This quiz works best with JavaScript enabled. Home > Class 12 > Class 12 Business Studies Chapter 12 Consumer Protection – Quiz 41 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 12 Business Studies Chapter 12 Consumer Protection Quiz 41 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Manish was driving down to his village. He wished to buy packaged drinking water. As he is an aware consumer, how can he be sure about the quality of packaged drinking water he is going to buy? A) He should check hallmark on the packaged water. B) He should check ISI mark on the packaged water. C) He should check AGMARK on the packaged water. D) He should check for Brown dot on the packaged water. Show Answer Correct Answer: B) He should check ISI mark on the packaged water. 2. What is the safest way to handle personal information online? A) Share it only with trusted websites and applications. B) Post it on social media for friends. C) Email it to yourself for backup. D) Write it down and keep it offline. Show Answer Correct Answer: A) Share it only with trusted websites and applications. 3. What can result from a business failing to honor undertakings with the CMA? A) Increased market share. B) More stringent measures such as fines. C) Reduced competition. D) Higher profits. Show Answer Correct Answer: B) More stringent measures such as fines. 4. The ..... is now the Government organisation that looks after consumer protection in relation to personal finance A) Financial Conduct Authority. B) Financial Ombudsman Service. C) Financial Services Compensation Scheme. D) Office of Fair Trading. Show Answer Correct Answer: A) Financial Conduct Authority. 5. What does the Right to Be Informed mean? A) Consumers should get complete information about the product. B) Consumers must give information to sellers. C) Consumers can buy products without reading labels. D) Consumers can return any product without reason. Show Answer Correct Answer: A) Consumers should get complete information about the product. 6. District commission shall decide the admissibility of the complaint within? A) 30 days. B) 7 days. C) 21 days. D) 45 days. Show Answer Correct Answer: C) 21 days. 7. You see an advertisement for a product with a misleading celebrity endorsement. This might violate the right to: A) Safetynd. B) Accurate advertising. C) Replacement of faulty goods. D) Choose a different brand. Show Answer Correct Answer: B) Accurate advertising. 8. What is the purpose of the Bureau of Indian Standards? A) To eliminate local manufacturers. B) To formulate quality standards for goods. C) To promote foreign goods. D) To increase prices of goods. Show Answer Correct Answer: B) To formulate quality standards for goods. 9. Which of the following is a legitimate way the IRS might contact someone about unpaid taxes? A) The IRS sends an email asking for immediate payment via gift cards. B) The IRS sends a formal letter through the mail explaining the amount owed. C) The IRS contacts you on social media demanding payment. D) The IRS calls and threatens to revoke your driver's license unless you pay immediately. Show Answer Correct Answer: B) The IRS sends a formal letter through the mail explaining the amount owed. 10. What is the main purpose of the Consumer Protection Act 1987? A) To regulate the sale of goods in the UK. B) To provide guidelines for product marketing. C) To establish consumer rights in the EU. D) To make provision with respect to the liability of persons for damage caused by defective products. Show Answer Correct Answer: D) To make provision with respect to the liability of persons for damage caused by defective products. 11. What is the main purpose of the Consumer Protection Act? A) To promote the interests of businesses. B) To protect the interests of consumers. C) To increase the prices of goods and services. D) To limit the choices available to consumers. Show Answer Correct Answer: B) To protect the interests of consumers. 12. (CCPA stand for A) Central Consumer Protection act. B) Central Consumer prevention Authority. C) Civil Consumer Protection Authority. D) Central Consumer Protection Authority. Show Answer Correct Answer: D) Central Consumer Protection Authority. 13. What is a recommended way to protect yourself from identity theft? A) Sharing passwords with friends. B) Using secure networks for online transactions. C) Ignoring suspicious emails. D) Keeping all personal information in one place. Show Answer Correct Answer: B) Using secure networks for online transactions. 14. How does the Act protect consumers from misleading advertisements? A) The Act allows companies to misrepresent their products to certain extent. B) The Act mandates that all advertisements must be truthful and cannot be challenged. C) The Act encourages misleading advertisements to boost sales. D) The Act prohibits false or deceptive advertising and allows consumers to seek remedies. Show Answer Correct Answer: D) The Act prohibits false or deceptive advertising and allows consumers to seek remedies. 15. What is an example of a government resource for consumer protection? A) AnnualCreditReport.com. B) Credit bureau websites. C) Payday loan providers. D) Social media platforms. Show Answer Correct Answer: A) AnnualCreditReport.com. 16. The Power of State Commission is mentioned in- A) U/s 27. B) U/s 16. C) U/s 17. D) U/s 20. Show Answer Correct Answer: A) U/s 27. 17. Consumer Protection Act 1986 came into force with effect from 1st July, 1987 A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 18. What is an example of overpricing in tourism? A) Group travel packages. B) Discounted hotel rates. C) Free guided tours. D) Taxi 'special price for tourists'. Show Answer Correct Answer: D) Taxi 'special price for tourists'. 19. "Let the buyer beware" has now been changed to "Let the seller beware" . A) TRUE. B) FALSE. C) All the above. D) None of the above. Show Answer Correct Answer: A) TRUE. 20. What is an express warranty? A) A warranty implied by law. B) A warranty that is only verbal. C) A promise from the seller that the item will perform its function. D) A warranty that lasts forever. Show Answer Correct Answer: C) A promise from the seller that the item will perform its function. 21. Consumer guarantees mean that products A) Be of a reasonable quality. B) Match the descriptions made by advertisement, sales people and packaging. C) Can be returned within 30 days. D) All of the above. Show Answer Correct Answer: B) Match the descriptions made by advertisement, sales people and packaging. 22. Deliberate deception to secure unfair or unlawful gain, or to deprive a victim of a legal right? A) Extended Warranty. B) Fraud. C) Unit Pricing. D) Mediation. Show Answer Correct Answer: B) Fraud. 23. ..... are set up in each district by the State Govermment concerned. A) State commission. B) National commission. C) District Forums. D) None of these. Show Answer Correct Answer: C) District Forums. 24. Explicit assurance of quality or performance by a seller. A) Product warranty. B) Warranty of merchantability. C) Implied warranty. D) Express warranty. Show Answer Correct Answer: D) Express warranty. 25. Any person who buys any goods for a consideration which has been paid or promised is a ..... A) Consumer. B) Producer. C) Manufacturer. D) Service Provider. Show Answer Correct Answer: A) Consumer. ← PreviousNext →Related QuizzesClass 12 Business Studies Chapter 12 Consumer Protection Quiz 1Class 12 Business Studies Chapter 12 Consumer Protection Quiz 2Class 12 Business Studies Chapter 12 Consumer Protection Quiz 3Class 12 Business Studies Chapter 12 Consumer Protection Quiz 4Class 12 Business Studies Chapter 12 Consumer Protection Quiz 5Class 12 Business Studies Chapter 12 Consumer Protection Quiz 6Class 12 Business Studies Chapter 12 Consumer Protection Quiz 7Class 12 Business Studies Chapter 12 Consumer Protection Quiz 8Class 12 Business Studies Chapter 12 Consumer Protection Quiz 9Class 12 Business Studies Chapter 12 Consumer Protection Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books