This quiz works best with JavaScript enabled. Home > Class 11 > Class 11 Business Studies Chapter 4 Business Services – Quiz 18 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 11 Business Studies Chapter 4 Business Services Quiz 18 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which of the following does FWO stand for? A) Fair Work Office. B) Fair Work Ombudsman. C) Fair workplace office. D) Fair Work organisation. Show Answer Correct Answer: B) Fair Work Ombudsman. 2. Principles of insurance means that the parties to an insurance contract must be truthful in the declaration they make. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 3. How many digits are there in PIN (Number): A) 4. B) 6. C) 5. D) 7. Show Answer Correct Answer: B) 6. 4. Identify the funcion of warehousing to which the packing and labelling belongs A) Consolidation. B) Stock Piling. C) Value Added Services. D) Break the bulk. Show Answer Correct Answer: C) Value Added Services. 5. What does e-banking primarily involve? A) Banking through electronic media. B) Manual cheque processing. C) Only cash transactions. D) Physical bank visits. Show Answer Correct Answer: A) Banking through electronic media. 6. Best mean for making online payment A) Digital cash. B) Credit or debit card. C) Cash on delivery. D) Net banking transfer. Show Answer Correct Answer: B) Credit or debit card. 7. Reserve Bank is considered as a ..... of India. A) STATE. B) CENTRAL. C) All the above. D) None of the above. Show Answer Correct Answer: B) CENTRAL. 8. Which is not a method of classifying files? A) Geographical. B) By Subject. C) Chronological. D) Preference. Show Answer Correct Answer: D) Preference. 9. This principles states that it is the duty of the insured to take reasonable steps to minimise the loss or damage to the insured property. Name the principle. A) Mitigation. B) Contribution. C) Indemnity. D) Insurable Interest. Show Answer Correct Answer: A) Mitigation. 10. What is the main purpose of office management as described in the text? A) To create a competitive market. B) To provide information and communication services. C) To reduce the number of employees. D) To increase the complexity of tasks. Show Answer Correct Answer: B) To provide information and communication services. 11. Raj gets the information about the rate of interest on fixed deposit by a telephonic conversation with an officer of a bank. Name this type of banking. A) Internet banking. B) E-banking. C) Tele-banking. D) None of these. Show Answer Correct Answer: C) Tele-banking. 12. ..... is a technique which distributes the risk of one person among many. A) Transport. B) Insurance. C) Warehousing. D) Banking. Show Answer Correct Answer: B) Insurance. 13. What type of job positions cannot be found in the Business Services sector? A) Accountant. B) Purchasing Specialist. C) Warehouse Operator. D) Data Analyst. Show Answer Correct Answer: C) Warehouse Operator. 14. Which of the following is a core characteristic of business? A) Primarily focused on non-profit activities. B) Aims to reduce human demands and needs. C) Involved with the goal of obtaining profit. D) Exclusively deals with physical products. Show Answer Correct Answer: C) Involved with the goal of obtaining profit. 15. Written contract between the insured and the insurer is known as ..... A) Policy. B) Premiun. C) Insurer. D) Insured. Show Answer Correct Answer: A) Policy. 16. 4) ..... policy covers all types of risks of a vessel while it is anchored at the port for a particular period of time. A) Port risk. B) Voyage. C) Floating. D) None of the above. Show Answer Correct Answer: A) Port risk. 17. Which first responders are listed as taking responsibility for controlling an immediate incident? A) Safework NSW inspectors. B) Fire and Rescue NSW, NSW Police and NSW Ambulance Services. C) Local councillors. D) Commonwealth Department of Finance. Show Answer Correct Answer: B) Fire and Rescue NSW, NSW Police and NSW Ambulance Services. 18. Teachers' who are delivering a VET course must hold a qualification at least to the level of being delivered AND A) 6 months work experience. B) A teacher degree. C) A current Certificate IV in Training and Assessment. D) A trade certificate. Show Answer Correct Answer: C) A current Certificate IV in Training and Assessment. 19. It is the right of an insurer who has paid claim under insurance, to call upon other liable insurers to make payment for the loss. Which of the following principle is relevant to the above statement? A) Principle of subrogation. B) Principle of utmost good faith. C) Principle of contribution. D) Principle of Indemnity. Show Answer Correct Answer: C) Principle of contribution. 20. Insurance is a ..... A) Compensation. B) Contract. C) Payment. D) Specified event. Show Answer Correct Answer: B) Contract. 21. Which business service helps in storing goods safely until they are sold? A) Banking. B) Insurance. C) Warehousing. D) Transportation. Show Answer Correct Answer: C) Warehousing. 22. What is a key characteristic that distinguishes services from goods? A) Services are intangible. B) Services involve ownership transfer. C) Services can be stored. D) Services are tangible. Show Answer Correct Answer: A) Services are intangible. 23. What is a common feature of customer service in sports businesses? A) Free gym memberships. B) Reception desk welcomes. C) Online booking systems. D) Discounted merchandise. Show Answer Correct Answer: B) Reception desk welcomes. 24. Teknologi manakah yang membantu dalam mengotomatisasi tugas-tugas berulang? A) Otomatisasi Proses Robotik (RPA). B) Komputasi Awan. C) Analisis Data. D) Kecerdasan Buatan (AI). Show Answer Correct Answer: A) Otomatisasi Proses Robotik (RPA). 25. Mr. Narayan desires to have two benefits from his bank account first, to earn higher interest on balance and 2nd to face minimum risk of dishonoring a cheque. Which type of account should be opened by him in Punjab National Bank? A) Saving account. B) Current account. C) Multiple options account. D) Fixed deposit account. Show Answer Correct Answer: C) Multiple options account. ← PreviousNext →Related QuizzesClass 11 Business Studies Chapter 4 Business Services Quiz 1Class 11 Business Studies Chapter 4 Business Services Quiz 2Class 11 Business Studies Chapter 4 Business Services Quiz 3Class 11 Business Studies Chapter 4 Business Services Quiz 4Class 11 Business Studies Chapter 4 Business Services Quiz 5Class 11 Business Studies Chapter 4 Business Services Quiz 6Class 11 Business Studies Chapter 4 Business Services Quiz 7Class 11 Business Studies Chapter 4 Business Services Quiz 8Class 11 Business Studies Chapter 4 Business Services Quiz 9Class 11 Business Studies Chapter 4 Business Services Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books