This quiz works best with JavaScript enabled. Home > Cbse > Class 11 > Commerce > Business Studies > Class 11 Business Studies Chapter 4 Business Services – Quiz 4 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 11 Business Studies Chapter 4 Business Services Quiz 4 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Ankur saves Rs.3, 000 every month. Which type of Bank Account he should open with the bank? A) Saving Account. B) Current Account. C) Recurring Deposit Account. D) PPF Account. Show Answer Correct Answer: C) Recurring Deposit Account. 2. The insured is expected to disclose all the important facts related to property insured. Which Principle is discussed here? A) Insurable Interest. B) Utmost Good Faith. C) Indemnity. D) Mitigation. Show Answer Correct Answer: B) Utmost Good Faith. 3. Which type of Insurance has the elements of protection and investment both? A) Life insurance. B) Fire insurance. C) Marine insurance. D) All of them. Show Answer Correct Answer: A) Life insurance. 4. Which institute is called debtor as well as creditor A) Bank. B) Non banking institution. C) Both (a) and (b). D) None of the above. Show Answer Correct Answer: A) Bank. 5. Insurable interest must exist at the time of loss only in case of: A) Life insurance. B) Fire insurance. C) Marine insurance. D) All of the above. Show Answer Correct Answer: C) Marine insurance. 6. Minimum amount of RTGS is: A) 100000. B) 50000. C) 200000. D) 25000. Show Answer Correct Answer: C) 200000. 7. Apa salah satu cara layanan pelanggan telah berkembang? A) Hanya pertemuan langsung. B) Layanan online. C) Tidak ada lagi. D) Hanya melalui surat. Show Answer Correct Answer: B) Layanan online. 8. The characteristics of services include A) Variability and inseparability. B) Intangibility. C) Perishability. D) All of the above. Show Answer Correct Answer: D) All of the above. 9. Which of the following Public Sector Enterprise is fully accountable to the public and the concerned ministry? A) Public Corporation. B) Government Company. C) Departmental Undertaking. D) Partnership. Show Answer Correct Answer: C) Departmental Undertaking. 10. It is a type of saving bank a/c in which excess of a particular limit gets automatically transferred to fixed deposit a/c A) Current a/c. B) Multiple deposit option a/c. C) Salary a/c. D) Recurring deposit a/c. Show Answer Correct Answer: B) Multiple deposit option a/c. 11. How does outsourcing affect job opportunities in the local market? A) Outsourcing generally reduces job opportunities in the local market but can create new ones in different sectors. B) Outsourcing has no impact on local job opportunities. C) Outsourcing only affects jobs in the manufacturing sector. D) Outsourcing creates more job opportunities in the local market. Show Answer Correct Answer: A) Outsourcing generally reduces job opportunities in the local market but can create new ones in different sectors. 12. Which of the following is not a characteristic of private courier services? A) Fastest means of communication. B) Transport gold from one place to another. C) They provide both national and international services. D) They take responsibility of transferrring goods and services at the proper time. Show Answer Correct Answer: B) Transport gold from one place to another. 13. Money can be withdrawn from fixed deposit accounts by cheque. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 14. Goods are stored in: A) Warehouses. B) Keeping in open. C) Buildings. D) None of these. Show Answer Correct Answer: A) Warehouses. 15. The central idea/s of an insurance is to make sure that: A) An insured is put back to the position as or she was before loss. B) As insured under no circumstance should make profit. C) As insured should have a cover over his risk. D) All the above. Show Answer Correct Answer: D) All the above. 16. The premature withdrawal is permissible with a percentage of interest being forfeited in: A) Savings Account. B) Current Account. C) Fixed Account. D) None of the above. Show Answer Correct Answer: C) Fixed Account. 17. When programming a VET course you should refer to the following: A) NESA syllabus. B) Scope and sequence. C) Relevant training package. D) All of the above. Show Answer Correct Answer: D) All of the above. 18. Under which of the following posts a receipt is given by post office? A) Registered Post. B) Speed Post. C) UPC. D) Parcel Post. Show Answer Correct Answer: A) Registered Post. 19. If a person has insured for Rs 4, 00, 000. A fire broke out and the actual amount of loss amounted to Rs 2, 50, 000. How much amount can he claim: A) I. 4, 00, 000. B) II. 2, 00, 000. C) III. 2, 50, 000. D) IV. None of the above. Show Answer Correct Answer: C) III. 2, 50, 000. 20. Overdraft facility is available on A) Recurring account. B) Savings. C) Current account. D) Fixed Deposit account. Show Answer Correct Answer: C) Current account. 21. Which type of insurance is not a contract of indemnity? A) Marine insurance. B) Life insurance. C) Fire insurance. D) Health insurance. Show Answer Correct Answer: B) Life insurance. 22. What is the minimum amount for an electronic transfer of funds in case of RTGS? A) Rs. 1, 00, 000. B) Rs. 2, 00, 000. C) Rs. 500. D) Rs. 20, 000. Show Answer Correct Answer: B) Rs. 2, 00, 000. 23. Apa peran layanan pelanggan dalam bisnis? A) Layanan pelanggan sangat penting untuk kepuasan pelanggan, loyalitas, dan reputasi merek. B) Layanan pelanggan tidak berpengaruh pada penjualan. C) Layanan pelanggan hanya tentang menjawab telepon. D) Layanan pelanggan terutama untuk menangani keluhan. Show Answer Correct Answer: A) Layanan pelanggan sangat penting untuk kepuasan pelanggan, loyalitas, dan reputasi merek. 24. Which type of Account is used to promote small savings? A) Savings Account. B) Fixed Deposit Account. C) Recurring Deposit Account. D) Multiple option Account. E) Current Account. Show Answer Correct Answer: A) Savings Account. 25. Which of the following is NOT a post office savings scheme? A) National Savings Certificates. B) Public Provident Patra. C) Kisan Vikas Patra. D) Kisan Credit Card. Show Answer Correct Answer: D) Kisan Credit Card. 26. A card you use to withdraw money at an ATM or to pay at a store A) DEBIT CARD/ATM CARD. B) CHECK. C) ID CARD. D) CREDIT CARD. Show Answer Correct Answer: A) DEBIT CARD/ATM CARD. 27. DEEPAK, A TEXTILE DEALER WANTS TO KNOW THE NON-INSURABLE RISK FROM THE FOLLOWING. CAN YOU HELP HIM TO IDENTIFY IT? A) MARINE PERILS. B) THEFT. C) FIRE. D) CHANGE IN FASHION. Show Answer Correct Answer: D) CHANGE IN FASHION. 28. Where can reports on company penalties for environmental non-compliance be found? A) Department of Education site. B) Safework NSW training portal. C) EPA news webpage. D) Local council minutes. Show Answer Correct Answer: C) EPA news webpage. 29. ..... account is meant for people who wish to save a part of their income to safeguard the future and can interest on it. A) Multiple option account. B) Savings account. C) Current account. D) Recurring account. Show Answer Correct Answer: B) Savings account. 30. How can insurance protect a business from risks? A) Insurance eliminates all business risks completely. B) Insurance increases operational costs without benefits. C) Insurance only covers natural disasters and not other risks. D) Insurance provides financial protection against potential losses, helping businesses manage risks effectively. Show Answer Correct Answer: D) Insurance provides financial protection against potential losses, helping businesses manage risks effectively. 31. What is a benefit of providing refreshments at a leisure center? A) They increase the cost of maintenance. B) They provide an additional attraction and improve provision. C) They require more staff to manage. D) They reduce the number of visitors. Show Answer Correct Answer: B) They provide an additional attraction and improve provision. 32. Which of the following is NOT an example of facts to be disclosed for fire insurance:- A) Nature of its use. B) Age. C) Construction of building. D) Fire fighting equipment. Show Answer Correct Answer: B) Age. 33. How does transportation affect the cost of goods? A) Transportation increases or decreases the cost of goods based on shipping expenses and efficiency. B) Transportation has no impact on the cost of goods. C) Transportation only affects the delivery time, not the cost. D) Transportation costs are fixed and do not vary with distance. Show Answer Correct Answer: A) Transportation increases or decreases the cost of goods based on shipping expenses and efficiency. 34. Ragini has insured her house for ₹ 5, 00, 000 against the fire. Her house got damaged due to tremors. The destruction was upto ₹ 1, 00, 000. How much she could recover from the insurance company? A) ₹ 6, 00, 000. B) ₹ 5, 00, 000. C) ₹ 0. D) ₹ 1, 00, 000. Show Answer Correct Answer: C) ₹ 0. 35. Under which policy can several ships belonging to the same owner be insured in the same policy? A) Composite Policy. B) Value Policy. C) Multiple Vessel Policy. D) Fleet Policy. Show Answer Correct Answer: D) Fleet Policy. 36. This account is generally open to encourage small savings A) MOD. B) Current account. C) Saving account. D) Fixed deposit account. Show Answer Correct Answer: C) Saving account. 37. Which bank is known as 'Apex Bank'? A) The Central Bank. B) The State Bank of India. C) The Bank of Inida. D) The Reserve Bank of India. Show Answer Correct Answer: D) The Reserve Bank of India. 38. The ..... banks as well as large commercial banks facilitates foreign exchange transactions. A) Regional. B) Exchange. C) Saving. D) Investment. Show Answer Correct Answer: B) Exchange. 39. What does Kyndryl do? A) We design, build and manage road infrastructure, like bridges or highways. B) We design, build, manage, and modernize the mission-critical information technology the world depends on every day. C) We love baking crispy cookies, adding a lot of healthy ingredients with some love on top. D) All of the above. Show Answer Correct Answer: B) We design, build, manage, and modernize the mission-critical information technology the world depends on every day. 40. EDI stand for ..... A) Electronic Data Interchange. B) Electronic Data Interface. C) Electric Data Interchange. D) Electric Data Interface. Show Answer Correct Answer: A) Electronic Data Interchange. 41. Which of the following is NOT a function of banking services? A) Insuring businesses against risks. B) Facilitating online transactions. C) Providing loans to businesses. D) Accepting business deposits. Show Answer Correct Answer: A) Insuring businesses against risks. 42. Marine Insurance does not have any surrender value or paid up value. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 43. What is the first function of management A) Planning. B) Staffing. C) Organising. D) Directing. Show Answer Correct Answer: A) Planning. 44. Ms. Payal has started a new readymade garment unit. She decided to open an account in a Nationalised Bank. But she has no clear idea about the type of account which is most suitable to business people like her. Which account is most suitable for her? A) Fixed Deposit account. B) Savings account. C) Current account. D) Recurring account. Show Answer Correct Answer: C) Current account. 45. Which of the following A/C carries no interest? A) CURRENT ACCOUNT. B) SAVING ACCOUNT. C) TERM DEPOSIT ACCOUNT. D) RECURRING DEPOSIT ACCOUNT. Show Answer Correct Answer: A) CURRENT ACCOUNT. 46. 5) Business services are important for the growth of business. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 47. Which of the following is not a method of e-banking A) Debit card. B) CoD. C) IMPS. D) NEFT. Show Answer Correct Answer: B) CoD. 48. Contract of idemnity does not applies to A) Life insurance. B) Marine Insurance. C) Fire Insurance. D) None of the above. Show Answer Correct Answer: A) Life insurance. 49. If the cargo does not reach its destination due to damage or destruction in the transit, the shipping company is not paid freight charges. To overcome losses suffered by such circumstances, shipping companies opt for A) Hull insurance. B) Cargo insurance. C) Freight insurance. D) Ship insurance. Show Answer Correct Answer: C) Freight insurance. 50. These accounts are opened by businessman. The account holder can deposit and Withdraw money. Whenever desired. A) Fixed deposits account. B) Saving Deposit Account. C) Current Deposit Account. D) Recurring Deposit Account. Show Answer Correct Answer: C) Current Deposit Account. 51. What is the purpose of launching a new sports club/class/activity? A) To replace an old activity. B) To reduce costs. C) To boost customer numbers at the centre. D) To train new staff. Show Answer Correct Answer: C) To boost customer numbers at the centre. 52. When a ship is insured against any type of danger, it is known as A) Life insurance. B) Fire insurance. C) Hull insurance. D) None of the above. Show Answer Correct Answer: C) Hull insurance. 53. W feature of business services include: A) Intangibility & innovative. B) Tangibility & consistency. C) Inventory & electronic. D) Inventory & involvement. Show Answer Correct Answer: D) Inventory & involvement. 54. A business that focuses on changing raw materials into finished products, like turning wood into furniture, is an example of which type of utility? A) Time Utility. B) Possession Utility. C) Place Utility. D) Form Utility. Show Answer Correct Answer: D) Form Utility. 55. What role do IT services play in business operations? A) IT services are only necessary for large corporations. B) IT services primarily focus on hardware sales. C) IT services have no impact on employee productivity. D) IT services are crucial for enhancing efficiency, supporting infrastructure, and enabling communication in business operations. Show Answer Correct Answer: D) IT services are crucial for enhancing efficiency, supporting infrastructure, and enabling communication in business operations. 56. In ..... policy, several ships belonging to one owner are insured under the same policy. A) Fleet Policy. B) Whole life policy. C) All the above. D) None of the above. Show Answer Correct Answer: A) Fleet Policy. 57. When Money is deposited for a fixed period is called A) Post office deposit. B) Current Deposit. C) Fixed Deposit. D) Recuuring Deposit. Show Answer Correct Answer: C) Fixed Deposit. 58. ..... are intangible in nature; they are neither manufactured, transported nor stocked. A) Entrepreneurship. B) Business. C) Services. D) Management. Show Answer Correct Answer: C) Services. 59. What are the powers of a WHS inspector? A) Investigate breaches of the WHS ACT. And assist in the prosecution of the offence. B) Provide information and advice regarding the WHS ACT. C) They can enter a workplace at any time, with or without the consent of the manager or controller of the workplace. D) None of the above. Show Answer Correct Answer: C) They can enter a workplace at any time, with or without the consent of the manager or controller of the workplace. 60. A went to a shop for purchasing 50kg rice. He did not have cash but he has a debit card. He asked shopkeeper for payment by debit card. Shopkeeper takes his debit card and inserts it in a machine. By entering the pin code 'A' paid money to shopkeeper. What does this machine called? A) Point of Sale Machine. B) ATM. C) Computerized Machine. D) None of these. Show Answer Correct Answer: A) Point of Sale Machine. ← PreviousNext →Related QuizzesCommerce QuizzesClass 11 QuizzesClass 11 Business Studies Chapter 4 Business Services Quiz 1Class 11 Business Studies Chapter 4 Business Services Quiz 2Class 11 Business Studies Chapter 4 Business Services Quiz 3Class 11 Business Studies Chapter 4 Business Services Quiz 5Class 11 Business Studies Chapter 4 Business Services Quiz 6Class 11 Business Studies Chapter 4 Business Services Quiz 7Class 11 Business Studies Chapter 4 Business Services Quiz 8Class 11 Business Studies Chapter 4 Business Services Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books