This quiz works best with JavaScript enabled. Home > Class 11 > Class 11 Business Studies Chapter 4 Business Services – Quiz 5 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 11 Business Studies Chapter 4 Business Services Quiz 5 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which statement best explains 'sustainability procedures' as used in the text? A) Unwritten customs that vary daily. B) Guidelines or rules workplaces follow to operate in ways good for the environment, employee health, and long-term business success. C) Only marketing policies for eco-labels. D) Personal habits chosen by individual workers. Show Answer Correct Answer: B) Guidelines or rules workplaces follow to operate in ways good for the environment, employee health, and long-term business success. 2. Break Bulk is a funtion of A) Warehousing. B) Insurance. C) Transportation. D) Banking. Show Answer Correct Answer: A) Warehousing. 3. Crop Insurance is a part of which type of insurance? A) Life Insurance. B) Marine Insurance. C) Fire Insurance. D) Other Insurance. Show Answer Correct Answer: D) Other Insurance. 4. "Door to door service" is provided by which kind of transport? A) Air Transport. B) Rail Transport. C) Water Transport. D) Road Transport. Show Answer Correct Answer: D) Road Transport. 5. What kind of card is offered by most banks as soon as an account is opened by a customer? A) Credit Card. B) Debit Card. C) PAN Card. D) Adhaar Card. Show Answer Correct Answer: B) Debit Card. 6. There are no prerequisites for a learner to study Certificate II in Business A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 7. Which of the following do not come under e-Banking? A) EFT. B) ATM. C) Debit Card. D) Overdraft. Show Answer Correct Answer: D) Overdraft. 8. Spending more than the balance in your account is possible in A) (a) Debit card. B) (b) Credit card. C) Both (a) and (b). D) None of the above. Show Answer Correct Answer: B) (b) Credit card. 9. 'Information can flow at the click of a mouse, but the physical delivery of the product takes time'Which limitation of e-business is referred in the above lines A) Low personal touch. B) People resistance. C) Need for technology capability and competence of parties to e-business. D) Incongruence between order taking/giving and order fulfilment speed. Show Answer Correct Answer: D) Incongruence between order taking/giving and order fulfilment speed. 10. What is the global system of interconnected computer networks that use the Internet Protocol suited to link devices worldwide? A) E-Mail. B) Courier. C) Intranet. D) Internet. Show Answer Correct Answer: D) Internet. 11. Crossed Cheques are to be deposited only in the payees account. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 12. Which the following types of Accounts are mostly owned by Businessman? A) Savings Account. B) Current Account. C) Fixed Deposit Account. D) Recurring Deposit Account. E) Multiple option Account. Show Answer Correct Answer: B) Current Account. 13. What are the main types of business services? A) Retail services. B) Manufacturing services. C) Professional services, financial services, IT services, marketing services, logistics services. D) Customer support services. Show Answer Correct Answer: C) Professional services, financial services, IT services, marketing services, logistics services. 14. Out of the following which one is not a limitation of e-business. A) People resistance. B) Movement towards a paperless society. C) Increased risk due to anonymity of parties. D) Ethical fallouts. Show Answer Correct Answer: B) Movement towards a paperless society. 15. The agreement/contract is put in writing and is known as ..... A) Doctrine. B) Policy. C) Document. D) Statement. Show Answer Correct Answer: B) Policy. 16. 2) ..... creates time utility. A) Warehouse. B) Transport. C) Government. D) None of the above. Show Answer Correct Answer: A) Warehouse. 17. Withdrawal of money from ATM is an example of ..... transaction. A) C2B. B) C2C. C) B2C. D) B2B. Show Answer Correct Answer: C) B2C. 18. Accepting deposit is which type of function of banks? A) Primary function. B) Secondary function. C) Social function. D) None of the above. Show Answer Correct Answer: A) Primary function. 19. Which type of Account has Overdraft Facility? A) Savings Account. B) Current Account. C) Fixed Deposit Account. D) Recurring Deposit Account. E) Multiple option Account. Show Answer Correct Answer: B) Current Account. 20. Apa tujuan utama dari layanan bisnis? A) Untuk memproduksi barang. B) Untuk menyediakan layanan kepada pelanggan. C) Untuk menghasilkan keuntungan. D) Untuk melakukan penelitian. Show Answer Correct Answer: B) Untuk menyediakan layanan kepada pelanggan. 21. Which benchmarking action supports continuous improvement in environmental performance? A) Set benchmarks and continuously assess progress to make necessary adjustments. B) Avoid measuring performance to reduce workload. C) Set informal goals without tracking them. D) Benchmark only financial metrics. Show Answer Correct Answer: A) Set benchmarks and continuously assess progress to make necessary adjustments. 22. The commercial banks of India are governed by ..... A) Indian Banking Regulation Act, 1949. B) Indian Banking Regulation Act, 1950. C) All the above. D) None of the above. Show Answer Correct Answer: A) Indian Banking Regulation Act, 1949. 23. After paying the full compensation the insurance enter into the shoe of insured. This is related to A) Principle of indemnity. B) Principle of subrogation. C) Principle of contribution. D) Principle of mitigation. Show Answer Correct Answer: B) Principle of subrogation. 24. Minimum amount for RTGS is: A) 25, 000. B) 2, 00, 000. C) 50, 000. D) 1, 00, 000. Show Answer Correct Answer: B) 2, 00, 000. 25. It is necessary for e-business: A) Computer system. B) Internet connection. C) Trained staff. D) All the above. Show Answer Correct Answer: D) All the above. ← PreviousNext →Related QuizzesClass 11 Business Studies Chapter 4 Business Services Quiz 1Class 11 Business Studies Chapter 4 Business Services Quiz 2Class 11 Business Studies Chapter 4 Business Services Quiz 3Class 11 Business Studies Chapter 4 Business Services Quiz 4Class 11 Business Studies Chapter 4 Business Services Quiz 6Class 11 Business Studies Chapter 4 Business Services Quiz 7Class 11 Business Studies Chapter 4 Business Services Quiz 8Class 11 Business Studies Chapter 4 Business Services Quiz 9Class 11 Business Studies Chapter 4 Business Services Quiz 10Class 11 Business Studies Chapter 4 Business Services Quiz 11 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books