This quiz works best with JavaScript enabled. Home > Class 12 > Class 12 Business Studies Chapter 12 Consumer Protection – Quiz 3 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 12 Business Studies Chapter 12 Consumer Protection Quiz 3 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. A seller allows a 30-day free trial and the consumer can choose if they want to keep the good(s). This would be an example of A) Sale on approval. B) Sale or return. C) COD. D) Sale on credit. Show Answer Correct Answer: A) Sale on approval. 2. What are the legal remedies available to consumers in case of rights violations? A) Sending a complaint to the local newspaper. B) Filing a lawsuit, seeking compensation, or requesting a refund. C) Writing a letter to the president. D) Singing a petition. Show Answer Correct Answer: B) Filing a lawsuit, seeking compensation, or requesting a refund. 3. Which government agency is responsible for enforcing consumer protection laws in India? A) Consumer Protection Act, 1986. B) Ministry of Defense. C) Department of Agriculture. D) National Aeronautics and Space Administration. Show Answer Correct Answer: A) Consumer Protection Act, 1986. 4. Which department does the CMA work closely with? A) Department for Education. B) Department for Business, Innovation and Skills. C) Department of Health. D) Department of Transport. Show Answer Correct Answer: B) Department for Business, Innovation and Skills. 5. Unwritten guarantee that a product is of sufficient quality to fulfill the purpose for which it was designed A) Limited warranty. B) Full warranty. C) Implied warranty. D) Conditional warranty. Show Answer Correct Answer: C) Implied warranty. 6. (VOICE), Delhi stands for A) Vellore Organization in Interest of Consumer Education. B) Voluntary Organization in Interest of Consumer Effect. C) Voluntary Organization in Interest of Consumer Education. D) Voluntary Organization in Interest of Consumer Efiiciency. Show Answer Correct Answer: C) Voluntary Organization in Interest of Consumer Education. 7. A person aggrieved by the decision of the Central Authority can make appeal to National Commission within how many days of receipt of the order? A) 30 days. B) 21 days. C) 15 days. D) 20 days. Show Answer Correct Answer: A) 30 days. 8. Maximum period of settlement of consumer dispute is- A) 3 months. B) 5 months. C) 6 months. D) 1 year. Show Answer Correct Answer: A) 3 months. 9. A company plans to release a new electronic toy nationally. Which federal commission must its safety standards comply with before sale? A) National Highway Traffic Safety Administration rules. B) Food and Drug Administration guidelines. C) Consumer Product Safety Commission standards. D) Federal Trade Commission oversight rules. Show Answer Correct Answer: C) Consumer Product Safety Commission standards. 10. What is a duty of businesses regarding advertising? A) Offer free samples. B) Create flashy ads. C) Use celebrity endorsements. D) Avoid false advertising. Show Answer Correct Answer: D) Avoid false advertising. 11. Which of the following is NOT a recognized consumer right under the 2019 Act? A) Right to be informed. B) Right to choose. C) Right to trade. D) Right to seek redressal. Show Answer Correct Answer: C) Right to trade. 12. Fill in the blank:Citizens ..... board. A) Association. B) Shopping. C) Information. D) Communication. Show Answer Correct Answer: C) Information. 13. What is the composition of District Forum? A) President, Vice President and a member. B) Three members with no President. C) President, two members including a women member. D) President, two other member. Show Answer Correct Answer: C) President, two members including a women member. 14. If the serving size of a box of oreos is 2 cookies and the calorie count is 109 calories and you eat 6 cookies. How many calories did you consume? A) 109. B) 218. C) 654. D) 327. Show Answer Correct Answer: D) 327. 15. CCPC will have a ..... tenur A) 5. B) 2. C) 6. D) 3. Show Answer Correct Answer: D) 3. 16. What is the purpose of the Consumer Protection Act? A) To protect consumers against defective goods and unsatisfactory services. B) To promote unfair trade trade practices. C) To restrict the formation of consumer protection councils. D) To provide free goods and services to consumers. Show Answer Correct Answer: A) To protect consumers against defective goods and unsatisfactory services. 17. What does FOB stand for? A) Fixed on Barter. B) Food on Board. C) Free on Barter. D) Free on Board. Show Answer Correct Answer: D) Free on Board. 18. Raj is not satisfied with the judgement of State Commission and he wants to file an appeal in National Commission 40 days after judgement given by state commission. Can He? A) Yes. B) No. C) All the above. D) None of the above. Show Answer Correct Answer: B) No. 19. What type of damages can a consumer seek in a product liability action? A) Compensatory damages. B) Punitive damages. C) Both compensatory and punitive damages. D) No damages can be sought. Show Answer Correct Answer: C) Both compensatory and punitive damages. 20. Which of the following is an organisation in the UK that will repay money to a consumer of financial services if the service provider is unable to? A) Financial Conduct Authority. B) Financial Services Compensation Scheme. C) Financial Ombudsman Service. D) Consumer Credit Act. Show Answer Correct Answer: C) Financial Ombudsman Service. 21. Examples of consumer credit include:credit cards, hire purchase, and ..... A) Leasing. B) Savings account. C) Mortgage. D) Insurance. Show Answer Correct Answer: A) Leasing. 22. True or False. The Consumer Credit Act sets out what creditors must do when they lend money and when they collect it? A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 23. How does the Act address the issue of e-commerce and consumer protection? A) The Act promotes unlimited data sharing without consent. B) The Act addresses e-commerce and consumer protection by enforcing transparency, data protection, and fair advertising practices. C) The Act prohibits all forms of online advertising. D) The Act eliminates consumer rights in e-commerce transactions. Show Answer Correct Answer: B) The Act addresses e-commerce and consumer protection by enforcing transparency, data protection, and fair advertising practices. 24. FOS stands for which of the following ..... A) Financial Ombudsman Service. B) Financial Ombudsman System. C) Finance Ombudsman System. D) Finance Official Service. Show Answer Correct Answer: A) Financial Ombudsman Service. 25. Apa salah satu modus operandi pinjaman online ilegal (Pinjol Ilegal) yang disebutkan? A) Pendaftaran resmi dengan OJK. B) Syarat dan ketentuan yang jelas dan transparan. C) Proses verifikasi ketat untuk peminjam. D) Menawarkan pinjaman melalui komunikasi pribadi seperti SMS atau Whatsapp. Show Answer Correct Answer: D) Menawarkan pinjaman melalui komunikasi pribadi seperti SMS atau Whatsapp. ← PreviousNext →Related QuizzesClass 12 Business Studies Chapter 12 Consumer Protection Quiz 1Class 12 Business Studies Chapter 12 Consumer Protection Quiz 2Class 12 Business Studies Chapter 12 Consumer Protection Quiz 4Class 12 Business Studies Chapter 12 Consumer Protection Quiz 5Class 12 Business Studies Chapter 12 Consumer Protection Quiz 6Class 12 Business Studies Chapter 12 Consumer Protection Quiz 7Class 12 Business Studies Chapter 12 Consumer Protection Quiz 8Class 12 Business Studies Chapter 12 Consumer Protection Quiz 9Class 12 Business Studies Chapter 12 Consumer Protection Quiz 10Class 12 Business Studies Chapter 12 Consumer Protection Quiz 11 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books