This quiz works best with JavaScript enabled. Home > Class 11 > Class 11 Business Studies Chapter 4 Business Services – Quiz 14 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 11 Business Studies Chapter 4 Business Services Quiz 14 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. UPI stands for- A) Unique Payment Introduction. B) Union Payment Interface. C) Upper Payment Interface. D) Unified Payment Interface. Show Answer Correct Answer: D) Unified Payment Interface. 2. Proximate cause means: A) I. Natural causes. B) II. Human causes. C) III. Economic causes. D) IV. Losses which are caused by perils stated in the policy. Show Answer Correct Answer: D) IV. Losses which are caused by perils stated in the policy. 3. MR. DAKSH INSURED HIS CAR WITH RS. 1, 00, 000 ON MARCH 2005. ONE DAY HIS CAR MET WITH AN ACCIDENT AND THE INSURANCE COMPANY ESTIMATED THE TOTLAL LOSS WAS RS. 50, 000. WHAT AMOUNT MR. DAKSH WILL GET FROM INSURANCE COMPANY A) RS. 1, 00, 000. B) RS. 50, 000. C) RS.1, 50, 000. D) RS. 30, 000. Show Answer Correct Answer: B) RS. 50, 000. 4. Which of the following statement is false about departmental undertaking? A) All the employees are government employees. B) It is financed by the Government Budget. C) The employees are accountable to the concerned Minister. D) The employees have full autonomy in their working. Show Answer Correct Answer: D) The employees have full autonomy in their working. 5. What is the relationship between transportation and customer satisfaction? A) Transportation is only relevant for international shipping. B) Customer satisfaction is solely determined by product quality. C) Transportation is crucial for customer satisfaction as it affects delivery speed and reliability. D) Transportation has no impact on customer satisfaction. Show Answer Correct Answer: C) Transportation is crucial for customer satisfaction as it affects delivery speed and reliability. 6. Which is not a nature of a business A) Allied services. B) Intangibility. C) Inconsistency. D) Inseparability. Show Answer Correct Answer: A) Allied services. 7. When applying for insurance you must fill out a ..... A) Claim Form. B) Proposal Form. C) Application Form. D) None of the above. Show Answer Correct Answer: B) Proposal Form. 8. Which is not a service: A) Hair cutting. B) Transport. C) Book. D) Recreation. Show Answer Correct Answer: C) Book. 9. Principle of idemnity is not applicable on A) Marine Insurance. B) Fire Insurance. C) Life Insurance. D) Cattle Insurance. Show Answer Correct Answer: C) Life Insurance. 10. Which of the following is not included in 4P's A) Product. B) Price. C) People. D) Place. Show Answer Correct Answer: C) People. 11. To use an online bank account you will need access to ..... A) An ATM. B) The high street branch. C) A mobile phone. D) The Internet. Show Answer Correct Answer: D) The Internet. 12. Full form of RTGS A) Real tax gross settlement. B) Real time gross settlement. C) Render true and general services. D) Really timely and great services. Show Answer Correct Answer: B) Real time gross settlement. 13. What must all employees have according to legal requirements? A) Relevant DBS checks. B) Advanced technical skills. C) International work experience. D) Personal references. Show Answer Correct Answer: A) Relevant DBS checks. 14. This facility enables the customer to transfer money within the city A) Pay order. B) Bank overdraft. C) Bank draft. D) Cash credit. Show Answer Correct Answer: A) Pay order. 15. Banking is which type of service. A) Business. B) Social. C) Personal. D) None of the above. Show Answer Correct Answer: A) Business. 16. (CBI) full form A) Central bank of India. B) Conserve Bank of India. C) Commercial banks of india. D) None of the above. Show Answer Correct Answer: A) Central bank of India. 17. After paying the full compensation the insurer enters into the shoe of insured. This is related to A) Principle of indemnity. B) Principle of subrogation. C) Principle of contribution. D) Principle of good faith. Show Answer Correct Answer: B) Principle of subrogation. 18. ..... emphasises on full disclosure of material facts related to the subject matter by both insurer and insured. A) Principle of the Utmost faith. B) Principle of Subrogation. C) Principle of Proximate cause. D) NONE of the above. Show Answer Correct Answer: A) Principle of the Utmost faith. 19. Which practice is identified under water resources management? A) Using single-flush toilets to maximize water flow. B) Introducing systems to ensure water is not wasted, such as dual flush toilets and water-saving taps. C) Eliminating clean-up practices to save time. D) Focusing only on energy savings and ignoring water systems. Show Answer Correct Answer: B) Introducing systems to ensure water is not wasted, such as dual flush toilets and water-saving taps. 20. CWC stands for ..... A) Central water commision. B) Central warehousing commision. C) Central warehousing corportion. D) Central water corporation. Show Answer Correct Answer: C) Central warehousing corportion. 21. Which of the following is the subject matter of Marine Insurance? A) Hull. B) Wages. C) Ship Captain. D) Storm. Show Answer Correct Answer: A) Hull. 22. List some advantages of outsourcing business services. A) Limited market reach. B) Higher operational costs. C) Cost savings, Access to specialized skills, Increased efficiency, Focus on core business activities, Scalability. D) Increased employee turnover. Show Answer Correct Answer: C) Cost savings, Access to specialized skills, Increased efficiency, Focus on core business activities, Scalability. 23. What does M in M-Banking Facility being offered by banks to their customers, stand for? A) Money. B) Message. C) Marginal. D) Mobile Phone. Show Answer Correct Answer: D) Mobile Phone. 24. Bisnis yang memberikan manfaat waktu terhadap keberadaan suatu barang, seperti peti kemas, kotak pos dan lainnya termasuk jenis bisnis A) Time utility. B) Form utility. C) Place utility. D) Possession utility. Show Answer Correct Answer: A) Time utility. 25. What is the primary function of the bank? A) Issue of credit letter. B) Keeping valuables. C) Accepting deposits. D) Giving loan for education. Show Answer Correct Answer: C) Accepting deposits. ← PreviousNext →Related QuizzesClass 11 Business Studies Chapter 4 Business Services Quiz 1Class 11 Business Studies Chapter 4 Business Services Quiz 2Class 11 Business Studies Chapter 4 Business Services Quiz 3Class 11 Business Studies Chapter 4 Business Services Quiz 4Class 11 Business Studies Chapter 4 Business Services Quiz 5Class 11 Business Studies Chapter 4 Business Services Quiz 6Class 11 Business Studies Chapter 4 Business Services Quiz 7Class 11 Business Studies Chapter 4 Business Services Quiz 8Class 11 Business Studies Chapter 4 Business Services Quiz 9Class 11 Business Studies Chapter 4 Business Services Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books