This quiz works best with JavaScript enabled. Home > Class 12 > Class 12 Business Studies Chapter 12 Consumer Protection – Quiz 44 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Class 12 Business Studies Chapter 12 Consumer Protection Quiz 44 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Statement I:It is necessary to educate the consumers about their rights. Statement II:There is widespread ignorance of consumers about their rights and reliefs available to them. A) Statement I is correct and Statement II is wrong. B) Statement II is correct and Statement I is wrong. C) Both the statements are correct. D) Both the statements are incorrect. Show Answer Correct Answer: C) Both the statements are correct. 2. A specific time period within which a consumer can back out of some sales agreements is called? A) Loss leader. B) Cooling off period. C) Warranty. D) Bait and switch. Show Answer Correct Answer: B) Cooling off period. 3. Implemented programs for ground water, pollution, and runoff control from pesticides A) Clean Air Act. B) Clean Water Act. C) Endangered Species Act. D) National Environmental Policy Act. Show Answer Correct Answer: B) Clean Water Act. 4. It was created under the Department of Health to license, monitor, and regulate the flow of food, drugs, cosmetics, medical devices, and household hazardous waste in the Philippines. A) Department of Agriculture. B) Food and Drug Administration. C) Department of Trade and Industry. D) Department of Health. Show Answer Correct Answer: B) Food and Drug Administration. 5. By mentioning Customer Care Number on the package of One Plus 5 cell phone, which consumer right is the company trying to exercise? A) Right to be heard. B) Right to be assured. C) Right to safety. D) Right to consumer education. Show Answer Correct Answer: A) Right to be heard. 6. Consumer have a legal responsibility to. A) Make sure they are not damaging the Environment. B) Become informed about the products they are buying. C) Get a refund for a product that isn't working. D) Leave online reviews to help other people. Show Answer Correct Answer: B) Become informed about the products they are buying. 7. Which of the following is NOT an example of public relations? A) Sponsoring of a football team. B) Donations by the firm to charity. C) Advertising the product on national radio. D) Letting a newspaper journalist write an article about the firm's activities. Show Answer Correct Answer: C) Advertising the product on national radio. 8. Which term means a dishonest scheme to cheat someone out of money or information? A) Scam. B) Consumer Protection. C) Phishing. D) Credit Freeze. Show Answer Correct Answer: A) Scam. 9. The State Commissions are set up in each State by the A) State Government. B) Central Government. C) Supreme Court. D) High Court. Show Answer Correct Answer: A) State Government. 10. Which of the following statement is false about remedies available to the consumer: A) To replace the defective product with a new one. B) To refund the price paid for the product. C) To continue exploitative practice on repetitive basis in future. D) To pay reasonable amount of compensation for any loss or injury suffered. Show Answer Correct Answer: C) To continue exploitative practice on repetitive basis in future. 11. The ..... gives consumers three business days to cancel most contracts made with door-to-door sales persons. A) Caveat Emptor. B) Caveat Venditor. C) Cooling-off rule. D) Bait & Switch. Show Answer Correct Answer: C) Cooling-off rule. 12. Which of the following is not a duty of The National Consumer Agency A) To implement the act. B) To accept complaints from consumers and to inform and educate consumers. C) To investigate complaints. D) To request the alteration or ending of a misleading practice. E) To ensure consumers don't buy fault products. Show Answer Correct Answer: E) To ensure consumers don't buy fault products. 13. Which government agency regulates radio and tv? A) Environmental Protection Agency (EPA). B) Federal Trade Commission (FTC). C) Federal Communications Commission (FCC). D) Social Security Agency (SSA). Show Answer Correct Answer: C) Federal Communications Commission (FCC). 14. The following are characteristics of a Price Tag, except? A) A price tag should be clearly written. B) State the price of the commodity per unit in pesos and centavos, Philippine currency. C) Bear no erasures or alterations of any sort. D) Allows erasure or alteration of any sort. Show Answer Correct Answer: D) Allows erasure or alteration of any sort. 15. What is the ethical concern with marketing sweets at the checkout? A) It encourages 'pester power'. B) It increases product visibility. C) It boosts sales. D) It enhances brand loyalty. Show Answer Correct Answer: A) It encourages 'pester power'. 16. What is referral selling? A) Sending unordered goods through the mail. B) Offering special deals to consumers. C) Supplying potential customer names to the trader. D) Providing false information about product quality. Show Answer Correct Answer: C) Supplying potential customer names to the trader. 17. Money earned through work. A) Withdrawal. B) Expense. C) Deposit. D) Income. Show Answer Correct Answer: D) Income. 18. Which of the following is an example of product liability? A) A car manufacturer being held responsible for injuries caused by a faulty airbag. B) A restaurant being sued for serving undercooked food. C) A clothing store being sued for selling a defective product. D) A doctor being sued for medical malpractice. Show Answer Correct Answer: A) A car manufacturer being held responsible for injuries caused by a faulty airbag. 19. Which of the following occurs when a party to a contract fails to fulfill his or her obligation as described in the contract or communicates an intent to not uphold the obligation? A) Opening. B) Break. C) Risk. D) Breach. Show Answer Correct Answer: D) Breach. 20. Caveat Emptor-indicates ..... to be beware A) Government. B) Suppliers. C) Buyers. D) Sellers. Show Answer Correct Answer: C) Buyers. 21. What is credit A) When you borrow money and eventually pay it back. B) When you invest money into something. C) Something you don't pay back. D) Won't cause debt if you don't pay it back. Show Answer Correct Answer: A) When you borrow money and eventually pay it back. 22. What does Consumer Protection Law aim to ensure regarding advertising?Deceptive advertising practices A) Deceptive advertising practices. B) Minimal advertising. C) No advertising allowed. D) Advertising without restrictions. Show Answer Correct Answer: A) Deceptive advertising practices. 23. What does the Consumer Protection Act of Thailand allow? A) Tourists to pay more. B) Businesses to raise prices. C) Consumers to ignore contracts. D) Consumers to complain. Show Answer Correct Answer: D) Consumers to complain. 24. Bagaimana OJK berperan dalam mengawasi lembaga keuangan non-bank? A) OJK hanya fokus pada lembaga keuangan bank. B) OJK tidak memiliki wewenang untuk mengawasi lembaga keuangan non-bank. C) OJK mengawasi lembaga keuangan non-bank dengan menerapkan regulasi dan melakukan audit. D) OJK memberikan izin tanpa pengawasan lebih lanjut kepada lembaga keuangan non-bank. Show Answer Correct Answer: C) OJK mengawasi lembaga keuangan non-bank dengan menerapkan regulasi dan melakukan audit. 25. What is the main role of the Consumer Protection Council in Nigeria? A) To regulate prices of goods and services. B) To promote and protect consumer rights and interests. C) To manage trade relations with other countries. D) To oversee business licensing in Nigeria. Show Answer Correct Answer: B) To promote and protect consumer rights and interests. ← PreviousNext →Related QuizzesClass 12 Business Studies Chapter 12 Consumer Protection Quiz 1Class 12 Business Studies Chapter 12 Consumer Protection Quiz 2Class 12 Business Studies Chapter 12 Consumer Protection Quiz 3Class 12 Business Studies Chapter 12 Consumer Protection Quiz 4Class 12 Business Studies Chapter 12 Consumer Protection Quiz 5Class 12 Business Studies Chapter 12 Consumer Protection Quiz 6Class 12 Business Studies Chapter 12 Consumer Protection Quiz 7Class 12 Business Studies Chapter 12 Consumer Protection Quiz 8Class 12 Business Studies Chapter 12 Consumer Protection Quiz 9Class 12 Business Studies Chapter 12 Consumer Protection Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books