This quiz works best with JavaScript enabled. Home > Cbse > Class 12 > Commerce > Business Studies > Class 12 Business Studies Chapter 6 Staffing – Quiz 3 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 12 Business Studies Chapter 6 Staffing Quiz 3 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. External recruitment always costs less than internal recruitment. A) TRUE. B) FALSE. C) All the above. D) None of the above. Show Answer Correct Answer: B) FALSE. 2. Which principle of staffing emphasizes placing employees according to their qualifications? A) Unity of command. B) Right person, right job. C) Division of work. D) Span of control. Show Answer Correct Answer: B) Right person, right job. 3. When a person undergoes a course in engineering, is ..... A) Training. B) Education. C) Development. D) All the Above. Show Answer Correct Answer: B) Education. 4. The chosen applicants are introduced to their immediate superiors, officemates and make them aware on the policies of the company. A) Orientation/Induction. B) Human Resource Planning. C) Promotion. D) Performance Appraisal. Show Answer Correct Answer: A) Orientation/Induction. 5. Aruna applied for the post of an art and craft teacher in a reputed school in Delhi After successfully clearing the tests and the interview, she was offered an employment contract containing the terms and conditions, and the date of joining. Identify the steps in the staffing process being described in the above lines. A) Reference and background checking. B) Selection decision. C) Job offer. D) Contract of employment. Show Answer Correct Answer: C) Job offer. 6. It is a measure of an individual's potential for learning new skills. A) Trade test. B) Aptitude test. C) Intelligence test. D) Personality test. Show Answer Correct Answer: B) Aptitude test. 7. What stage does the requisition of employees occupy in the process of recruitment? A) Fourth. B) Third. C) First. D) Second. Show Answer Correct Answer: C) First. 8. ..... is the merit of internal recruitment. A) Increase in motivation. B) Industrial Peace. C) Both the above. D) Stopping the entry of young blood. Show Answer Correct Answer: C) Both the above. 9. To know the emotions and values of the candidate following test is conducted A) Trade Test. B) Personality Test. C) Intelligence Test. D) Aptitude Test. Show Answer Correct Answer: B) Personality Test. 10. Explain the significance of a time standard in process improvement. A) It is only useful for small businesses. B) It provides a benchmark for measuring and comparing performance. C) It only applies to certain industries. D) It has no impact on performance measurement. Show Answer Correct Answer: B) It provides a benchmark for measuring and comparing performance. 11. Selection is a negative process because it involves rejecting unsuitable candidates. A) TRUE. B) FALSE. C) All the above. D) None of the above. Show Answer Correct Answer: A) TRUE. 12. This step involves locating the potential candidate or determining the sources of potential candidates. A) Placement and Orientation. B) Selection. C) Recruitment. D) Performance Appraisal. Show Answer Correct Answer: C) Recruitment. 13. Professional Institutes send their students to corporate sector for doing A) Internship. B) Vestibule School. C) Apprenticeship Training. D) Induction Training. Show Answer Correct Answer: A) Internship. 14. Performance appraisal is important in staffing because it: A) Determines production costs. B) Evaluates employee performance for decisions on promotions and rewards. C) Eliminates training needs. D) Focuses only on external hiring. Show Answer Correct Answer: B) Evaluates employee performance for decisions on promotions and rewards. 15. Must be fluent in English and possess excellent interpersonal and communication skills. A) Job description. B) Job specification. C) All the above. D) None of the above. Show Answer Correct Answer: B) Job specification. 16. Which method of recruitment is economical? A) Internal. B) External. C) Both (a) and (b). D) None of the above. Show Answer Correct Answer: A) Internal. 17. (I) Training is job-oriented and development is career oriented. (II) Scope of training is broad and that of development is limited. Above both statements are: A) True. B) False. C) Statement (I) is True and Statement (II) is False. D) Statement (I) is False and Statement (II) is True. Show Answer Correct Answer: C) Statement (I) is True and Statement (II) is False. 18. A training method where an employee learns while doing actual work is called: A) Off-the-job training. B) Role-playing. C) Case study method. D) On-the-job training. Show Answer Correct Answer: D) On-the-job training. 19. After crossing the bar of physical test which letter is given to the selected person? A) Letter of Regret. B) Appointment Letter. C) Both the above. D) None of the above. Show Answer Correct Answer: B) Appointment Letter. 20. Which step in the process of selection helps the manager eliminate unqualified or unfit job seekers based on the information supplied in the application forms? A) Training. B) Tests. C) Interview. D) Preliminary screening. Show Answer Correct Answer: D) Preliminary screening. 21. . The word Training is associated with ..... A) Managers. B) Workers. C) Supervisors. D) Workers and Supervisors. Show Answer Correct Answer: D) Workers and Supervisors. 22. Which of the following training is given to the top level managers? A) Labour Relations. B) Financial Management. C) Production Management. D) All the Above. Show Answer Correct Answer: D) All the Above. 23. When the Principal of Golden Life Public School was on the verge of retirement, the management of the school contacted a specialised business firm in order to fill up the vacancy. Identify the source of recruitment being used by the management. A) Labour contractors. B) Advertising. C) Placement agencies and management consultants. D) Direct recruitment. Show Answer Correct Answer: C) Placement agencies and management consultants. 24. What role does inventory play in operations management? A) It has no impact on operations management. B) It only causes delays and inefficiencies. C) It is only important for financial reporting purposes. D) It ensures that the right amount of materials or products are available at the right time to meet customer demand. Show Answer Correct Answer: D) It ensures that the right amount of materials or products are available at the right time to meet customer demand. 25. What is the first step a manager must take when staffing? A) Determining when workers are needed. B) Locating qualified applicants. C) Selecting individuals to be hired. D) Determining what kind of workers are needed. Show Answer Correct Answer: D) Determining what kind of workers are needed. 26. It refers to the process of searching for prospective employees and stimulating them to apply for jobs in the organisation. A) Selection. B) Training and Development. C) Recruitment. D) Orientation. Show Answer Correct Answer: C) Recruitment. 27. Vinod is working as plant supervisor in Cargo Ltd. Noida. His place of work was changed to gurugram without any change in his position in the hierarchy, Identify the concept. A) Promotion. B) Training. C) Lay off. D) Transfer. Show Answer Correct Answer: C) Lay off. 28. What does the Reference and Background test aims at knowing about the candidate? A) Character. B) Social Relations. C) Both the above. D) Economic Condition. Show Answer Correct Answer: C) Both the above. 29. This test is an indicator of a person's learning ability or the ability to make decisions and judgements. A) Aptitude. B) Personality. C) Trade test. D) Intelligence. Show Answer Correct Answer: D) Intelligence. 30. It is joint programme of training in which educational institutions & business firms selected candidates work in office along with regular studies for a prescribed period of time.Identify the method of training in this case A) Apprenticeship training. B) Job rotation. C) Internship training. D) Vestibule training. Show Answer Correct Answer: C) Internship training. 31. The name of your teacher in HRM A) Marize. B) Marice. C) Zel. D) Cel. Show Answer Correct Answer: C) Zel. 32. Under which training method factory like conditions are created? A) Internship Training. B) Induction Training. C) Apprenticeship Training. D) Vestibule Training. Show Answer Correct Answer: D) Vestibule Training. 33. At what level of management staffing is needed? A) Top level. B) Middle level. C) Lower level. D) At all levels. Show Answer Correct Answer: D) At all levels. 34. It is a very useful source of recruitment for hiring casual workers to whom compensation is provided on a daily wage basis. A) Placement agencies and management consultants. B) Direct recruitment. C) Labour contractors. D) Advertisement. Show Answer Correct Answer: B) Direct recruitment. 35. What is the relationship between human resource development and staffing? A) Human resource management is biggar than staffing. B) Staffing is biggar than human resource management. C) Both are equal. D) There is no relationship between the two. Show Answer Correct Answer: A) Human resource management is biggar than staffing. 36. Workforce analysis would enable to know whether the organisation is A) Understaffed. B) Overstaffed. C) Optimally staffed. D) All of these. Show Answer Correct Answer: D) All of these. 37. Which test is used to measure a candidate's general intelligence, reasoning, or aptitude? A) Psychological test. B) Personality test. C) Performance test. D) Intelligence test. Show Answer Correct Answer: D) Intelligence test. 38. What are ways in which the organization can minimize KSAO deficiencies in its workforce? A) Increase workload without support. B) Reduce employee benefits. C) Implement targeted training programs, enhance recruitment processes, provide mentorship, and foster a culture of continuous learning. D) Limit professional development opportunities. Show Answer Correct Answer: C) Implement targeted training programs, enhance recruitment processes, provide mentorship, and foster a culture of continuous learning. 39. Human resource management is for A) Large Organisation. B) Small Organisation. C) Both a and b. D) None. Show Answer Correct Answer: A) Large Organisation. 40. Preferably Assistant Manager/Manager specialized in Food/Beverage/Restaurant Service or equivalent. A) Job description. B) Job specification. C) All the above. D) None of the above. Show Answer Correct Answer: B) Job specification. 41. Proper ..... of employees work helps to improve their future productivity. A) Complaint. B) Competiton. C) Feedback. D) None of the above. Show Answer Correct Answer: C) Feedback. 42. Ensures that all selling personnel are complying to the Customer Service Standards in the department. A) Job description. B) Job specification. C) All the above. D) None of the above. Show Answer Correct Answer: A) Job description. 43. Freshly appointed persons might need ..... to know about the organisation. A) Orientation. B) Understanding. C) Peers. D) Empathy. Show Answer Correct Answer: A) Orientation. 44. Which of the following is not a process of selection? A) Checking references. B) Medical examination. C) Attitude formation. D) Testing. Show Answer Correct Answer: C) Attitude formation. 45. The internal sources of recruitment are: A) Transfer. B) Promotion. C) Both transfer and promotion. D) None of these. Show Answer Correct Answer: C) Both transfer and promotion. 46. Staffing ensures the following benefits to the organisation A) Helps in discovering and obtaining competent personnel. B) Ensures the continuous survivaland growth of the enterprise. C) Improves job satisfaction and morale of employees. D) All the three. Show Answer Correct Answer: D) All the three. 47. While selecting manpower, ..... is kept in mind. A) Education. B) Experience. C) Honesty. D) All the above. Show Answer Correct Answer: D) All the above. 48. What payment is given to an employee who is 60-65 years old working in an organization or company? A) Premium Pay. B) Separation Pay. C) Retirement Pay. D) 13th Month Pay. Show Answer Correct Answer: C) Retirement Pay. 49. This aims to improve the skills of employees for them to be more efficient where it intends to educate the employees for additional responsibility and for promotion. A) Recruitment. B) Training. C) Performance Appraisal. D) Orientation/Induction. Show Answer Correct Answer: B) Training. 50. Under which method of on the job training, a trainee is put under the guidance of a master worker. A) Internship training. B) Apprenticeship programme of training. C) Vestibule training. D) Job rotation. Show Answer Correct Answer: B) Apprenticeship programme of training. 51. When Jaskaran Singh applied for the post of Computer teacher in a school in Bhubaneswar, he was asked to prepare a powerpoint presentation on a particular topic during selection procedure. Identify the type of selection test being mentioned in the above lines. A) Interest test. B) Personality test. C) Intelligence test. D) Trade test. Show Answer Correct Answer: D) Trade test. 52. Define the concept of variance in business management. A) The number of employees in a company. B) The amount of profit made by a business. C) The total revenue generated by a business. D) The difference between planned or budgeted amounts and actual results. Show Answer Correct Answer: D) The difference between planned or budgeted amounts and actual results. 53. What do you call the tangible equivalent or reward for services rendered or performance of a task performed in the organization? A) Compensation. B) Benefit. C) Reward. D) Wage. Show Answer Correct Answer: A) Compensation. 54. Which one of the following is not an importance of staffing? A) Developing skills in employees. B) Efficient use of human resources. C) Suitable division of work among employees. D) Employee satisfaction. Show Answer Correct Answer: C) Suitable division of work among employees. 55. How does operations management contribute to the overall success of a business? A) By ignoring resource management and productivity. B) By ensuring efficient use of resources, improving productivity, and enhancing customer satisfaction. C) By decreasing customer satisfaction and productivity. D) By increasing resource wastage and reducing customer satisfaction. Show Answer Correct Answer: B) By ensuring efficient use of resources, improving productivity, and enhancing customer satisfaction. 56. Which of the following is not an on-the-job method of training? A) Induction training. B) Internship training. C) Vestibule training. D) Apprenticeship training. Show Answer Correct Answer: C) Vestibule training. 57. What payment is given to employees who work during rest days and special holidays? A) Holiday Pay. B) Overtime Pay. C) Night Differential. D) Premium Pay. Show Answer Correct Answer: D) Premium Pay. 58. Internal recruitment methods include: A) Job postings and employee referrals. B) Campus recruitment and job fairs. C) Online advertisements. D) Third-party employment agencies. Show Answer Correct Answer: A) Job postings and employee referrals. 59. Human Resource is a part of staffing? A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 60. Experience managing external PR and communication consulting firms. A) Job description. B) Job specification. C) All the above. D) None of the above. Show Answer Correct Answer: B) Job specification. ← PreviousNext →Related QuizzesCommerce QuizzesClass 12 QuizzesClass 12 Business Studies Chapter 6 Staffing Quiz 1Class 12 Business Studies Chapter 6 Staffing Quiz 2Class 12 Business Studies Chapter 6 Staffing Quiz 4Class 12 Business Studies Chapter 1 Nature And Significance Of Management QuizClass 12 Business Studies Chapter 10 Financial Markets QuizClass 12 Business Studies Chapter 11 Marketing Management QuizClass 12 Business Studies Chapter 12 Consumer Protection QuizClass 12 Business Studies Chapter 2 Principles Of Management Quiz 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books