This quiz works best with JavaScript enabled. Home > Cbse > Class 11 > Commerce > Business Studies > Class 11 Business Studies Chapter 4 Business Services – Quiz 3 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 11 Business Studies Chapter 4 Business Services Quiz 3 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. After paying the full compensation the insurance enter into the shoe of insured. This is related to A) Principle of indemnity. B) Principle of subrogation. C) Principle of contribution. D) Principle of mitigation. Show Answer Correct Answer: B) Principle of subrogation. 2. Minimum amount for RTGS is: A) 50, 000. B) 1, 00, 000. C) 2, 00, 000. D) 25, 000. Show Answer Correct Answer: C) 2, 00, 000. 3. It is necessary for e-business: A) Computer system. B) Internet connection. C) Trained staff. D) All the above. Show Answer Correct Answer: D) All the above. 4. Company Adi sells products to individuals. What EC classification do they fit? A) P2P. B) C2C. C) B2B. D) B2C. Show Answer Correct Answer: D) B2C. 5. How can businesses ensure social responsibility in their transportation practices? A) Increase transportation costs without improving efficiency. B) Use only traditional fuel sources for transportation. C) Adopt eco-friendly vehicles and optimize logistics. D) Ignore local regulations regarding emissions. Show Answer Correct Answer: C) Adopt eco-friendly vehicles and optimize logistics. 6. Which method is listed as a way businesses assess compliance with environmental policies and procedures? A) Conducting weekly social events. B) Completing a checklist to see if steps are being followed. C) Hiring only certified green suppliers. D) Eliminating all paper use immediately. Show Answer Correct Answer: B) Completing a checklist to see if steps are being followed. 7. How many core units are there in the Business Service Training Package? A) 7. B) 3. C) 1. D) 4. Show Answer Correct Answer: C) 1. 8. A project has ended and nothing new has been added for a period of time or the files no longer are in use but must be retained for legal reasons like taxation records. What should happen to the file? A) It should be disposed. B) It should be removed. C) It should be archived. D) It should be given to the manager of the business. Show Answer Correct Answer: C) It should be archived. 9. In which of the following account is higher rate of interest given A) Fixed Deposit Account. B) Recurring Account. C) Current Account. D) Saving Account. Show Answer Correct Answer: A) Fixed Deposit Account. 10. WHICH OF THE FOLLOWING IS NOT COVERED UNDER THE CONTRACT OF INDEMNITY? A) THEFT INSURANCE. B) LIFE INSURANCE. C) MARINE INSURANCE. D) FIRE INSURANCE. Show Answer Correct Answer: B) LIFE INSURANCE. 11. Principle of indemnity is not applicable to which type of insurance? A) Home Insurance. B) Life Insurance. C) Health Insurance. D) Car Insurance. Show Answer Correct Answer: B) Life Insurance. 12. The bank does not pay interest on saving account deposit A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 13. A trustee has insurable interest in the property held on behalf of others. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 14. What is one example of an instruction service provided by sports businesses? A) Customer service at the reception desk. B) Running coach giving advice on gait analysis. C) Physiotherapy through the NHS. D) Offering gym packages. Show Answer Correct Answer: B) Running coach giving advice on gait analysis. 15. ..... banking refers to the use of banking services with the help of mobile phones. A) ATM. B) Mobile. C) All the above. D) None of the above. Show Answer Correct Answer: B) Mobile. 16. Banks create money by taking in deposits, making ..... , and charging ..... A) Loans, interest. B) Interest, payments. C) Payments, loans. D) Debt, loans. Show Answer Correct Answer: A) Loans, interest. 17. Which principle of insurance requires full disclosure of material facts? A) Utmost Good Faith. B) Proximate Cause. C) Insurable Interest. D) Indemnity. Show Answer Correct Answer: A) Utmost Good Faith. 18. How does technology impact warehousing operations? A) Technology complicates the shipping process in warehouses. B) Technology has no effect on inventory levels. C) Technology increases labor costs in warehousing operations. D) Technology improves efficiency, accuracy, and inventory management in warehousing operations. Show Answer Correct Answer: D) Technology improves efficiency, accuracy, and inventory management in warehousing operations. 19. Which bank is known as the Apex Bank of India? A) The Bank of India. B) The State Bank of India. C) The Union Bank of India. D) The Reserve Bank of India. Show Answer Correct Answer: D) The Reserve Bank of India. 20. ..... is where a fake website is set up to look like your online bank account. It will steal your account number and password. A) Phishing. B) Hacking. C) Virus. D) Worm. Show Answer Correct Answer: A) Phishing. 21. Commercial Banks provide the facility of fund transfer from one place to another, on account of inter-connectivity of branches. Such facility is called as: A) Acceptance of deposits. B) Allied services. C) Lending of funds. D) Remittance of funds. Show Answer Correct Answer: D) Remittance of funds. 22. Life insurance contract has an element of uncertainty. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 23. (IFCI) full form A) Industrial Finance Corporation of India. B) Industrial Finance commercial of India. C) Industrial Finance conservation of India. D) None of the above. Show Answer Correct Answer: A) Industrial Finance Corporation of India. 24. There is no minimum transaction value is A) (a) NEFT. B) (b) RTGS. C) Both (a) and (b). D) None of the above. Show Answer Correct Answer: A) (a) NEFT. 25. Why do workplaces have to implement some sustainability procedures according to the text on laws and standards? A) It is optional and based on company culture. B) They are based on government laws and accepted standards, so workplaces must do them. C) Only customers demand them. D) They replace all other safety rules. Show Answer Correct Answer: B) They are based on government laws and accepted standards, so workplaces must do them. 26. Another name for pay order: A) Bankers cheque. B) Bank overdraft. C) Bank draft. D) Cash credit. Show Answer Correct Answer: A) Bankers cheque. 27. 3) ..... warehouses provide facilities for perishable commodities. A) Bonded. B) Cold storage. C) Government. D) None of the above. Show Answer Correct Answer: B) Cold storage. 28. Which services from the below mentioned provides protection from risk? A) Banking. B) Transportation. C) Insurance. D) Postal and Telecom. Show Answer Correct Answer: C) Insurance. 29. Dibawah ini badan usaha yang sudah berbentuk badan hukum? A) Perseorangan. B) Freelancer. C) Korporasi. D) Kemitraan. Show Answer Correct Answer: C) Korporasi. 30. Primary Credit Co-operative society's work at ..... level A) District. B) Village. C) State. D) None of the above. Show Answer Correct Answer: B) Village. 31. Current account is most suitable for the mobilisation of savings of the public. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 32. What is the role of 'information management' in office management? A) To centralize all decision-making. B) To manage financial resources. C) To ensure quality information is available. D) To reduce the number of employees. Show Answer Correct Answer: C) To ensure quality information is available. 33. Banks Accepts Deposits and ..... money A) Lends. B) Distribute. C) Reserves. D) Opens. Show Answer Correct Answer: A) Lends. 34. The benefits of public warehousing includes A) Control. B) Flexibility. C) Dealer relationship. D) All the above. Show Answer Correct Answer: B) Flexibility. 35. What are the key functions of a warehouse? A) Product manufacturing. B) Customer service management. C) The key functions of a warehouse include storage, inventory management, order fulfillment, and distribution. D) Market research analysis. Show Answer Correct Answer: C) The key functions of a warehouse include storage, inventory management, order fulfillment, and distribution. 36. How can businesses increase their attraction? A) By increasing prices. B) By offering services within their business site. C) By expanding internationally. D) By hiring more employees. Show Answer Correct Answer: B) By offering services within their business site. 37. Use of internet has considerably reduced the need of filling up form and physical documentation, eventually leading towards a ..... society. A) Paper less. B) Errors free. C) Emotionless. D) Use less. Show Answer Correct Answer: A) Paper less. 38. What is the definition of a 'breach' in this context? A) Submitting a late report. B) Changing a roster without approval. C) Breaking a law or regulation or failing to fulfil a duty or obligation. D) Using outdated equipment. Show Answer Correct Answer: C) Breaking a law or regulation or failing to fulfil a duty or obligation. 39. Which of the following is not a function of insurance? A) Risk Sharing. B) Assist in capital formation. C) Lending of funds. D) None of these. Show Answer Correct Answer: C) Lending of funds. 40. When a property is insured by more than one insurance (i.e. in case of multiple insurance), the insurers are to share losses in what proportion? A) Ratio of amount insured. B) Ratio of premiums received. C) Ratio of duration of insurance. D) Equal ratio. Show Answer Correct Answer: A) Ratio of amount insured. 41. DTH services are provided by ..... A) Transport companies. B) Banks. C) Cellular Companies. D) None of these. Show Answer Correct Answer: C) Cellular Companies. 42. The subject matter of a Marine Insurance is Intangible assets. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 43. Bankers are not only dealers of money but also leaders in ..... A) Industry development. B) Service development. C) Economic development. D) Trade development. Show Answer Correct Answer: C) Economic development. 44. Apa tujuan utama dari manajemen kantor? A) Untuk membatasi produktivitas karyawan. B) Untuk memastikan operasi kantor yang efisien dan efektif. C) Untuk menciptakan lingkungan kerja yang santai. D) Untuk meningkatkan pengeluaran kantor. Show Answer Correct Answer: B) Untuk memastikan operasi kantor yang efisien dan efektif. 45. Who decides the rate of interest provided by commercial banks on deposits in India? A) Reserve Bank of India. B) Export-Import bank. C) Foreign Exchange Bank. D) Commercial Bank. Show Answer Correct Answer: A) Reserve Bank of India. 46. How long has Grafton Recruitment been operating in the Czech Republic? A) 27. B) 16. C) 23. D) 32. Show Answer Correct Answer: D) 32. 47. The principle of insurance that requires full and accurate disclosure of facts and other important information is called ..... A) Principle of Indemnity. B) Principle of Utmost good faith. C) All the above. D) None of the above. Show Answer Correct Answer: B) Principle of Utmost good faith. 48. Which principle is not applicable to Life Insurance? A) Principle of Insurable Interest. B) Principle of Utmost Good Faith. C) Principle of Subrogation. D) Principle of Indemnity. Show Answer Correct Answer: D) Principle of Indemnity. 49. Manakah dari berikut ini yang merupakan fungsi utama layanan bisnis? A) Batasi umpan balik pelanggan. B) Mensupport bisnis. C) Meningkatkan harga produk. D) Mengurangi pelatihan karyawan. Show Answer Correct Answer: B) Mensupport bisnis. 50. Which element is present in fire insurance contract? A) Protection. B) Investment. C) Profit. D) None of the above. Show Answer Correct Answer: A) Protection. 51. In which type of Account deposits must be repeated after a certain duration of time? A) Current Account. B) Savings Account. C) Multiple option Account. D) Fixed Deposit Account. E) Recurring Deposit Account. Show Answer Correct Answer: E) Recurring Deposit Account. 52. Which of the following best describes the concept of 'decentralization' as mentioned in the text? A) Centralizing all tasks in one department. B) Distributing tasks across multiple departments. C) Eliminating departments altogether. D) Combining all tasks into one unit. Show Answer Correct Answer: B) Distributing tasks across multiple departments. 53. What are the features of business services also known as A) 5 I's. B) 5 In's. C) 4 In's. D) 4 I's. Show Answer Correct Answer: A) 5 I's. 54. What is one benefit of businesses understanding customer groups? A) Increased product prices. B) Limited product range. C) Better customer engagement. D) Reduced marketing efforts. Show Answer Correct Answer: C) Better customer engagement. 55. A commercial bank may ..... the issue of securities issued by the companies. A) Surrender. B) Design. C) Underwrite. D) Forfeit. Show Answer Correct Answer: C) Underwrite. 56. Apa fokus utama dari organisasi nirlaba? A) Menjual produk. B) Menyediakan layanan. C) Maksimalisasi keuntungan. D) Manfaat komunitas. Show Answer Correct Answer: D) Manfaat komunitas. 57. What is an e-commerce business model? A) An e-commerce business model is a framework for selling products or services online. B) A method for tracking online user behavior. C) A strategy for managing physical retail stores. D) A system for creating social media accounts. Show Answer Correct Answer: A) An e-commerce business model is a framework for selling products or services online. 58. ..... is plastic money: A) Cheque. B) Digital cash. C) Banking transfer. D) Credit card. Show Answer Correct Answer: D) Credit card. 59. Minimum and Maximum limits for RTGS A) Minimum 2 Lakhs and Maximum No limit. B) Minimum 1 Lakhs and Maximum 10 Lakhs. C) Minimum 1 Rupees and Maximum No limit. D) Minimum 5 Lakhs and Maximum 50Lakhs. Show Answer Correct Answer: A) Minimum 2 Lakhs and Maximum No limit. 60. A business needs to deliver products to customers in different cities. Which service is most important? A) Telecommunication. B) Banking. C) Transportation. D) Warehousing. Show Answer Correct Answer: C) Transportation. ← PreviousNext →Related QuizzesCommerce QuizzesClass 11 QuizzesClass 11 Business Studies Chapter 4 Business Services Quiz 1Class 11 Business Studies Chapter 4 Business Services Quiz 2Class 11 Business Studies Chapter 4 Business Services Quiz 4Class 11 Business Studies Chapter 4 Business Services Quiz 5Class 11 Business Studies Chapter 4 Business Services Quiz 6Class 11 Business Studies Chapter 4 Business Services Quiz 7Class 11 Business Studies Chapter 4 Business Services Quiz 8Class 11 Business Studies Chapter 4 Business Services Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books