This quiz works best with JavaScript enabled. Home > Class 12 > Class 12 Business Studies Chapter 12 Consumer Protection – Quiz 40 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 12 Business Studies Chapter 12 Consumer Protection Quiz 40 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. How can a person's social media footprint impact their career? A) It has no impact on career opportunities. B) It can enhance their professional image if used wisely. C) It only affects personal relationships, not professional ones. D) It guarantees job offers from top companies. Show Answer Correct Answer: B) It can enhance their professional image if used wisely. 2. Who among the following can be President of the National Consumer Dispute Redressal Commission? A) Judge of a High Court. B) Judge of a Supreme Court. C) Lawyer of a High Court. D) Lawyer of a Supreme Court. Show Answer Correct Answer: B) Judge of a Supreme Court. 3. Misleading conduct under Section 8 CPA must be intentional to be an offence. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 4. Consider the statements about Vijaya Lakshmi Pandit & choose the correct ones:1. She was the 1$^{st}$ Women president of UN General Assembly2. She was the 1$^{st}$ Women to hold a Union Cabinet post in pre-independent India A) 1 only. B) 2 only. C) Both 1 & 2. D) Neither 1 nor 2. Show Answer Correct Answer: C) Both 1 & 2. 5. Statement I:A consumer has the right to acquire knowledge and to be a well-informed consumer throughout life. Statement II:He should be aware about his rights and the reliefs available to him in case of a product or service falling short of his expectations. A) Statement I is true and II is false. B) Statement II is true and I is false. C) Both the statements are true. D) Both the statements are false. Show Answer Correct Answer: C) Both the statements are true. 6. According to this right consumer should be given products which are not hazardous to life and property. A) Right to Safety. B) Right to Information. C) Right to Education. D) Right to Choose. Show Answer Correct Answer: A) Right to Safety. 7. What does the FDCPA protect against?Harassment by debt collectors A) Harassment by debt collectors. B) Expensive food items. C) Data theft. D) Late loan approvals. Show Answer Correct Answer: A) Harassment by debt collectors. 8. Under Consumer Protection Act the dispute can be settled within- A) 1 month. B) 3 month. C) 8 month. D) 1 year. Show Answer Correct Answer: B) 3 month. 9. This right includes the right to representation in the government and in any other policy making body (Court etc). A) Right to be listen. B) Right to information. C) Right to be heard. D) All of the above. Show Answer Correct Answer: C) Right to be heard. 10. Complaint for goods or services having value up to Rs. 20 Lakhs can be filed in ..... A) State Court. B) District Court. C) National court. D) None of the above. Show Answer Correct Answer: B) District Court. 11. BeCool Limited has decided to market its products through the conventional network of manufacturer-wholesaler-retailer-consumer. Identify the function of marketing being described in the above line. A) Physical distribution. B) Transportation. C) Warehousing. D) Standardisation and grading. Show Answer Correct Answer: A) Physical distribution. 12. Why might a consumer use a secure payment method for online transactions? A) To track their purchases more easily. B) To protect their financial data from being stolen. C) To avoid paying taxes on online purchases. D) To receive cashback rewards automatically. Show Answer Correct Answer: B) To protect their financial data from being stolen. 13. What is one reform created by the Dodd-Frank Wall Street Reform and Consumer Protection Act? A) Payment protection for overdrawing accounts. B) Unlimited cash reserve for large financial institutions. C) Mandatory uniform federal regulations. D) Corporate income tax exemption. Show Answer Correct Answer: C) Mandatory uniform federal regulations. 14. Samaya purchased a watch from a Titan Gallery. As a proof of purchase, what she should ask for? A) Invoice. B) Cash memo. C) Warranty card. D) None of these. Show Answer Correct Answer: B) Cash memo. 15. . Anurag bought an electric iron form a reputed showroom of a manufacturing company but it caused electric shock to his wife while she was using it. Anurag claimed a compensation of Rs. 15 lakhs. Where can he file his claim? A) DISTRICT FORUM. B) STATE COMMISSION. C) NATIONAL COMMISSION. D) ALL OF THE ABOVE. Show Answer Correct Answer: A) DISTRICT FORUM. 16. Statement I:The State Commissions are set up in each state by State Government. Statement II:A complaint can to be made to the appropriate State Commission when the value of the goods or services in question, along with the compensation claimed exceeds 20 lakhs but does not exceed 1 crore. A) Statement I is true and II is false. B) Statement II is true and I is false. C) Both the statements are true. D) Both the statements are false. Show Answer Correct Answer: A) Statement I is true and II is false. 17. The state commission can entertain complaints where the value of of the goods or services and the the compensation if any claimed exceed ..... A) Rs. 2 lakhs but does not exceed 5 lakhs. B) Rs. 20 lakhs but does not exceed Rs. 1 crore. C) Rs. 3 lacs but does not exceed Rs.5 lakhs. D) None of the above. Show Answer Correct Answer: B) Rs. 20 lakhs but does not exceed Rs. 1 crore. 18. When and where to appeal the decision of the DTI? A) Within 5 banking days from receipt of notice and filed with the DTI Secretary. B) Within 10 days upon receipt of the decision and filed with DTI Secretary. C) Within 15 days upon receipt of the decision and filed with DTI Secretary. D) Within 15 days upon receipt of the decision and filed with the court of appeals. Show Answer Correct Answer: D) Within 15 days upon receipt of the decision and filed with the court of appeals. 19. Apa inisiatif yang telah diluncurkan OJK untuk meningkatkan perlindungan konsumen? A) Jasa penasihat investasi. B) Kebijakan regulasi perbankan baru. C) Inisiatif mata uang digital. D) OJK telah meluncurkan inisiatif seperti departemen perlindungan konsumen, program literasi keuangan, dan sistem penanganan keluhan. Show Answer Correct Answer: D) OJK telah meluncurkan inisiatif seperti departemen perlindungan konsumen, program literasi keuangan, dan sistem penanganan keluhan. 20. Which 3 key areas do the FCA focus their work on? A) Authorisation, Supervision, Enforcement. B) Automotive Service Excellence. C) Applications Service Element. D) Authorisation, Simplification, Enrichment. Show Answer Correct Answer: A) Authorisation, Supervision, Enforcement. 21. Free hold Property Effects? A) Balance sheet. B) Profit and Loss Account. C) All the above. D) None of the above. Show Answer Correct Answer: A) Balance sheet. 22. The phrase ..... means "let the seller beware." A) Caveat Emptor. B) Caveat Venditor. C) Bait & Switch. D) Cooling-off Rule. Show Answer Correct Answer: B) Caveat Venditor. 23. What is the role of consumer advocacy groups? A) To exploit consumers for profit. B) To protect and promote the rights and interests of consumers. C) To ignore the needs of consumers. D) To manipulate consumer choices for personal gain. Show Answer Correct Answer: B) To protect and promote the rights and interests of consumers. 24. Which of the following is not one of the six main title of the Dodd-Frank Wall Street Reform and Consumer Protection Act? A) Consumer Financial Protection. B) Incentive-Based Compensation. C) Limit Systematic Risk. D) Privacy and Data Security. Show Answer Correct Answer: D) Privacy and Data Security. 25. Which of the following can be considered a defect in a product? A) Design defect. B) Manufacturing defect. C) Failure to provide usage instructions. D) All of the above. Show Answer Correct Answer: D) All of the above. ← PreviousNext →Related QuizzesClass 12 Business Studies Chapter 12 Consumer Protection Quiz 1Class 12 Business Studies Chapter 12 Consumer Protection Quiz 2Class 12 Business Studies Chapter 12 Consumer Protection Quiz 3Class 12 Business Studies Chapter 12 Consumer Protection Quiz 4Class 12 Business Studies Chapter 12 Consumer Protection Quiz 5Class 12 Business Studies Chapter 12 Consumer Protection Quiz 6Class 12 Business Studies Chapter 12 Consumer Protection Quiz 7Class 12 Business Studies Chapter 12 Consumer Protection Quiz 8Class 12 Business Studies Chapter 12 Consumer Protection Quiz 9Class 12 Business Studies Chapter 12 Consumer Protection Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books