This quiz works best with JavaScript enabled. Home > Class 12 > Class 12 Business Studies Chapter 12 Consumer Protection – Quiz 55 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 12 Business Studies Chapter 12 Consumer Protection Quiz 55 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What is a 'defect' in a product according to the Consumer Protection Act 1987? A) A safety issue that is not what persons generally are entitled to expect. B) A minor flaw in the product's appearance. C) A marketing error. D) A pricing mistake. Show Answer Correct Answer: A) A safety issue that is not what persons generally are entitled to expect. 2. What is the responsibility of consumers according to the Consumer Protection Act? A) To ignore quality marks. B) To not insist on cash memos. C) To not file complaints for any loss. D) To be quality-conscious while purchasing goods/services. Show Answer Correct Answer: B) To not insist on cash memos. 3. Match the type of fraud:Kyler learned her identity had been used during an arrest, but she hadn't been arrested. A) Tax. B) Investment. C) Identity Theft. D) Communications. E) Credit. Show Answer Correct Answer: C) Identity Theft. 4. (iv) An appeal against the order of State Commissions can be filed before the ..... A) Supreme Court,. B) High Court,. C) National Commission. D) None of the above. Show Answer Correct Answer: C) National Commission. 5. What is the limit of amount of goods, services and compensation, upto which the cases can be filed in District Forum? A) 20 lakh. B) 1 crore. C) 50 lakh. D) 5 lakh. Show Answer Correct Answer: B) 1 crore. 6. Why is it important to secure sensitive financial data online? A) To prevent theft of personal information and financial loss. B) To reduce the risk of credit card fees. C) To avoid receiving unwanted advertisements. D) To increase the balance in savings accounts. Show Answer Correct Answer: A) To prevent theft of personal information and financial loss. 7. Which authority under the Consumer Protection Act, 2019 does not have authority to entertain a complaint relating to violation of consumer rights or unfair trade practices or false or misleading advertisements? A) Central Authority. B) Central Council. C) District Collector. D) Commissioner of regional office. Show Answer Correct Answer: B) Central Council. 8. How does the FTC aim to protect consumers? A) By promoting investment opportunities. B) By enforcing Federal consumer financial law. C) By preventing anticompetitive and deceptive practices. D) By regulating securities markets. Show Answer Correct Answer: C) By preventing anticompetitive and deceptive practices. 9. According to the Competition and Consumer Act 2010, what happens if you receive unordered goods? A) You must pay for them immediately. B) You must use the goods within one month. C) If you write a letter, the goods become your property after three months. D) If you write a letter, the goods become your property after one month. Show Answer Correct Answer: D) If you write a letter, the goods become your property after one month. 10. Consumer can ask anything regarding date of manufacture, price, quantity etc. is an example of A) Right to choose. B) Right to safety. C) Right to be informed. D) Right to be heard. Show Answer Correct Answer: C) Right to be informed. 11. Implied guarantee of 'fitness for a particular purpose' applies when the consumer makes the purpose known to the supplier. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 12. "The consumers will be able to buy quality goods with reasonable prices." What objective of consumer protection is this? A) Safe consumption. B) Fair consumption. C) Quality consumption. D) Saving on consumption. Show Answer Correct Answer: D) Saving on consumption. 13. If a check says "void" on it, what should you do? A) Ask the person to show their ID. B) Do not take the check. C) Deposit the check with an hold time. D) Cash the check. Show Answer Correct Answer: B) Do not take the check. 14. The Consumer Protection Act 1999 does not affect liability under: A) Consumer Claims Tribunal. B) Contracts Act 1950. C) Electronic Transactions Act 2007. D) Consumer Rights Act. Show Answer Correct Answer: B) Contracts Act 1950. 15. This act set rules and regulations to achieve safety in the workplace A) Age Discrimination in Employment Act. B) Immigration Reform and Control Act. C) Environmental Policy Act. D) Occupational Safety and Health Act. Show Answer Correct Answer: D) Occupational Safety and Health Act. 16. Overall, Male & Female Literacy Rate in India (%) of 2011 Census respectively (in the same order) A) 82, 74 & 65. B) 65, 75 & 54. C) 74, 82 & 65. D) 75, 74 & 65. Show Answer Correct Answer: C) 74, 82 & 65. 17. Which term refers to when someone uses another person's personal information for financial gain? A) Phishing. B) Identity Theft. C) Fraud Alert. D) Red Flag. Show Answer Correct Answer: B) Identity Theft. 18. Traditional Business process are ..... A) Concurrent. B) Sequential. C) Aurthodox. D) Non of these. Show Answer Correct Answer: B) Sequential. 19. The main objective of the consumer organization is to protect the interest of the ..... A) Consumer. B) Trader. C) Producer. D) Merchant. Show Answer Correct Answer: A) Consumer. 20. How does misleading advertising affect consumers? A) It offers products at reduced prices. B) It provides accurate information about products. C) It creates a false impression of the product's nature or quality. D) It guarantees product availability at all times. Show Answer Correct Answer: C) It creates a false impression of the product's nature or quality. 21. How long by law does the consumer have to return faulty goods for a full refund? A) 14 days. B) 30 days. C) 6 months. D) 6 years. Show Answer Correct Answer: B) 30 days. 22. What is one of the objectives of the Consumer Protection Act, 2019? A) To assist in protecting consumers. B) To limit consumer rights. C) To encourage unethical business practices. D) To increase product defects. Show Answer Correct Answer: A) To assist in protecting consumers. 23. What is the maximum time frame for a consumer to report a defective service? A) 1 year from the date of service. B) 3 years from the date of service. C) 6 months from the date of service. D) 2 years from the date of service. Show Answer Correct Answer: A) 1 year from the date of service. 24. Property can be classified as either real or personal. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 25. The chairman of the district forum is ..... A) District judge. B) High court judge. C) Supreme court judge. D) None of the above. Show Answer Correct Answer: A) District judge. ← PreviousNext →Related QuizzesClass 12 Business Studies Chapter 12 Consumer Protection Quiz 1Class 12 Business Studies Chapter 12 Consumer Protection Quiz 2Class 12 Business Studies Chapter 12 Consumer Protection Quiz 3Class 12 Business Studies Chapter 12 Consumer Protection Quiz 4Class 12 Business Studies Chapter 12 Consumer Protection Quiz 5Class 12 Business Studies Chapter 12 Consumer Protection Quiz 6Class 12 Business Studies Chapter 12 Consumer Protection Quiz 7Class 12 Business Studies Chapter 12 Consumer Protection Quiz 8Class 12 Business Studies Chapter 12 Consumer Protection Quiz 9Class 12 Business Studies Chapter 12 Consumer Protection Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books