This quiz works best with JavaScript enabled. Home > Cbse > Class 11 > Commerce > Business Studies > Class 11 Business Studies Chapter 4 Business Services – Quiz 7 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 11 Business Studies Chapter 4 Business Services Quiz 7 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. In case of Government Company in India, shares are bought in the name of: A) Prime Minister. B) Chairman Executive. C) Managing Director of the Company. D) President of India. Show Answer Correct Answer: D) President of India. 2. Banking helps to remove the problem of finance. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 3. Name three types of e-commerce business models. A) B2G. B) D2C. C) B2C, B2B, C2C. D) C2B. Show Answer Correct Answer: C) B2C, B2B, C2C. 4. Demand draft is payable at par. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 5. Apa yang dimaksud dengan 'utilitas kepemilikan'? A) Memindahkan barang. B) Menyediakan kepemilikan barang. C) Mengubah bentuk produk. D) Menciptakan produk baru. Show Answer Correct Answer: B) Menyediakan kepemilikan barang. 6. How many Lufthansa InTouch centers exist worldwide? A) 8. B) 10. C) 16. D) 5. Show Answer Correct Answer: A) 8. 7. The bank which is concerned with import and export is called ..... A) EXIM. B) EXPIN. C) EXON. D) EXIT BANK. Show Answer Correct Answer: A) EXIM. 8. What are the main modes of transportation used in business? A) Space travel and teleportation. B) Bicycle and scooter transport. C) Walking and hiking transport. D) Road, air, rail, and maritime transport. Show Answer Correct Answer: D) Road, air, rail, and maritime transport. 9. Which type of Account has Zero rate of Interest? A) Current Account. B) Fixed Deposit Account. C) Savings Account. D) Recurring Deposit Account. E) Multiple option Account. Show Answer Correct Answer: A) Current Account. 10. What are the different forms of storage A) Fixed. B) Portable. C) On-site or off-site. D) St Marks' Catholic College Volt. Show Answer Correct Answer: C) On-site or off-site. 11. The production and consumption of services are inseparable because storage of services is not possible. A) Consumer participation:. B) Inseparability:. C) Non-transferability:. D) Perishability:. Show Answer Correct Answer: D) Perishability:. 12. How many nationalities are represented in Kyndryl Brno? A) 70+. B) 30+. C) 120+. D) 100+. Show Answer Correct Answer: D) 100+. 13. What is the primary definition of office management according to the text? A) Only executing office activities. B) Planning, executing, and evaluating office activities. C) Only planning office activities. D) Only evaluating office activities. Show Answer Correct Answer: B) Planning, executing, and evaluating office activities. 14. After taking insurance also insured must take care of insured good as he/she was taking care before the insurance policy. This is related to A) Principle of utmost good faith. B) Principle of mitigation of loss. C) Principle of causa proxima. D) Principle of contribution. Show Answer Correct Answer: B) Principle of mitigation of loss. 15. An insurance provides Financial support to the beneficiary after the death of the policy holder is called ..... A) Life insurance. B) Health insurance. C) Wealth insurance. D) Money back policy. Show Answer Correct Answer: A) Life insurance. 16. Shubham has taken a loan from Saurabh against the security of his factory. Saurabh can take fire insurance policy of Shubham's factory under which of the following principles of insurance? A) Principle of mitigation. B) Principle of insurable interest. C) Principle of subrogation. D) Principle of utmost good faith. Show Answer Correct Answer: B) Principle of insurable interest. 17. Which among the following helps in issue management of shares. A) Factoring. B) Venture capital. C) Mutual fund. D) Merchant banks. Show Answer Correct Answer: D) Merchant banks. 18. The principle of insurance wherein insured is not allowed to make any profit. A) Proximate Cause. B) Subrogation. C) Utmost Good Faith. D) Insurable Interest. Show Answer Correct Answer: B) Subrogation. 19. Which type of insurance protects ships and cargo from damage during transit? A) Health Insurance. B) Fire Insurance. C) Motor Insurance. D) Marine Insurance. Show Answer Correct Answer: D) Marine Insurance. 20. Teknologi apa yang umum digunakan untuk pertemuan virtual? A) Alat komunikasi email. B) Perangkat lunak konferensi video (misalnya, Zoom, Microsoft Teams, Google Meet). C) Platform media sosial. D) Aplikasi pesan instan. Show Answer Correct Answer: B) Perangkat lunak konferensi video (misalnya, Zoom, Microsoft Teams, Google Meet). 21. Where can information on Commonwealth environment laws be found according to the material? A) NSW Environment Protection Authority website. B) Department of Agriculture, Water and the Environment. C) Safework NSW codes of practice page. D) Local Council waste services. Show Answer Correct Answer: B) Department of Agriculture, Water and the Environment. 22. In case of fire insurance policy, the insurer is liable to compensate for the loss only when the proximate cause of loss is fire. A) True. B) False. C) Can't say. D) Partially true. Show Answer Correct Answer: A) True. 23. In the new digital market place banks and financial institutions have started providing services over the Internet. This type of service is provided by the banks on the Internet, lowers the transaction cost, adds value to the banking relationship and empowers customers. Name the service provided by the banks. A) Electronic fund transfer. B) Automatic teller machine. C) Credit card. D) All of the above. Show Answer Correct Answer: D) All of the above. 24. What role does social responsibility play in e-commerce? A) Social responsibility is only relevant for physical stores. B) Social responsibility has no impact on customer loyalty. C) Social responsibility increases product prices. D) Social responsibility enhances brand reputation, builds customer trust, and promotes ethical practices in e-commerce. Show Answer Correct Answer: D) Social responsibility enhances brand reputation, builds customer trust, and promotes ethical practices in e-commerce. 25. What is the primary purpose of business services? A) To maximize production efficiency. B) To fulfill customer needs and satisfaction. C) To reduce operational costs. D) To expand market reach. Show Answer Correct Answer: B) To fulfill customer needs and satisfaction. 26. Current Account is opened by salaried persons. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 27. What does the term 'decentralization' refer to in the context of office management? A) Centralizing decision-making processes. B) Dividing activities among various units. C) Consolidating all activities in one unit. D) Eliminating all forms of management. Show Answer Correct Answer: B) Dividing activities among various units. 28. Which of the following is a common office communication tool? A) Project Management Software. B) Instant Messaging. C) Video Conferencing. D) Email. Show Answer Correct Answer: D) Email. 29. Select the example that correctly illustrates energy efficiency from the current environmental issues list. A) Using more resources to achieve faster outcomes. B) Reducing electricity use to achieve the same outcome, lowering costs and environmental impact. C) Increasing paper use to document processes. D) Prioritizing water use over energy considerations. Show Answer Correct Answer: B) Reducing electricity use to achieve the same outcome, lowering costs and environmental impact. 30. WHICH OF THE FOLLOWING IS NOT A FUNCTION OF THE CENTRAL BANK? A) BANKER'S BANK. B) BANKER TO THE GOVERNMENT. C) CURRENCY AUTHORITY. D) ADVANCING LOANS TO PUBLIC. Show Answer Correct Answer: D) ADVANCING LOANS TO PUBLIC. 31. Akash wanted to sell his Mumbai factory and posted an advertisement about business on sale.He received an e-mail from Jordan indicating the desire to buy his business. Name the feature of e-business which made this possible. A) Convenience. B) Global access. C) Ease of formation. D) Speed. Show Answer Correct Answer: B) Global access. 32. Load on branches of the banks can be reduced by e-banking . A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 33. Genteng rumah termasuk berdasarkan kegunaannya termasuk jenis bisnis A) Possission utility. B) Time utility. C) Form utility. D) Place utility. Show Answer Correct Answer: C) Form utility. 34. In the business services industry, which example best reflects the types of support provided by workers? A) Providing administrative tasks, customer service, or managing office operations. B) Operating heavy mining equipment. C) Conducting marine biology fieldwork. D) Running a restaurant kitchen. Show Answer Correct Answer: A) Providing administrative tasks, customer service, or managing office operations. 35. What is outsourcing in the context of business services? A) Outsourcing is when a company decides to stop all operations and close down. B) Outsourcing is the practice of hiring external entities to perform business functions or services. C) Outsourcing refers to the practice of eliminating all external business relationships. D) Outsourcing is the process of increasing internal staff to handle business functions. Show Answer Correct Answer: B) Outsourcing is the practice of hiring external entities to perform business functions or services. 36. Minimum Limit for doing RTGS is ..... A) 2, 00, 000. B) 5, 00, 000. C) 1, 00, 000. D) 10, 00, 000. Show Answer Correct Answer: A) 2, 00, 000. 37. What is the relationship between office management and business services as per the text? A) They are the same concept. B) They are completely unrelated. C) Business services are more important than office management. D) Office management is a subset of business services. Show Answer Correct Answer: D) Office management is a subset of business services. 38. The ..... banks play an important role in economic and social development of a country. A) Central. B) Cooperative. C) Commercial. D) None of the above. Show Answer Correct Answer: B) Cooperative. 39. NEFT stands for National Electric Fund Transfer. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 40. Account which holds securities or stocks is ..... A) Demat Account. B) Savings Account. C) Current Account. D) Multiple Option Account. Show Answer Correct Answer: A) Demat Account. 41. Which of the following card allow spending money only upto the balance in your account? A) Master Card. B) Visa Card. C) Debit Card. D) Credit Card. Show Answer Correct Answer: C) Debit Card. 42. What is the maximum amount of years that a time policy can last? A) 1 year. B) There is no maximum time limit. C) 3 years. D) 2 years. Show Answer Correct Answer: A) 1 year. 43. Which of the following is also known as contract of assurance A) Fire insurance. B) Health Insurance. C) Life Insurance. D) Marine insurance. Show Answer Correct Answer: C) Life Insurance. 44. Under which policy, policy money is payable after the assured attains a certain age in monthly, quarterly, half yearly or annual installments- A) Fire Policy. B) Whole Life Policy. C) 10 Years Policy. D) Annuity Policy. Show Answer Correct Answer: D) Annuity Policy. 45. Identify the step that is part of Risk Assessment and Mitigation best practices. A) Set energy consumption benchmarks before assessing risks. B) Conduct a comprehensive assessment of potential environmental risks associated with business activities. C) Delay mitigation strategies until after annual audits. D) Outsource all risk-related decisions to external vendors only. Show Answer Correct Answer: B) Conduct a comprehensive assessment of potential environmental risks associated with business activities. 46. All services have the common nature of being ..... A) Transferable. B) Non Transferable. C) Semi Transferable. D) None of these. Show Answer Correct Answer: B) Non Transferable. 47. Which of the following does FWO stand for? A) Fair Work organisation. B) Fair Work Office. C) Fair workplace office. D) Fair Work Ombudsman. Show Answer Correct Answer: D) Fair Work Ombudsman. 48. Principles of insurance means that the parties to an insurance contract must be truthful in the declaration they make. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 49. How many digits are there in PIN (Number): A) 6. B) 5. C) 7. D) 4. Show Answer Correct Answer: A) 6. 50. Identify the funcion of warehousing to which the packing and labelling belongs A) Stock Piling. B) Break the bulk. C) Value Added Services. D) Consolidation. Show Answer Correct Answer: C) Value Added Services. 51. What does e-banking primarily involve? A) Manual cheque processing. B) Physical bank visits. C) Banking through electronic media. D) Only cash transactions. Show Answer Correct Answer: C) Banking through electronic media. 52. Best mean for making online payment A) Digital cash. B) Net banking transfer. C) Cash on delivery. D) Credit or debit card. Show Answer Correct Answer: D) Credit or debit card. 53. Reserve Bank is considered as a ..... of India. A) STATE. B) CENTRAL. C) All the above. D) None of the above. Show Answer Correct Answer: B) CENTRAL. 54. Which is not a method of classifying files? A) Chronological. B) Preference. C) Geographical. D) By Subject. Show Answer Correct Answer: B) Preference. 55. This principles states that it is the duty of the insured to take reasonable steps to minimise the loss or damage to the insured property. Name the principle. A) Contribution. B) Indemnity. C) Insurable Interest. D) Mitigation. Show Answer Correct Answer: D) Mitigation. 56. What is the main purpose of office management as described in the text? A) To create a competitive market. B) To provide information and communication services. C) To reduce the number of employees. D) To increase the complexity of tasks. Show Answer Correct Answer: B) To provide information and communication services. 57. Raj gets the information about the rate of interest on fixed deposit by a telephonic conversation with an officer of a bank. Name this type of banking. A) Internet banking. B) E-banking. C) Tele-banking. D) None of these. Show Answer Correct Answer: C) Tele-banking. 58. ..... is a technique which distributes the risk of one person among many. A) Warehousing. B) Banking. C) Insurance. D) Transport. Show Answer Correct Answer: C) Insurance. 59. What type of job positions cannot be found in the Business Services sector? A) Data Analyst. B) Accountant. C) Purchasing Specialist. D) Warehouse Operator. Show Answer Correct Answer: D) Warehouse Operator. 60. Which of the following is a core characteristic of business? A) Primarily focused on non-profit activities. B) Aims to reduce human demands and needs. C) Involved with the goal of obtaining profit. D) Exclusively deals with physical products. Show Answer Correct Answer: C) Involved with the goal of obtaining profit. ← PreviousNext →Related QuizzesCommerce QuizzesClass 11 QuizzesClass 11 Business Studies Chapter 4 Business Services Quiz 1Class 11 Business Studies Chapter 4 Business Services Quiz 2Class 11 Business Studies Chapter 4 Business Services Quiz 3Class 11 Business Studies Chapter 4 Business Services Quiz 4Class 11 Business Studies Chapter 4 Business Services Quiz 5Class 11 Business Studies Chapter 4 Business Services Quiz 6Class 11 Business Studies Chapter 4 Business Services Quiz 8Class 11 Business Studies Chapter 4 Business Services Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books