This quiz works best with JavaScript enabled. Home > Class 12 > Class 12 Business Studies Chapter 12 Consumer Protection – Quiz 57 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 12 Business Studies Chapter 12 Consumer Protection Quiz 57 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What are some common examples of consumer rights violations? A) Providing clear and accurate product information. B) Offering fair and transparent pricing. C) False advertising, deceptive pricing, unfair billing practices, failure to provide adequate product safety information. D) Over-delivering on promised features. Show Answer Correct Answer: C) False advertising, deceptive pricing, unfair billing practices, failure to provide adequate product safety information. 2. Ahmed wants to buy an iron. As an aware customer, how can he be sure about the quality of iron? A) FPO. B) ISI. C) AGMARK. D) HALLMARK. Show Answer Correct Answer: B) ISI. 3. Sophia recently bought a smartphone and found that the terms of the warranty were not clearly explained, leading to unexpected charges. Consumer protection involves dealing with which of the following? A) Unfair contracts. B) Product marketing. C) Employee benefits. D) Supply chain management. Show Answer Correct Answer: A) Unfair contracts. 4. Which of the following is a right of consumers regarding product information? A) Right to ignore product labels. B) Right to access accurate information. C) Right to receive misleading information. D) Right to receive information only upon request. Show Answer Correct Answer: B) Right to access accurate information. 5. Its purposes are to eliminate abusive practices in the collection of consumer debts, to promote fair debt collection and to provide consumers with an avenue for disputing and obtaining validation of debt information in order to ensure the information's accuracy. A) Truth In Lending Act. B) Identity Theft. C) Fair Debt Collection Act. D) Type of insurance. Show Answer Correct Answer: C) Fair Debt Collection Act. 6. What are some strategies consumers can use to protect themselves from fraudulent or deceptive practices? A) Never check bank statements. B) Make impulsive purchases without researching. C) Always trust the seller's claims. D) Be cautious and skeptical, research before making purchases, and monitor financial accounts regularly. Show Answer Correct Answer: D) Be cautious and skeptical, research before making purchases, and monitor financial accounts regularly. 7. Which act protects your credit report information? A) FCRA. B) FDCPA. C) FDA. D) CPA. Show Answer Correct Answer: A) FCRA. 8. What is the primary role of the ACCC? A) To promote international trade agreements. B) To oversee environmental regulations. C) To administer and enforce the Competition and Consumer Act 2010 and other legislation. D) To manage foreign relations with neighboring countries. Show Answer Correct Answer: C) To administer and enforce the Competition and Consumer Act 2010 and other legislation. 9. Consumer Protection Act provides protection to the producer. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 10. A type of scam that requests for you to pay something and bring others to invest their money too. It is also known A) Better Business Bureau. B) Ponzi Scheme. C) Warranty. D) Buyers Beware Scheme. Show Answer Correct Answer: B) Ponzi Scheme. 11. Which of the following laws was created to protect employees A) Consumer Product Safety Act. B) Federal Fair Credit Billing Act. C) Family and Medical Leave Act. D) Resource Recovery and Conservation Act. Show Answer Correct Answer: C) Family and Medical Leave Act. 12. What is a valid reason to turn away an applicant under the Fair Housing Act? A) Race. B) Inconsistent income. C) Religion. D) National origin. Show Answer Correct Answer: B) Inconsistent income. 13. The chairman of of the state consumer protection council is ..... A) Judge of a high court. B) Chief minister. C) Finance minister. D) None of the above. Show Answer Correct Answer: A) Judge of a high court. 14. Which of the following is NOT a type of legislation mentioned in the text? A) US Federal Laws. B) UK Public General Acts. C) European Union Treaties. D) Acts of the Scottish Parliament. Show Answer Correct Answer: A) US Federal Laws. 15. When a patient experiences side effects from a certain medication which were not disclosed by the pharmaceutical company, which of the following types of product liability claim can be applied? A) Warning and/or labeling defect. B) Manufacture defect. C) Product defect. D) Design defect. Show Answer Correct Answer: A) Warning and/or labeling defect. 16. If all of the spinach in Kansas City was recalled, which agency would be responsible? A) FDA. B) FTC. C) CPSC. D) None of the above. Show Answer Correct Answer: A) FDA. 17. What is consumerism? A) A way to shop better. B) A way to give back as a shopper. C) An organized movement designed to protect consumers. D) An organized political party. Show Answer Correct Answer: C) An organized movement designed to protect consumers. 18. If an ad uses innocent exaggeration or puffery, it is illegal. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 19. The quality certification mark used to ensure safety for electrical goods is: A) Agmark. B) FPO. C) Hallmark. D) ISI. Show Answer Correct Answer: D) ISI. 20. The agency concerned on Food, drug, cosmetics, devices and substances. A) Department of Health. B) Department of Agriculture. C) Department of Trade and Industry. D) Department of Finance. Show Answer Correct Answer: A) Department of Health. 21. The Act that safeguards the consumers against deficient services, unfair trade practices etc. A) The sale of Goods Act. B) Consumer Protection Act. C) Essential commodities Act. D) None of the above. Show Answer Correct Answer: B) Consumer Protection Act. 22. Apa dampak negatif utama dari perjudian online yang disebutkan? A) Kecanduan, kerugian keuangan, dan masalah kesehatan mental. B) Interaksi sosial yang meningkat dan hiburan. C) Keterampilan pengambilan keputusan yang lebih baik. D) Stabilitas keuangan dan akumulasi kekayaan. Show Answer Correct Answer: A) Kecanduan, kerugian keuangan, dan masalah kesehatan mental. 23. In Trinidad and Tobago the arm of the government that safeguards the economic interests of consumers is: A) The Ombudsman. B) The Trade Commission. C) The Federal Trade Commission. D) Consumer Affairs Division. Show Answer Correct Answer: D) Consumer Affairs Division. 24. Why might someone freeze their credit after experiencing fraud? A) To restrict access to their credit report and prevent further misuse. B) To avoid paying interest on existing loans. C) To dispute all prior credit transactions. D) To guarantee higher credit scores in the future. Show Answer Correct Answer: A) To restrict access to their credit report and prevent further misuse. 25. Sumitra filed a case against Mahindra Ltd. in the National Commission. But, she was not satisfied with the order of the National Commission. Name the authority where she can appeal against the decision of National Commission. A) District Commission. B) Central Commission. C) Supreme Court of India. D) None of these. Show Answer Correct Answer: C) Supreme Court of India. ← PreviousNext →Related QuizzesClass 12 Business Studies Chapter 12 Consumer Protection Quiz 1Class 12 Business Studies Chapter 12 Consumer Protection Quiz 2Class 12 Business Studies Chapter 12 Consumer Protection Quiz 3Class 12 Business Studies Chapter 12 Consumer Protection Quiz 4Class 12 Business Studies Chapter 12 Consumer Protection Quiz 5Class 12 Business Studies Chapter 12 Consumer Protection Quiz 6Class 12 Business Studies Chapter 12 Consumer Protection Quiz 7Class 12 Business Studies Chapter 12 Consumer Protection Quiz 8Class 12 Business Studies Chapter 12 Consumer Protection Quiz 9Class 12 Business Studies Chapter 12 Consumer Protection Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books