This quiz works best with JavaScript enabled. Home > Class 12 > Class 12 Business Studies Chapter 12 Consumer Protection – Quiz 19 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 12 Business Studies Chapter 12 Consumer Protection Quiz 19 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Amy wrote a research paper with an accompanying presentation for a class. Alyssa used the same research paper, but a different presentation. Alyssa is not in violation of the Copyright Act. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 2. Which levels of government enforce are able to provide guidance and information about consumer rights? A) Local and State. B) Local and Federal. C) Federal and State. D) State only. Show Answer Correct Answer: C) Federal and State. 3. It is the responsibility of a consumer that she must obtain ..... As a proof for the purchase of goods? A) Cash receipts. B) Warranty card. C) Invoice. D) None of the above. Show Answer Correct Answer: C) Invoice. 4. What does the Consumer Protection (Fair Trading) Act (CPFTA) provide for consumers? A) Recourse against unfair practices. B) Increased prices for goods. C) No rights for consumers. D) More aggressive sales tactics. Show Answer Correct Answer: A) Recourse against unfair practices. 5. Which of the following might a homeowner's insurance company be unwilling to cover? A) Theft. B) Person getting injured on your property. C) Natural Disaster. D) None of the above. Show Answer Correct Answer: C) Natural Disaster. 6. Which of these students is making a risky decision that could lead to identity theft? A) Jenna: "I shred all my old bank statements before throwing them away.". B) Marcus: "I never share my passwords with anyone, even close friends.". C) Olivia: "I use the same password for my email and social media accounts because it's easier to remember.". D) Sam: "I enable alerts for suspicious activity on my credit card.". Show Answer Correct Answer: C) Olivia: "I use the same password for my email and social media accounts because it's easier to remember.". 7. Which one of these is a fundamental right of consumers under the Consumer Protection Act 2019? A) The right to be informed. B) The right to exclusive discounts for all consumers. C) The right to unlimited returns without conditions. D) The right to free products and services. Show Answer Correct Answer: A) The right to be informed. 8. Who is considered a consumer under the Consumer Protection Act, 2019? A) A person who buys goods or avails services. B) Anyone who sells goods. C) Government officials. D) Only business owners. Show Answer Correct Answer: A) A person who buys goods or avails services. 9. ..... is the standardized mark on jewellery? A) ISI Mark. B) FPO. C) BIS Hallmark. D) None of the above. Show Answer Correct Answer: C) BIS Hallmark. 10. Which government body is primarily responsible for enforcing competition policy in the UK? A) The Environment Agency. B) The Competition and Markets Authority (CMA). C) The Health and Safety Executive (HSE). D) Citizens Advice. Show Answer Correct Answer: B) The Competition and Markets Authority (CMA). 11. Apa salah satu karakteristik investasi ilegal yang disebutkan? A) Investasi berisiko rendah. B) Keuntungan yang wajar dari waktu ke waktu. C) Operasi yang transparan. D) Status legal tidak jelas. Show Answer Correct Answer: D) Status legal tidak jelas. 12. A one time fee to cover damages beyond normal wear and tear is a A) Eviction. B) Rental paymnent. C) Security Deposit. D) Amenities. Show Answer Correct Answer: C) Security Deposit. 13. The Fair Credit Reporting Act allows consumers to see and fix their credit reports. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 14. If you modify a product or use it in someway that isn't foreseeable, you will not win a strict liability lawsuit. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 15. District Consumer Dispute redressal forum is established by ..... A) Central Government. B) State Government. C) Supreme Court. D) District Administartion. Show Answer Correct Answer: B) State Government. 16. What is the principle of fair treatment in relation to Financial Consumers? A) No discrimination based on various factors. B) Discrimination is allowed. C) Only certain clients can be treated fairly. D) None of the above. Show Answer Correct Answer: A) No discrimination based on various factors. 17. ..... is set up by the Central Government. A) State Commissions. B) National Commission. C) District Forum. D) None of these. Show Answer Correct Answer: B) National Commission. 18. What is the primary objective of the Consumer Protection Act 2019? A) To promote unfair trade practices. B) To protect and promote the interests of consumers. C) To favor businesses over consumers. D) To limit consumer rights. Show Answer Correct Answer: B) To protect and promote the interests of consumers. 19. When the value of the goods and services, along with compensation claimed is 1 crore rupees, then as per the Consumer Protection Act, 2019 read with Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021, the Complaint can be filed in ..... A) District Commission. B) State Commission. C) National Commission. D) Supreme Court. Show Answer Correct Answer: B) State Commission. 20. An appeal against the order of the National Commission to Supreme Court can be filed within- A) 15 days. B) 45 days. C) 30 days. D) 60 days. Show Answer Correct Answer: B) 45 days. 21. Which of the following is importance of consumer protection in the view of business: A) Unorganised consumers. B) Consumer ignorance. C) Moral justification. D) Organised consumers. Show Answer Correct Answer: C) Moral justification. 22. It emphasizes financial consumer protection in its revised regulation. A) Department of Education. B) Department of Agriculture. C) Bangko Sentral ng Pilipinas. D) Securities and Exchange Commission. Show Answer Correct Answer: C) Bangko Sentral ng Pilipinas. 23. The Consumer Credit Act protects you when you buy a product through which of the following? A) Personal Loans. B) Catalogues. C) Hire Purchase. D) All of these. Show Answer Correct Answer: D) All of these. 24. The ..... oversees the safety of products such as toys, clothing, electronics, furniture, etc. A) Federal Reserve Act. B) Consumer Product Safety Commission. C) Federal Trade Commission. D) Lemon Laws League. Show Answer Correct Answer: B) Consumer Product Safety Commission. 25. ..... is the federal law that regulates credit reporting agencies and compels them to insure the information they gather and distribute is a fair and accurate summary of a consumer's credit history. A) Fair Debt Collections Protection Act. B) Truth in Lending Act. C) Fair Credit Reporting Act. D) Fair Lending Act. E) Telephone Consumer Reporting Act. Show Answer Correct Answer: C) Fair Credit Reporting Act. ← PreviousNext →Related QuizzesClass 12 Business Studies Chapter 12 Consumer Protection Quiz 1Class 12 Business Studies Chapter 12 Consumer Protection Quiz 2Class 12 Business Studies Chapter 12 Consumer Protection Quiz 3Class 12 Business Studies Chapter 12 Consumer Protection Quiz 4Class 12 Business Studies Chapter 12 Consumer Protection Quiz 5Class 12 Business Studies Chapter 12 Consumer Protection Quiz 6Class 12 Business Studies Chapter 12 Consumer Protection Quiz 7Class 12 Business Studies Chapter 12 Consumer Protection Quiz 8Class 12 Business Studies Chapter 12 Consumer Protection Quiz 9Class 12 Business Studies Chapter 12 Consumer Protection Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books