This quiz works best with JavaScript enabled. Home > Class 11 > Class 11 Business Studies Chapter 4 Business Services – Quiz 8 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 11 Business Studies Chapter 4 Business Services Quiz 8 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What are the features of business services also known as A) 5 In's. B) 5 I's. C) 4 I's. D) 4 In's. Show Answer Correct Answer: B) 5 I's. 2. What is one benefit of businesses understanding customer groups? A) Increased product prices. B) Better customer engagement. C) Reduced marketing efforts. D) Limited product range. Show Answer Correct Answer: B) Better customer engagement. 3. A commercial bank may ..... the issue of securities issued by the companies. A) Underwrite. B) Surrender. C) Design. D) Forfeit. Show Answer Correct Answer: A) Underwrite. 4. Apa fokus utama dari organisasi nirlaba? A) Menjual produk. B) Manfaat komunitas. C) Menyediakan layanan. D) Maksimalisasi keuntungan. Show Answer Correct Answer: B) Manfaat komunitas. 5. What is an e-commerce business model? A) A system for creating social media accounts. B) A method for tracking online user behavior. C) An e-commerce business model is a framework for selling products or services online. D) A strategy for managing physical retail stores. Show Answer Correct Answer: C) An e-commerce business model is a framework for selling products or services online. 6. ..... is plastic money: A) Banking transfer. B) Cheque. C) Digital cash. D) Credit card. Show Answer Correct Answer: D) Credit card. 7. Minimum and Maximum limits for RTGS A) Minimum 2 Lakhs and Maximum No limit. B) Minimum 1 Lakhs and Maximum 10 Lakhs. C) Minimum 1 Rupees and Maximum No limit. D) Minimum 5 Lakhs and Maximum 50Lakhs. Show Answer Correct Answer: A) Minimum 2 Lakhs and Maximum No limit. 8. A business needs to deliver products to customers in different cities. Which service is most important? A) Warehousing. B) Transportation. C) Banking. D) Telecommunication. Show Answer Correct Answer: B) Transportation. 9. Ankur saves Rs.3, 000 every month. Which type of Bank Account he should open with the bank? A) Current Account. B) PPF Account. C) Recurring Deposit Account. D) Saving Account. Show Answer Correct Answer: C) Recurring Deposit Account. 10. The insured is expected to disclose all the important facts related to property insured. Which Principle is discussed here? A) Mitigation. B) Insurable Interest. C) Indemnity. D) Utmost Good Faith. Show Answer Correct Answer: D) Utmost Good Faith. 11. Which type of Insurance has the elements of protection and investment both? A) Life insurance. B) Fire insurance. C) Marine insurance. D) All of them. Show Answer Correct Answer: A) Life insurance. 12. Which institute is called debtor as well as creditor A) Bank. B) Non banking institution. C) Both (a) and (b). D) None of the above. Show Answer Correct Answer: A) Bank. 13. Insurable interest must exist at the time of loss only in case of: A) Life insurance. B) Fire insurance. C) Marine insurance. D) All of the above. Show Answer Correct Answer: C) Marine insurance. 14. Minimum amount of RTGS is: A) 25000. B) 200000. C) 50000. D) 100000. Show Answer Correct Answer: B) 200000. 15. Apa salah satu cara layanan pelanggan telah berkembang? A) Tidak ada lagi. B) Layanan online. C) Hanya pertemuan langsung. D) Hanya melalui surat. Show Answer Correct Answer: B) Layanan online. 16. The characteristics of services include A) Variability and inseparability. B) Intangibility. C) Perishability. D) All of the above. Show Answer Correct Answer: D) All of the above. 17. Which of the following Public Sector Enterprise is fully accountable to the public and the concerned ministry? A) Partnership. B) Government Company. C) Public Corporation. D) Departmental Undertaking. Show Answer Correct Answer: D) Departmental Undertaking. 18. EXIM BANK IS A A) COMMERCIAL BANK. B) COOPERATIVE BANK. C) CENTRAL BANK. D) SPECIALISED BANK. Show Answer Correct Answer: D) SPECIALISED BANK. 19. It is a type of saving bank a/c in which excess of a particular limit gets automatically transferred to fixed deposit a/c A) Multiple deposit option a/c. B) Current a/c. C) Recurring deposit a/c. D) Salary a/c. Show Answer Correct Answer: A) Multiple deposit option a/c. 20. How does outsourcing affect job opportunities in the local market? A) Outsourcing generally reduces job opportunities in the local market but can create new ones in different sectors. B) Outsourcing has no impact on local job opportunities. C) Outsourcing only affects jobs in the manufacturing sector. D) Outsourcing creates more job opportunities in the local market. Show Answer Correct Answer: A) Outsourcing generally reduces job opportunities in the local market but can create new ones in different sectors. 21. Which of the following is not a characteristic of private courier services? A) Fastest means of communication. B) Transport gold from one place to another. C) They provide both national and international services. D) They take responsibility of transferrring goods and services at the proper time. Show Answer Correct Answer: B) Transport gold from one place to another. 22. Money can be withdrawn from fixed deposit accounts by cheque. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 23. Goods are stored in: A) Warehouses. B) Keeping in open. C) Buildings. D) None of these. Show Answer Correct Answer: A) Warehouses. 24. The central idea/s of an insurance is to make sure that: A) An insured is put back to the position as or she was before loss. B) As insured under no circumstance should make profit. C) As insured should have a cover over his risk. D) All the above. Show Answer Correct Answer: D) All the above. 25. The premature withdrawal is permissible with a percentage of interest being forfeited in: A) Savings Account. B) Current Account. C) Fixed Account. D) None of the above. Show Answer Correct Answer: C) Fixed Account. ← PreviousNext →Related QuizzesClass 11 Business Studies Chapter 4 Business Services Quiz 1Class 11 Business Studies Chapter 4 Business Services Quiz 2Class 11 Business Studies Chapter 4 Business Services Quiz 3Class 11 Business Studies Chapter 4 Business Services Quiz 4Class 11 Business Studies Chapter 4 Business Services Quiz 5Class 11 Business Studies Chapter 4 Business Services Quiz 6Class 11 Business Studies Chapter 4 Business Services Quiz 7Class 11 Business Studies Chapter 4 Business Services Quiz 9Class 11 Business Studies Chapter 4 Business Services Quiz 10Class 11 Business Studies Chapter 4 Business Services Quiz 11 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books