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Class 12 Business Studies Chapter 12 Consumer Protection Quiz 10 (60 MCQs)

Quiz Instructions

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1. Telemarketing Scam is defined as:
2. Which element must be clear when a seller issues an express warranty for a product?
3. Jacob is reviewing a contract for a new smartphone service. What is the main focus of the Consumer Contracts Regulations that Jacob should be aware of?
4. Wage garnishment occurs when
5. ..... act aim at providing ISI marks on the product confirming to the prescribed quality standards
6. Innocent party to a fraudulent transfer of goods and acquires rights to them
7. The Financial Conduct Authority is a body which aims to improve the workings of financial markets and ensure consumers get a fair deal.
8. Who is the target for ponzi scheme
9. During a recent class discussion, Tara raised a question about the authority of the CCPA regarding unfair trade practices. What does the CCPA have the authority to do in this context?
10. How many times Consumer Protection Act has been amended?
11. "Consumer has the right to present before the appropriate forum or authourities all those matters which effect his interests" . It is termed as right to be:
12. The Right to Safety says that businesses must operate without polluting the environment.
13. The latest amendment to the Consumer Protection Act came into force in which year
14. Analyse the impact of these financial authorities (FCA, FOS and FSCS) on businesses.
15. The right of ownership to goods is known as the .....
16. The seller has to recognize the rights of Consumer.
17. The relationship that exists between or among the contracting parties as a result of their legally binding agreement.
18. Rajiv purchased a diesel car for Rs. 7 lakhs from an automobile company and found its engine being defective. Despite many complaints the defect was not rectified. Name the highest authority to file his complaint in the three-tier machinery under the Consumer Protection Act
19. A toy manufacturer identifies a choking hazard after release. Which agency's authority is most relevant to address this risk?
20. You should check your credit report this often
21. Which of these is a consumer right?
22. How can consumers identify legitimate online retailers?
23. The Financial Ombudsmen Service (FOS) is funded by ..... fees charged to regulated financial institutions.
24. What is the role of the Consumer Protection Agency in ensuring consumer rights?
25. What are the key functions of the Standards Organization of Nigeria?
26. What is not the function of the Central Authority
27. The concept of strict liability applies to profit-making businesses.
28. If the value of product is ₹ 10 lakhs the consumer can file case in:
29. Which of the following is NOT a problem faced by consumers?
30. What is caveat venditor?
31. Minimum no. of member in National Commission is-
32. Dushyant, who was a vegetarian, went to a snack bar for having French fries and later on found out that it has non-vegetarian content. Neither the advertisement nor the packing of the product displayed that the product has non-vegetarian content. Which right of the consumer is violated?
33. The consumer organisation 'VOICE' is situated in:
34. This institution monitors quality of products and ensures the accuracy of weights and measures
35. Who appoints the President of the National Consumer Disputes Redressal Commission (NCDRC)?
36. Appeal against the judgment given by a District Forum can be filed in Supreme Court.
37. Which of the following is a sign of a phishing attempt?
38. By mentioning Customer Care Number on the package of One-Plus 5 cell phone, which consumer right is the company trying to exercise?
39. NGOs does not take initiative in filing cases in consumer courts in the internet of general public.
40. Which of the following statements accurately reflects current issues related to identity theft?
41. WHO CAN FILE A COMPLAINT?
42. What change was made regarding residential mortgage loans in the 2018 amendment to the Dodd-Frank Act?
43. A merchant's written promise to hold an offer open for the sale or lease of goods.
44. Bagaimana OJK melindungi konsumen di sektor keuangan?
45. The consumer must have freedom to access to a variety of goods and services at competitive prices. State the right.
46. What does the Fair Credit Reporting Act regulate?
47. The Right to Consumer Education makes certain that consumers have a variety of goods and services from which to choose.
48. Many companies set up their own grievance cells, which right of consumer is refered to here?
49. What does the term 'damage' include under the Consumer Protection Act 1987?
50. Right to safety:
51. How much must a contract be worth for it to be required in writing?
52. What does the economic approach in consumer law establish?
53. What is the food cosmic act
54. Statement I:Business organisations do not use resources which belong to the society. Statement II:They do not have a responsibility to supply such products and render such services which are in public interest and would not impair public confidence in them.
55. What is the importance of consumer protection from the point of view of consumer?
56. A key benefit from offering good customer service is
57. Choose the conditions in which markets does not work in a fair manner.
58. Things to do if you have a complaint, EXCEPT.
59. What should the BSI have to protect Financial Consumers' information?
60. The new Consumer Protection Act, 2019 came into force on 20th July 2020
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