex Bank'? A) The State Bank of India. B) The Reserve Bank of India. C) The Central Bank. D) The Bank of Inida. Show Answer Correct Answer: B) The Reserve Bank of India. 24. The ..... banks as well as large commercial banks facilitates foreign exchange transactions. A) Regional. B) Exchange. C) Saving. D) Investment. Show Answer Correct Answer: B) Exchange. 25. What does Kyndryl do? A) We design, build and manage road infrastructure, like bridges or highways. B) We design, build, manage, and modernize the mission-critical information technology the world depends on every day. C) We love baking crispy cookies, adding a lot of healthy ingredients with some love on top. D) All of the above. Show Answer Correct Answer: B) We design, build, manage, and modernize the mission-critical information technology the world depends on every day. ← PreviousNext →Related QuizzesClass 11 Business Studies Chapter 4 Business Services Quiz 1Class 11 Business Studies Chapter 4 Business Services Quiz 2Class 11 Business Studies Chapter 4 Business Services Quiz 3Class 11 Business Studies Chapter 4 Business Services Quiz 4Class 11 Business Studies Chapter 4 Business Services Quiz 5Class 11 Business Studies Chapter 4 Business Services Quiz 6Class 11 Business Studies Chapter 4 Business Services Quiz 7Class 11 Business Studies Chapter 4 Business Services Quiz 8Class 11 Business Studies Chapter 4 Business Services Quiz 10Class 11 Business Studies Chapter 4 Business Services Quiz 11 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books