This quiz works best with JavaScript enabled. Home > Cbse > Class 11 > Commerce > Business Studies > Class 11 Business Studies Chapter 4 Business Services – Quiz 2 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 11 Business Studies Chapter 4 Business Services Quiz 2 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. American express bank is a ..... bank A) Public bank. B) Private bank. C) Foreign bank. D) None of the above. Show Answer Correct Answer: C) Foreign bank. 2. How many employees does Kyndryl have globally? A) 70, 000. B) 80, 000. C) 60, 000. D) 50, 000. Show Answer Correct Answer: B) 80, 000. 3. In case of life insurance, insurable interest must exist at the time of A) Taking the policy. B) Death. C) A and b both. D) Neither a nor b. Show Answer Correct Answer: A) Taking the policy. 4. In the section on complying with environmental regulations, what does legal compliance mean? A) Following internal company traditions regardless of law. B) Behaving according to the law, including Acts passed by governments and enforceable by courts. C) Making voluntary commitments that are not enforceable. D) Relying solely on international norms without local enforcement. Show Answer Correct Answer: B) Behaving according to the law, including Acts passed by governments and enforceable by courts. 5. If a person takes fire insurance policy from 3 insurers, during loss due to fire he will get A) Loss amount compensation from all three separately. B) Loss amount, which will be contributed by all three. C) Policy amount from all insurance. D) None of above. Show Answer Correct Answer: B) Loss amount, which will be contributed by all three. 6. WHICH PRINCIPLE OF INSURANCE STATES THAT THE INSURED MUST TAKE REASONABLE STEPS TO MINIMISE THE LOSS OR DAMAGE TO THE INSURED PROPERTY? A) INDEMNITY. B) CONTRIBUTION. C) MITIGATION. D) PROXIMATE CASUE. Show Answer Correct Answer: C) MITIGATION. 7. Which of the following service of Bank permits withdrawal of money more than the balance in the account? A) Bank draft. B) Fixed deposit. C) Banker's cheque. D) Overdraft. Show Answer Correct Answer: D) Overdraft. 8. Jenis utilitas manakah yang melibatkan perubahan bentuk produk? A) Utilitas bentuk. B) Utilitas waktu. C) Utilitas tempat. D) Utilitas kepemilikan. Show Answer Correct Answer: A) Utilitas bentuk. 9. Which business service is essential for making online payments and transactions? A) Warehousing. B) Banking. C) Insurance. D) Telecommunication. Show Answer Correct Answer: B) Banking. 10. Apa tujuan dari sistem pengarsipan di kantor? A) Untuk menyimpan hanya catatan keuangan. B) Untuk menghilangkan kebutuhan akan penyimpanan digital. C) Tujuan dari sistem pengarsipan di kantor adalah untuk mengorganisir dan mengelola dokumen agar mudah diakses dan diambil. D) Untuk membuat cadangan semua dokumen. Show Answer Correct Answer: C) Tujuan dari sistem pengarsipan di kantor adalah untuk mengorganisir dan mengelola dokumen agar mudah diakses dan diambil. 11. A PERSON GETS HIS STOCK WORTH RS. 60, 000 INSURED FOR RS. 80, 000. A FIRE OCCURS AND THE WHOLE STOCK GETS DAMAGED. THE INSURANCE COMPANY ADMITS A CLAIM OF RS. 60, 000 ONLY AND NOT RS. 80, 000. IDENTIFY THE PRINCIPLE OF INSURANCE BEING APPLIED. A) PRINCIPLE OF INDEMNITY. B) PRINCIPLE OF INSURABLE INTEREST. C) PRINCIPLE OF CONTRIBUTION. D) PRINCIPLE OF SUBROGATION. Show Answer Correct Answer: C) PRINCIPLE OF CONTRIBUTION. 12. Assurance is associated with- A) Life Insurance. B) Hull Insurance. C) Motor Insurance. D) Fire Insurance. Show Answer Correct Answer: A) Life Insurance. 13. Which service from the below mentioned provides protection from risk? A) Banking. B) Transportation. C) Insurance. D) Postal and Telecom. Show Answer Correct Answer: C) Insurance. 14. Mohan mortgages his factory to Sham and gets a loan from him. Sham gets it insured for fire. Which principle of insurance is applicable here? A) Principle of Insurable Interest. B) Principle of Utmost Good Faith. C) Principle of Indemnity. D) None of these. Show Answer Correct Answer: A) Principle of Insurable Interest. 15. Principle of indemnity is not applicable on A) Marine insurance. B) Fire insurance. C) Life insurance. D) None of the above. Show Answer Correct Answer: C) Life insurance. 16. If an incident poses an immediate threat, such as a large chemical spill, what action is required? A) Wait for the next team meeting. B) Email the EPA news team. C) Phone emergency services on 000. D) Complete a weekly checklist. Show Answer Correct Answer: C) Phone emergency services on 000. 17. Jenis bisnis manakah yang melibatkan ekstraksi sumber daya alam? A) Bisnis ekstraktif. B) Bisnis pertanian. C) Bisnis industri. D) Bisnis jasa. Show Answer Correct Answer: A) Bisnis ekstraktif. 18. Jenis bisnis manakah yang fokus pada penghasilan keuntungan? A) For-profit. B) Layanan masyarakat. C) Jasa. D) Non-profit. Show Answer Correct Answer: A) For-profit. 19. "It is the type of deposit account in which the deposit in excess of a particular limit automatically gets converted into fixed deposit." This deposit is related to ..... A) Recurring deposit account. B) Savings account. C) Multi option deposit account. D) Fixed deposit account. Show Answer Correct Answer: C) Multi option deposit account. 20. Which of the following is the meaning of premium? A) A payment for the best version of an Insurance policy. B) A one-time or periodical payment for Insurance. C) A one-time payment for Insurance. D) A periodical payment for insurance. Show Answer Correct Answer: B) A one-time or periodical payment for Insurance. 21. Which action aligns with the guidance to start with organizational policy and procedures when identifying workplace sustainability procedures? A) Ignore existing procedures and create new ones from scratch. B) Check whether established sustainability procedures already exist and build on or improve them. C) Wait for new legislation before taking any action. D) Focus only on international standards and avoid local ones. Show Answer Correct Answer: B) Check whether established sustainability procedures already exist and build on or improve them. 22. It is a type of saving bank account in which excess of a particular limit gets automatically transferred to fixed deposit account. A) Current deposits account. B) Recurring deposits. C) Multiple option deposit account. D) None of these. Show Answer Correct Answer: C) Multiple option deposit account. 23. ..... includes both public and private sector banks A) Commercial bank. B) Specialized banks. C) Central bank. D) Cooperative banks. Show Answer Correct Answer: A) Commercial bank. 24. Commercial Bank accept ..... from public A) LOAN. B) DEPOSIT. C) All the above. D) None of the above. Show Answer Correct Answer: B) DEPOSIT. 25. Kotak Mahindra bank is an example of: A) Private Sector bank. B) Specialized bank. C) Cooperative bank. D) Public Sector Bank. Show Answer Correct Answer: A) Private Sector bank. 26. Which if these creates time utility? A) Marketing. B) Communication. C) Warehouse. D) Transport. Show Answer Correct Answer: C) Warehouse. 27. Which of the following is a type of commercial bank? A) Central bank. B) Cooperative bank. C) Specialized bank. D) All of the above. Show Answer Correct Answer: D) All of the above. 28. What is the insured person known as in the case of life insurance contracts? A) Buyer. B) Insurer. C) Customer. D) Assured. Show Answer Correct Answer: D) Assured. 29. Which one is a type of business service A) Marketing services. B) Eating services. C) Shopping services. D) Cooking services. Show Answer Correct Answer: A) Marketing services. 30. In which type of insurance, loss is not measurable. A) Fire Insurance. B) Marine Insurance. C) Burglary Insurance. D) Life Insurance. Show Answer Correct Answer: D) Life Insurance. 31. What is the nature of services? A) Tangible. B) Homogeneous. C) Intangible. D) Hetrogeneous. Show Answer Correct Answer: C) Intangible. 32. How might a workplace help employees learn sustainability procedures? A) Through training that teaches how to do the job while being friendly to the environment and people. B) By removing all written policies. C) By relying on informal gossip. D) By assigning procedures only to senior staff. Show Answer Correct Answer: A) Through training that teaches how to do the job while being friendly to the environment and people. 33. Apa karakteristik dari sebuah kemitraan? A) Tanggung jawab terbatas. B) Pemilik tunggal. C) Non-profit. D) Pemilik ganda. Show Answer Correct Answer: D) Pemilik ganda. 34. WHICH OF THE FOLLOWING IS NOT THE FUNCTION OF COMMERCIAL BANK? A) ACCEPTING DEPOSITS. B) CUSTODIAN OF FOREIGN EXCHANGE. C) REMITTANCE OF FUNDS. D) ADVANCING LOANS. Show Answer Correct Answer: B) CUSTODIAN OF FOREIGN EXCHANGE. 35. Which principle of insurance is highlighted in the following statement:Insurer is not liable for any uninsured causes or perils A) Utmost good faith. B) Insurable interest. C) Proximate cause. D) Indemnity. Show Answer Correct Answer: C) Proximate cause. 36. Handling of securities is known as ..... A) Financial Management. B) Portfolio Management. C) Forex Management. D) Investment Management. Show Answer Correct Answer: B) Portfolio Management. 37. Full form of PIN which we use in Various transaction from bank A) Private identification no. B) Public identification no. C) Pure identification no. D) Personal identification no. Show Answer Correct Answer: D) Personal identification no. 38. Apa yang dimaksud dengan istilah 'telecommuting'? A) Liburan sambil bekerja. B) Telecommuting adalah bekerja dari jarak jauh, biasanya dari rumah, menggunakan teknologi. C) Bekerja di kantor tanpa teknologi. D) Bepergian untuk rapat bisnis. Show Answer Correct Answer: B) Telecommuting adalah bekerja dari jarak jauh, biasanya dari rumah, menggunakan teknologi. 39. Which statement best explains 'sustainability procedures' as used in the text? A) Unwritten customs that vary daily. B) Guidelines or rules workplaces follow to operate in ways good for the environment, employee health, and long-term business success. C) Only marketing policies for eco-labels. D) Personal habits chosen by individual workers. Show Answer Correct Answer: B) Guidelines or rules workplaces follow to operate in ways good for the environment, employee health, and long-term business success. 40. Break Bulk is a funtion of A) Warehousing. B) Insurance. C) Banking. D) Transportation. Show Answer Correct Answer: A) Warehousing. 41. Crop Insurance is a part of which type of insurance? A) Fire Insurance. B) Life Insurance. C) Other Insurance. D) Marine Insurance. Show Answer Correct Answer: C) Other Insurance. 42. "Door to door service" is provided by which kind of transport? A) Rail Transport. B) Road Transport. C) Air Transport. D) Water Transport. Show Answer Correct Answer: B) Road Transport. 43. What kind of card is offered by most banks as soon as an account is opened by a customer? A) Credit Card. B) Debit Card. C) Adhaar Card. D) PAN Card. Show Answer Correct Answer: B) Debit Card. 44. There are no prerequisites for a learner to study Certificate II in Business A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 45. Which of the following do not come under e-Banking? A) ATM. B) Overdraft. C) Debit Card. D) EFT. Show Answer Correct Answer: B) Overdraft. 46. Spending more than the balance in your account is possible in A) (a) Debit card. B) (b) Credit card. C) Both (a) and (b). D) None of the above. Show Answer Correct Answer: B) (b) Credit card. 47. 'Information can flow at the click of a mouse, but the physical delivery of the product takes time'Which limitation of e-business is referred in the above lines A) Low personal touch. B) People resistance. C) Need for technology capability and competence of parties to e-business. D) Incongruence between order taking/giving and order fulfilment speed. Show Answer Correct Answer: D) Incongruence between order taking/giving and order fulfilment speed. 48. What is the global system of interconnected computer networks that use the Internet Protocol suited to link devices worldwide? A) Courier. B) E-Mail. C) Internet. D) Intranet. Show Answer Correct Answer: C) Internet. 49. Crossed Cheques are to be deposited only in the payees account. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 50. Which the following types of Accounts are mostly owned by Businessman? A) Savings Account. B) Fixed Deposit Account. C) Multiple option Account. D) Current Account. E) Recurring Deposit Account. Show Answer Correct Answer: D) Current Account. 51. What are the main types of business services? A) Customer support services. B) Manufacturing services. C) Retail services. D) Professional services, financial services, IT services, marketing services, logistics services. Show Answer Correct Answer: D) Professional services, financial services, IT services, marketing services, logistics services. 52. Out of the following which one is not a limitation of e-business. A) People resistance. B) Movement towards a paperless society. C) Increased risk due to anonymity of parties. D) Ethical fallouts. Show Answer Correct Answer: B) Movement towards a paperless society. 53. The agreement/contract is put in writing and is known as ..... A) Document. B) Statement. C) Policy. D) Doctrine. Show Answer Correct Answer: C) Policy. 54. 2) ..... creates time utility. A) Warehouse. B) Transport. C) Government. D) None of the above. Show Answer Correct Answer: A) Warehouse. 55. Withdrawal of money from ATM is an example of ..... transaction. A) C2B. B) C2C. C) B2B. D) B2C. Show Answer Correct Answer: D) B2C. 56. Accepting deposit is which type of function of banks? A) Primary function. B) Secondary function. C) Social function. D) None of the above. Show Answer Correct Answer: A) Primary function. 57. Which type of Account has Overdraft Facility? A) Multiple option Account. B) Fixed Deposit Account. C) Savings Account. D) Recurring Deposit Account. E) Current Account. Show Answer Correct Answer: E) Current Account. 58. Apa tujuan utama dari layanan bisnis? A) Untuk menghasilkan keuntungan. B) Untuk melakukan penelitian. C) Untuk memproduksi barang. D) Untuk menyediakan layanan kepada pelanggan. Show Answer Correct Answer: D) Untuk menyediakan layanan kepada pelanggan. 59. Which benchmarking action supports continuous improvement in environmental performance? A) Set benchmarks and continuously assess progress to make necessary adjustments. B) Avoid measuring performance to reduce workload. C) Set informal goals without tracking them. D) Benchmark only financial metrics. Show Answer Correct Answer: A) Set benchmarks and continuously assess progress to make necessary adjustments. 60. The commercial banks of India are governed by ..... A) Indian Banking Regulation Act, 1949. B) Indian Banking Regulation Act, 1950. C) All the above. D) None of the above. Show Answer Correct Answer: A) Indian Banking Regulation Act, 1949. ← PreviousNext →Related QuizzesCommerce QuizzesClass 11 QuizzesClass 11 Business Studies Chapter 4 Business Services Quiz 1Class 11 Business Studies Chapter 4 Business Services Quiz 3Class 11 Business Studies Chapter 4 Business Services Quiz 4Class 11 Business Studies Chapter 4 Business Services Quiz 5Class 11 Business Studies Chapter 4 Business Services Quiz 6Class 11 Business Studies Chapter 4 Business Services Quiz 7Class 11 Business Studies Chapter 4 Business Services Quiz 8Class 11 Business Studies Chapter 4 Business Services Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books