This quiz works best with JavaScript enabled. Home > Class 11 > Class 11 Business Studies Chapter 4 Business Services – Quiz 15 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 11 Business Studies Chapter 4 Business Services Quiz 15 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which of the following is not applicable in life insurance contracts? A) Indemnity contracts. B) Unilateral contracts. C) Conditional contacts. D) None of the above. Show Answer Correct Answer: A) Indemnity contracts. 2. Who gives the concept of functional foremanship A) FW Taylor. B) Oliver sheldon. C) Henri fayol. D) Pigu. Show Answer Correct Answer: A) FW Taylor. 3. Which of the following is NOT a type of business service? A) Banking services. B) Insurance services. C) Recreational services. D) Transportation services. Show Answer Correct Answer: C) Recreational services. 4. What is decentralised filing? A) Where records for a business are located throughout the offices. B) Where records for a business are located in one central location and in some offices. C) Where all records for a business are located in one central location. D) None of the above. Show Answer Correct Answer: A) Where records for a business are located throughout the offices. 5. What is the purpose of regular environmental audits in monitoring and reporting? A) To promote products to customers. B) To assess compliance and identify areas for improvement. C) To replace legal requirements with internal standards. D) To reduce the need for employee training. Show Answer Correct Answer: B) To assess compliance and identify areas for improvement. 6. The function of insurance which provide safety from probable chances of loss is ..... A) Protection. B) Earning. C) All the above. D) None of the above. Show Answer Correct Answer: A) Protection. 7. Which practice is given as an example of environmentally friendly workplace procedures? A) Increasing energy use to boost productivity. B) Using less energy, not wasting paper, or recycling more. C) Avoiding training to save time. D) Focusing only on customer satisfaction. Show Answer Correct Answer: B) Using less energy, not wasting paper, or recycling more. 8. Under NEFT amount transferred to beneficiary in ..... hours A) 24 hours. B) 15 hours. C) 1-2 hours. D) 3-6 hours. Show Answer Correct Answer: C) 1-2 hours. 9. Complete this statement-Elements describe the: A) Performance criteria. B) Foundation skills. C) Essential outcomes of a unit of competency. D) Mapping guidelines of the unit of work. Show Answer Correct Answer: C) Essential outcomes of a unit of competency. 10. What is the importance of time management in an office? A) Time management is irrelevant in an office setting. B) Time management leads to increased employee burnout. C) It only benefits upper management, not employees. D) Time management is important in an office because it increases productivity, meets deadlines, reduces stress, and improves task prioritization. Show Answer Correct Answer: D) Time management is important in an office because it increases productivity, meets deadlines, reduces stress, and improves task prioritization. 11. Which statement best summarises a business services worker's role in sustainability as concluded in the section? A) Understand and follow workplace rules that make it environmentally friendly, safe, and a great place to work now and in the future. B) Focus solely on customer complaints. C) Avoid participating in audits. D) Rely on external agencies to manage all environmental issues. Show Answer Correct Answer: A) Understand and follow workplace rules that make it environmentally friendly, safe, and a great place to work now and in the future. 12. A contract of insurance is a contract of indemnity in every case. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 13. What is the primary function of commercial banks? A) Manufacturing goods. B) Accepting deposits and lending money. C) Transporting products. D) Providing insurance. Show Answer Correct Answer: B) Accepting deposits and lending money. 14. IndusInd bank comes under which category of banks- A) Public sector banks. B) Private sector banks. C) Cooperative banks. D) None of the above. Show Answer Correct Answer: B) Private sector banks. 15. Under ..... insurance, subject matter is ship, cargo or freight. A) Life. B) Marine. C) Reinsurance. D) None of these. Show Answer Correct Answer: B) Marine. 16. Banks generally put certain restrictions on number of withdrawals from current account. A) True. B) False. C) Can't say. D) Partially true. Show Answer Correct Answer: B) False. 17. Refer to the image showing a watering can nurturing a plant beside stacked coins. Which sustainability concept does this visual most closely reinforce from the text? A) Legal compliance only. B) Financial savings and growth associated with efficient resource use and sustainable practices. C) Employee turnover caused by sustainability. D) Increased raw material extraction. Show Answer Correct Answer: B) Financial savings and growth associated with efficient resource use and sustainable practices. 18. The principle of insurance that gives right to an insurer to stand in place of the insured after settlement is called ..... A) Subrogation. B) Indemnity. C) Insurable Interest. D) Contribution. Show Answer Correct Answer: A) Subrogation. 19. Life insurance is not based on the principle of indemnity. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 20. Under which of the following post a receipt is given by post office? A) UPC. B) Speed post. C) Parcel post. D) Registered post. Show Answer Correct Answer: D) Registered post. 21. State weather true or false:Ownership can be transferred in services A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 22. The functions of a commercial banks include A) Acceptance of deposits. B) Granting of loans. C) Locker facility. D) All the above. Show Answer Correct Answer: D) All the above. 23. (MSFC) full form A) Manipur State Finance Corporation. B) Mumbai State Finance Corporation. C) Maharashtra State Finance Corporation. D) None of the above. Show Answer Correct Answer: C) Maharashtra State Finance Corporation. 24. Records for a business are stored throughout it's offices. This is an example of: A) Centralised. B) Decentralised. C) Combination. D) None of the above. Show Answer Correct Answer: B) Decentralised. 25. This principle of insurance is one by which a policy-holder is compensated for the loss incurred. A) I. Insurable Interest. B) II. Utmost Good Faith. C) III. Indemnity. D) IV. Proximate Cause. Show Answer Correct Answer: A) I. Insurable Interest. ← PreviousNext →Related QuizzesClass 11 Business Studies Chapter 4 Business Services Quiz 1Class 11 Business Studies Chapter 4 Business Services Quiz 2Class 11 Business Studies Chapter 4 Business Services Quiz 3Class 11 Business Studies Chapter 4 Business Services Quiz 4Class 11 Business Studies Chapter 4 Business Services Quiz 5Class 11 Business Studies Chapter 4 Business Services Quiz 6Class 11 Business Studies Chapter 4 Business Services Quiz 7Class 11 Business Studies Chapter 4 Business Services Quiz 8Class 11 Business Studies Chapter 4 Business Services Quiz 9Class 11 Business Studies Chapter 4 Business Services Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books