This quiz works best with JavaScript enabled. Home > Class 12 > Class 12 Business Studies Chapter 12 Consumer Protection – Quiz 11 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 12 Business Studies Chapter 12 Consumer Protection Quiz 11 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Consider the statements about Sarojini Naidu & choose the correct ones:1. She was the 1$^{st}$ woman governor of Independent India2. She was the 1$^{st}$ woman president of Indian National Congress A) 1 only. B) 2 only. C) Both 1 & 2. D) Neither 1 nor 2. Show Answer Correct Answer: A) 1 only. 2. To avail the benefits of Consumer Protection Act, the consumer: A) Must insist on cash memo. B) No necessity for cash memo. C) Need a certificate of consumer. D) None of the above. Show Answer Correct Answer: A) Must insist on cash memo. 3. How is the Financial Ombudsman Service (FOS) funded? A) By government grants. B) By donations from customers. C) By fees charged to institutions with additional fees taken when a claim is made against an institution. D) By advertising revenue. Show Answer Correct Answer: C) By fees charged to institutions with additional fees taken when a claim is made against an institution. 4. Which of these is NOT covered by consumer law? A) Selling goods and services that are not as descibed. B) Selling goods and services at a high price. C) Selling products that don't work properly. D) Selling information about consumers to other businesses without their permission. Show Answer Correct Answer: B) Selling goods and services at a high price. 5. You should check credit, debit, bank, store accounts this often A) Daily. B) Monthly. C) Weekly. D) Annually. Show Answer Correct Answer: B) Monthly. 6. The name for a renter is: A) Landlord. B) Rentee. C) Tenant. D) Lease. Show Answer Correct Answer: C) Tenant. 7. Which of the following is an organisation appointed by the government to represent the interests of the consumer in disputes with financial service providers.? A) Financial Conduct Authority. B) Financial Services Compensation Scheme. C) Financial Ombudsman Service. D) Consumer Credit Act. Show Answer Correct Answer: C) Financial Ombudsman Service. 8. What was one of the criticisms of the Dodd-Frank Act that led to changes in 2018? A) It provided too many benefits to large banks. B) It unnecessarily burdened small banks and financial institutions. C) It did not regulate mortgage companies enough. D) It was too lenient on consumer protection. Show Answer Correct Answer: B) It unnecessarily burdened small banks and financial institutions. 9. Select the data protection softwares. A) Encryptions. B) Spyware. C) Keylogging. D) Ransomware. Show Answer Correct Answer: A) Encryptions. 10. What prohibits the use of race, color, and religion? A) COAE. B) ECOA. C) APR. D) None of above. Show Answer Correct Answer: B) ECOA. 11. Person who tries to break into your computer remotely to steal personal information, such as social security numbers. A) Hacker. B) Spyware. C) Shoulder Surfing. D) Spam. Show Answer Correct Answer: A) Hacker. 12. The entity that owes money A) Creditor. B) Debtor. C) Asset. D) Liability. Show Answer Correct Answer: B) Debtor. 13. What is a Data Breach? A) A warning sign that something may be fraudulent. B) Fraudulent phone calls requesting money. C) Unauthorized access to confidential information. D) A notice that warns creditors of potential identity theft. Show Answer Correct Answer: C) Unauthorized access to confidential information. 14. There is a time lag between production and consumption of tangible goods. Which of the following describes such a characteristic? A) Storability. B) Tangibility. C) Homogeneity. D) Separability. Show Answer Correct Answer: D) Separability. 15. Inspections of scales, gas pumps happens in order to ensure that a pound on one scale is equal to another scale and that a gallon is a gallon. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 16. A legal interest in the protection of property from injury, loss, or destruction A) Insurable Investing. B) Coverage. C) Insurable Interest. D) Nationwide. Show Answer Correct Answer: C) Insurable Interest. 17. A person who purchases good or services A) Teacher. B) Consumer. C) Doctor. D) Electrician. Show Answer Correct Answer: B) Consumer. 18. E COMMERCE will have to acknowledge the receipt of any consumer complaint within 48 hours A) 24 HOURS. B) 28 HOUR. C) 48 hours. D) 1 MONTH. Show Answer Correct Answer: C) 48 hours. 19. Consumer protection is a responsibility to be undertaken in the general interest of society. A) False. B) True. C) All the above. D) None of the above. Show Answer Correct Answer: B) True. 20. For ownership to transfer, a good must be existing and identified. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 21. What is the purpose of consumer organizations in India? A) To exploit consumers. B) To spread consumer ignorance. C) To educate consumers regarding their rights. D) To increase unfair trade practices. Show Answer Correct Answer: C) To educate consumers regarding their rights. 22. Shreya noticed a series of misleading advertisements for a new health supplement that claimed to cure various ailments. What powers does the CCPA have regarding these misleading advertisements? A) To issue enforceable orders against misleading advertisements. B) To conduct public awareness campaigns. C) To recommend changes to advertisements. D) To issue fines only. Show Answer Correct Answer: A) To issue enforceable orders against misleading advertisements. 23. What is the maximum time frame for a consumer to return a defective product for a refund? A) 1 year from the date of purchase. B) 90 days from the date of purchase. C) 60 days from the date of purchase. D) 30 days from the date of purchase. Show Answer Correct Answer: B) 90 days from the date of purchase. 24. Where can the aggrieved party appeal further if he is not satisfied with the order of the District Forum? A) National Commission. B) State Commission. C) Supreme Court. D) High Court. Show Answer Correct Answer: B) State Commission. 25. Manufacturers and sellers are responsible for the products that they market. This is called ..... A) Cease & Desist. B) Strict Liability. C) Product Liability. D) Bait & Switch. Show Answer Correct Answer: C) Product Liability. ← PreviousNext →Related QuizzesClass 12 Business Studies Chapter 12 Consumer Protection Quiz 1Class 12 Business Studies Chapter 12 Consumer Protection Quiz 2Class 12 Business Studies Chapter 12 Consumer Protection Quiz 3Class 12 Business Studies Chapter 12 Consumer Protection Quiz 4Class 12 Business Studies Chapter 12 Consumer Protection Quiz 5Class 12 Business Studies Chapter 12 Consumer Protection Quiz 6Class 12 Business Studies Chapter 12 Consumer Protection Quiz 7Class 12 Business Studies Chapter 12 Consumer Protection Quiz 8Class 12 Business Studies Chapter 12 Consumer Protection Quiz 9Class 12 Business Studies Chapter 12 Consumer Protection Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books